An “MB-PARKING” charge on your bank or credit card statement is a mobile parking payment processed through ParkMobile, the app many cities use in place of coin meters. The “MB” prefix almost always refers to the municipality or parking operator that ran the transaction, not to ParkMobile itself. If the amount looks unfamiliar, the usual explanation is that someone with access to the card used the ParkMobile app to pay for street or lot parking, and the line combines the city’s parking rate with a small ParkMobile service fee.1Brex. ParkMobile LLC Charge Finder
Why the Descriptor Starts With “MB”
ParkMobile charges appear under a wide range of billing descriptors depending on the city or parking operator handling the session. Known examples include “PARKMOBILE,” “PARKMOBILE APP,” “EP PARKMOBILE APP,” “PARKMOBILE LLC,” “CITY OF DURHAM,” and “FTDS PARKING,” among others.1Brex. ParkMobile LLC Charge Finder A descriptor beginning with “MB” typically reflects a city abbreviation.
Two obvious candidates are Manhattan Beach, California, and Myrtle Beach, South Carolina. Manhattan Beach approved a three-year ParkMobile contract in February 2026 to replace roughly 1,275 physical meters, adding a 35-cent fee on top of the city’s parking rate for each session.2The MB News. Manhattan Beach Will Remove Parking Meters, Go Mobile Myrtle Beach uses ParkMobile for all municipal parking.3City of Myrtle Beach. Parking Meters Any city whose abbreviation starts with “MB” can produce a statement line in that form. If you or someone with access to the card recently parked in such a city, that’s the match.
What the Amount Includes
Each ParkMobile session bills two things to the card on file: the parking rate set by the local authority, and a separate ParkMobile transaction fee.4ParkMobile. Frequently Asked Questions5ParkMobile. ParkMobile Go6ParkMobile. What Are Transaction Fees In some jurisdictions the parking operator absorbs the fee, so the driver pays nothing extra.7ParkMobile. What Are the Parking Costs
If the amount looks higher than you’d expect for one parking stop, aggregation is probably why. Under its terms of service, ParkMobile may group small parking transactions over a 72-hour window into a single charge of up to $15.8ParkMobile. Terms and Conditions A pre-authorization hold of up to $15 may also appear on debit cards and is released after 72 hours if unused. One statement line can therefore represent two or three separate sessions.
If the Charge Comes Back Every Month
A recurring charge of roughly $0.99 or $3.99 points to a ParkMobile membership rather than a parking session. ParkMobile Pro is $0.99 per month and offers reduced transaction fees along with real-time availability and roadside assistance.4ParkMobile. Frequently Asked Questions ParkMobile Go is $3.99 per month and waives transaction fees entirely on eligible sessions, with a 30-day free trial that converts to paid if not cancelled.9ParkMobile. What Are the Membership Plans
Membership fees bill on the first of each month and generally process within three days. Membership fees are non-refundable and are not prorated if cancelled mid-cycle.8ParkMobile. Terms and Conditions ParkMobile Go can be cancelled inside the app. ParkMobile Pro requires a call to customer service at 877-727-5457.4ParkMobile. Frequently Asked Questions
If You Didn’t Authorize the Charge
First rule out everyone with access to the card, including family members who may have used the app. Then consider whether a recent payment at a parking meter was made by scanning a QR code. Police departments in several cities have warned about counterfeit QR stickers placed over legitimate parking signage; the fake codes send drivers to phishing sites that imitate ParkMobile and capture card details.10ParkMobile. How to Protect Yourself From Scammers When Parking Palm Beach police have received reports of residents being redirected to fake ParkMobile sites after online searches.11CBS12. Scammers Target Palm Beach ParkMobile Users With Fake Websites ParkMobile’s legitimate web app URL is always app.parkmobile.io; anything else should be closed, and the official app used instead with the zone number keyed in by hand.12ParkMobile. Staying Safe With QR Codes A fraudulent charge that came from a spoofed site is not a ParkMobile charge and won’t be resolved through ParkMobile.
If the charge is a real ParkMobile session that you want reversed, the refund path is narrow. ParkMobile says it cannot cancel zone parking sessions or refund the parking fee because the money is transferred directly to the local operator; for a technical glitch, you can open a support ticket through the ParkMobile Help Center, and for other refunds you’d need to ask the parking operator directly.13ParkMobile. Can I Get a Refund Billing disputes must be submitted in writing within 30 days of the charge under ParkMobile’s terms.8ParkMobile. Terms and Conditions For a charge nobody connected to your account authorized, the standard route is to dispute it through your bank or card issuer.
ParkMobile customer support is reachable by phone at 877-727-5457, through the online form at support.parkmobile.io/hc/en-us/requests/new, or through the Help Center at support.parkmobile.io/hc/en-us.14ParkMobile. Contact Us15ParkMobile. Submit a Request