A charge labeled WOH Brands LLC on your credit card or bank statement is a payment processed by the company that runs HoneyDrip, a subscription platform where fans pay creators for photos, videos, and interactions. WOH Brands LLC, which operates as West of Hudson Group, is the merchant of record for every transaction on the site, so its name appears on billing statements instead of HoneyDrip’s.1HoneyDrip. Terms of Service
Where the Charge Comes From
To view any paid content on HoneyDrip, a fan has to put a payment card on the account. Money flows to WOH Brands LLC, which holds it as the creator’s agent, keeps a management fee, and passes the rest on.1HoneyDrip. Terms of Service
Charges usually come from one of three things: a monthly subscription to a specific creator, a one-time purchase or tip, or a load of prepaid “Wallet Credits” that get spent inside the platform. Wallet Credits are non-refundable and non-transferable.1HoneyDrip. Terms of Service
One detail catches people off guard. If more than one card is on file and the primary card is declined, the system may attempt to bill a secondary card instead. That can produce a charge on a card you didn’t expect to see used.1HoneyDrip. Terms of Service
How to Stop the Charges
To end a specific subscription, sign in to HoneyDrip, open the creator’s profile page, and switch off the Auto-Renew toggle. Access continues until the current billing period ends, and no further charges are made after that.1HoneyDrip. Terms of Service
To stop every charge, delete the account through the User Account section of the platform. Fan account deletion is processed within seven days. Once the account is gone, billing stops, but any content already purchased is lost for good.1HoneyDrip. Terms of Service
You can also contact WOH Brands LLC directly at customerservice@honeydrip.com or support@honeydrip.com to cancel or ask about a specific charge.1HoneyDrip. Terms of Service
Refunds and Disputes
HoneyDrip’s terms say payments for content and fan interactions are refundable on a case-by-case basis, decided by WOH Brands LLC. Wallet Credit purchases are not refundable. The company also warns that filing a chargeback with your bank may lead to immediate account termination.1HoneyDrip. Terms of Service
If you don’t recognize the charge, or if customer service doesn’t resolve it, federal law gives you a formal path. Under the Fair Credit Billing Act, write to your card issuer at the address it lists for billing inquiries (not the payment address) within 60 days of the statement showing the charge. Include your name, account number, and a description of the disputed charge, and send it by certified mail.2Federal Trade Commission. Using Credit Cards and Disputing Charges The issuer has to acknowledge the dispute in writing within 30 days and resolve it within 90 days.3Consumer Financial Protection Bureau. How Do I Dispute a Charge on My Credit Card Bill Your liability for unauthorized credit card charges is capped at $50 by federal law.
Before assuming fraud, check whether someone else in your household signed up for HoneyDrip using your card, since that’s the most common explanation for a surprise WOH Brands LLC charge. If you do suspect identity theft, the FTC recommends reporting it at IdentityTheft.gov and starting the recovery steps there.2Federal Trade Commission. Using Credit Cards and Disputing Charges