A myhealthapps charge on your credit card or bank statement is almost always a recurring subscription fee for a digital fitness app, most often MyFitnessPal. The amount usually runs $19.99 per month or $79.99 per year for a premium plan, with a higher tier at $24.99 monthly or $99.99 annually. The billing descriptor reads “myhealthapps” rather than the app’s name because the payment processor routes through a shared system that predates recent ownership changes at MyFitnessPal.
If the amount and timing don’t match anything you recognize, don’t assume fraud yet. Forgotten free trials that converted to paid plans are the single most common explanation. Work through the steps below in order: confirm the source, cancel it, then decide whether to ask for a refund or dispute the charge.
Confirm Whether the Subscription Is Yours
Start by checking your email accounts for a confirmation from MyFitnessPal or MapMyRun. The message will show which email address is linked to the subscription and when it started. A partner or child in your household may have signed up on their own device using a shared payment method.
If no email turns up, check your app store purchase history. On an iPhone or iPad, open Settings, tap your name, then tap Media & Purchases to view transactions. You can search by the exact dollar amount.1Apple Support. View Your Purchase History for the App Store and Other Apple Media Services On Android, open the Google Play Store and go to your payment history through your profile. If the charge shows up in neither store, the subscription was likely purchased directly through the app’s website using a different email.
Some signs point toward actual fraud rather than a forgotten trial: charges on a card you’ve never used for app purchases, multiple charges in quick succession, or amounts that don’t match any published subscription tier. If any of those fit, skip cancellation and go straight to disputing with your bank.
Cancel the Subscription
Deleting the app from your phone does not cancel the subscription. The billing relationship lives in your app store account or on the developer’s website and keeps charging until you turn it off. Complete cancellation at least 24 hours before the next billing date to avoid another charge.2MyFitnessPal Help. How Do I Cancel My Premium Subscription Renewal
On iPhone or iPad
Open Settings and tap your name. Tap Subscriptions, find the fitness app, and tap Cancel Subscription.3Apple Support. If You Want to Cancel a Subscription From Apple If you see an expiration date in red instead of a Cancel button, the subscription is already canceled and will expire at the end of the current billing period. You keep premium features until then.
On Android
Open the Google Play Store, tap your profile icon, go to Payments & Subscriptions, then Subscriptions. Find the health app, tap Cancel Subscription, and follow the prompts.4Google Play Help. Cancel, Pause, or Change a Subscription on Google Play Google Play subscriptions renew indefinitely until you cancel; they don’t lapse on their own.
Through the MyFitnessPal Website
If you subscribed on myfitnesspal.com rather than through an app store, log in and go to My Home, then Premium. Click Subscription Settings and switch Auto-Renewal from On to Off.2MyFitnessPal Help. How Do I Cancel My Premium Subscription Renewal This stops future charges while letting you use premium features through the end of the current cycle.
Ask for a Refund
Canceling stops future charges but doesn’t automatically return money already taken. Refunds are a separate request, and the process depends on where you subscribed.
- Apple: Go to reportaproblem.apple.com, sign in, choose Request a refund, pick a reason, and select the transaction. Apple decides case by case, though accidental renewals and duplicate charges tend to be resolved in the consumer’s favor.5Apple Support. Request a Refund for Apps or Content That You Bought From Apple
- Google Play: Submit a refund request through your Google Play account history. Decisions typically arrive within one to four business days, and processing time after approval depends on your payment method.6Google Help. Check the Status of a Refund Request for Google Play
- Direct web purchase: Contact MyFitnessPal customer support with your transaction details. Most support teams reply within a couple of business days.
File quickly. Waiting several months makes approval less likely on any platform. If the app store denies your request and you believe the charge was unauthorized, the next step is a dispute with your bank.
Dispute an Unauthorized Charge
If you didn’t authorize the subscription and can’t resolve it through the app store or developer, federal law gives you the right to dispute. The rules differ sharply depending on whether the charge hit a credit card or a debit card.
Credit Cards
The Fair Credit Billing Act caps your liability for unauthorized credit card charges at $50.7Federal Trade Commission. Using Credit Cards and Disputing Charges To use this protection, send a written dispute to your card issuer’s billing inquiry address (not the payment address) within 60 days of the statement that first showed the charge. Include your name, account number, the amount in question, and why you believe it’s an error.8Office of the Law Revision Counsel. 15 USC 1666 – Correction of Billing Errors The issuer must acknowledge the dispute within 30 days and resolve it within two billing cycles or 90 days, whichever comes first.
While the investigation is open, you can withhold payment on the disputed amount without being reported delinquent or facing collection action.7Federal Trade Commission. Using Credit Cards and Disputing Charges Most major issuers also accept disputes by phone or app, but a written notice preserves the strongest legal protections.
Debit Cards
Debit charges get weaker protection. Under the Electronic Fund Transfer Act, your liability depends on how fast you report. Notify your bank within two business days of discovering the unauthorized charge and liability is capped at $50. Wait longer than two days but report within 60 days of your statement, and you could owe up to $500. Miss the 60-day window and you risk losing the full amount of any unauthorized transfers that occur after that deadline.9Consumer Financial Protection Bureau. 12 CFR 1005.6 – Liability of Consumer for Unauthorized Transfers If a suspicious myhealthapps charge hits a debit card, call your bank the day you spot it.
When a Company Makes Cancellation Hard
The FTC’s Click-to-Cancel rule, which took effect in 2025, requires any business selling subscriptions to make cancellation as simple as sign-up.10Federal Trade Commission. Federal Trade Commission Announces Final Click-to-Cancel Rule If you signed up online, the company must let you cancel online. They cannot force you to call a phone number, sit through a sales pitch, or navigate an intentionally confusing process. A company may offer a discount or a downgraded plan before you finalize, but it cannot block the cancellation.
If a fitness app makes canceling unreasonably difficult, report the company at ReportFraud.ftc.gov.11Federal Trade Commission. Frequently Asked Questions – ReportFraud.ftc.gov If you suspect your payment information was stolen and used to create the subscription, also file at IdentityTheft.gov, where you can set up credit monitoring or freeze your credit file.