A “W8 Tech” charge on your credit card comes from W8 Tech Limited, the company that processes payments for the dating site Seeking.com (formerly SeekingArrangement) and a handful of related platforms. If you don’t recognize it, the charge almost always traces back to a subscription on one of those sites, either one you signed up for or one started by someone with access to your card.
Which Sites Bill as W8 Tech
W8 Tech Limited describes itself as operating “business productivity and social networking websites and applications.”1W8 Tech. W8 Tech Limited Its main property is Seeking.com, and Seeking’s own billing FAQ confirms that every purchase on the site appears on bank statements as “W8Tech.”2Seeking.com. Accounts, Subscriptions, and Billing FAQ
The same descriptor also covers charges from MissTravel.com, a travel-focused dating site.3US Unlocked. W8Tech.com Older charges from the now-discontinued WhatsYourPrice platform ran through W8 Tech too, under variants like “2BUYSAFE.COM/W8TECH,” “AW*W8TECH.COM,” “PF*W8TECH.COM,” and “WYP*W8TECH.”4DatingScout UK. WhatsYourPrice Review If you see any of those strings, you’re looking at the same billing company.
Why the Charge Keeps Coming Back
Seeking.com uses automatic recurring billing. Its paid tiers (Gold, Platinum, and Diamond) sell in 30-day or 90-day cycles, and unless you actively cancel, the subscription renews at the end of each cycle. The 90-day plans are billed in full upfront.2Seeking.com. Accounts, Subscriptions, and Billing FAQ The amounts are not small: as of January 2026, a 30-day Platinum membership runs $150, a 90-day Platinum runs $380, and a 30-day Diamond runs $375.5Seeking.com Blog. We Are Raising Membership Prices
Seeking.com states that all sales are final and that it does not issue refunds. Deleting your account won’t trigger a refund for any time remaining on a paid period.6Seeking.com. Seeking FAQ – Cancellation and Refunds That makes stopping the next renewal the most useful thing you can do if you want the charges to end.
How to Cancel the Subscription
Canceling halts future renewals but keeps your access through the end of the current period. There are two ways to do it from inside the account:
- On the website, log in, click your username or thumbnail in the top-right corner, open Settings, then Memberships and billing, and click Cancel subscription.7Seeking.com. Seeking FAQ – Cancel Subscription
- In the app, log in, tap More at the bottom-right, open Settings, then Memberships and billing, and tap Cancel subscription.7Seeking.com. Seeking FAQ – Cancel Subscription
If you don’t have the login (for example, the account was opened without your knowledge), contact W8 Tech’s billing team directly. The phone number is 775-450-4856, staffed Monday through Friday from 10:00 a.m. to 4:00 p.m. Pacific. There’s also a contact form on w8tech.com that will ask for the username on the account, the email tied to it, the last four digits of the card charged, and the date and amount of the charge.1W8 Tech. W8 Tech Limited
Disputing an Unauthorized Charge With Your Bank
If the charge wasn’t authorized, or you kept getting billed after canceling, you can dispute it through your credit card issuer under the Fair Credit Billing Act. Liability for unauthorized credit card charges is capped at $50.
- Call your issuer right away to open the dispute, and follow up in writing. Your written notice must reach the issuer within 60 days of the statement date on which the charge first appeared.8Consumer Financial Protection Bureau. How Do I Dispute a Charge on My Credit Card Bill
- Send the letter to the address the issuer designates for “billing inquiries,” not the payment address. Use certified mail or priority with tracking so you have proof of delivery.9California Department of Justice. Credit Cards – Dispute a Charge
- Include your name, account number, the amount and date of the charge, the merchant name as it appears (“W8 Tech” or one of the variants), and a short explanation of why you’re disputing it.10Federal Trade Commission. Using Credit Cards and Disputing Charges
Your issuer must acknowledge the dispute within 30 days and resolve it within 90 days. During the investigation you can withhold payment on the disputed amount without being reported late, as long as you keep paying the rest of the bill. If the dispute goes your way, the charge, along with any related interest and fees, has to come off.10Federal Trade Commission. Using Credit Cards and Disputing Charges
Missed the 60-day window? There’s a second path. Under the “claims and defenses” provision of the Fair Credit Billing Act, you can still dispute a charge for up to one year from the first statement date, but the disputed amount must be more than $50, you must have tried to resolve the problem with the merchant first, and the balance can’t already be paid in full.9California Department of Justice. Credit Cards – Dispute a Charge
Why the Name on Your Statement Doesn’t Match the Site
The mismatch between “W8 Tech” and “Seeking.com” is a routine quirk of how card billing works. Merchants pick a billing descriptor when they set up payment processing, and it often reflects the parent company’s legal name instead of the consumer-facing brand. Industry data cited by Entrepreneur found that nearly three-quarters of merchants don’t know what their descriptor actually looks like on a customer’s statement, and about a third of cardholders regularly find descriptors confusing or unrecognizable.11Entrepreneur. How a Bad Billing Descriptor Can Cost You So an unfamiliar name on a statement isn’t by itself a sign of fraud, though it’s always worth tracing back to a specific purchase before deciding whether to cancel, dispute, or let it stand.