A “WMD LLC” charge on your credit or debit card statement is a subscription fee for Max (formerly HBO Max), billed by WarnerMedia Direct LLC. That company processes direct Max subscriptions inside the Warner Bros. Discovery corporate family, and “WMD” is simply the statement-length abbreviation of its name.1Corporate Filings LLC. WMD LLC Charges Clarification It has nothing to do with weapons or any government agency.
Statements routinely show a merchant’s registered legal name, or a truncation of it, rather than the brand you recognize. Character limits force those names into cryptic strings.2Capital One. What Is This Credit Card Charge If the charge is recurring and matches the price of a Max plan, it is almost certainly a Max subscription someone on your account signed up for directly through max.com rather than through Apple, Google, Amazon, Roku, or a cable provider.
How to Stop the Charge
Deleting the Max app does not end billing. You have to cancel the subscription itself, and the method depends on who you originally subscribed through.3Max Help Center. How to Cancel Your Subscription
Sign in at max.com (or hbomax.com/subscription) and open your Subscription settings. The page lists your billing provider. When the statement charge reads “WMD LLC,” the provider is almost always WarnerMedia itself, which means you subscribed directly.3Max Help Center. How to Cancel Your Subscription
For a direct WarnerMedia subscription, select “Cancel Your Subscription” on that page. You keep access through the end of the current billing period, and no further charges will post. If the settings page shows a different provider (Apple, Google Play, Amazon, Roku, or a cable company), you need to cancel through that provider’s account settings — WarnerMedia cannot cancel it for you.3Max Help Center. How to Cancel Your Subscription
How to Dispute an Unauthorized Charge
If you never signed up for Max and no one on your account did either, you can dispute the charge with your card issuer. The Fair Credit Billing Act caps your liability for unauthorized credit card charges at $50, and many issuers waive even that.4Federal Trade Commission. Using Credit Cards and Disputing Charges
To preserve your rights under the Act, notify your issuer in writing within 60 days of the statement date that first showed the charge. Include your name, account number, the date and amount of the charge, and why you believe it is an error. Send the letter to the issuer’s billing inquiries address, not the payment address, and certified mail gives you proof of delivery.4Federal Trade Commission. Using Credit Cards and Disputing Charges Most issuers also let you start the dispute online or by phone, which is faster for the initial step.
Once you file, the issuer must acknowledge the dispute in writing within 30 days and resolve the investigation within 90 days, or two billing cycles. While it investigates, it cannot report the amount as delinquent or take other action that harms your credit standing.5Federal Trade Commission. Fair Credit Billing Act You may withhold payment on the disputed amount during the investigation, but you have to keep paying the undisputed portion of the bill.4Federal Trade Commission. Using Credit Cards and Disputing Charges
If you believe you were enrolled in a subscription you never agreed to, the FTC also recommends reporting it at ReportFraud.ftc.gov and to your state attorney general’s office alongside the card dispute.6Federal Trade Commission. How to Stop Subscriptions You Never Ordered