A “Festival Fun Parks LLC” line on your credit card or bank statement is a charge from the company that operates the Palace Entertainment chain of U.S. amusement and water parks. It almost always traces back to an online ticket or season pass purchase at one of the company’s venues, which include Splish Splash, Kennywood, Lake Compounce, Dutch Wonderland, Raging Waters, and about a dozen others. Most guests know the parks by their individual brand names, so the parent company’s name on a statement can look unfamiliar even when the purchase was legitimate.
If the charge was a Splish Splash online ticket bought between August 29, 2022 and March 5, 2024, there is an open class action settlement that may owe you a partial refund. Details on how to claim are below.
Which Parks Bill Under This Name
Festival Fun Parks LLC is a Delaware limited liability company that has served as the operating entity behind Palace Entertainment.1Parques Reunidos. Parques Reunidos to Sell Its U.S. Business, Palace Entertainment Venues that have run under it include:
- Splish Splash, a water park in Calverton, New York
- Kennywood, near Pittsburgh, Pennsylvania
- Lake Compounce, in Bristol, Connecticut
- Dutch Wonderland, in Lancaster, Pennsylvania
- Idlewild and SoakZone, in Ligonier, Pennsylvania
- Raging Waters, in California
- Sandcastle, near Pittsburgh
- Story Land, in Glen, New Hampshire
- Noah’s Ark, in Wisconsin Dells, Wisconsin
- Water Country, in Portsmouth, New Hampshire
- Wet’n Wild Emerald Pointe, in North Carolina
The name sometimes appears on statements in slight variations. If you or someone with access to your card bought tickets, a season pass, or made an online purchase at any of these parks, that is almost certainly the source.
One thing to note about future charges: in May 2025, Herschend Family Entertainment (the operator of Dollywood and Silver Dollar City) completed its acquisition of Palace Entertainment’s 24 U.S. properties from Parques Reunidos.2InPark Magazine. Herschend Acquisition of Palace Entertainment Properties Whether “Festival Fun Parks LLC” will continue to appear on billing statements or be replaced with a Herschend-affiliated name has not been publicly addressed.
The Splish Splash Settlement (Open for Claims)
If your charge relates to Splish Splash, there is an active settlement you may be able to file under.
In February 2024, a consumer named Adreana Rodriguez sued Festival Fun Parks in the U.S. District Court for the Eastern District of New York, alleging the Splish Splash website advertised a ticket price of “$59.99” but added a per-ticket processing fee only at the final checkout screen. She was charged $2.50 per ticket on a June 2023 purchase of four tickets, and the fee later rose to $4.00 per ticket.3ClassAction.org. Rodriguez v. Festival Fun Parks LLC, Complaint The suit claimed this violated New York’s Arts and Cultural Affairs Law § 25.07(4), which since August 2022 has required entertainment venues to disclose a ticket’s total cost, including all ancillary fees, before the ticket is selected, and prohibits the price from rising during checkout.4New York State Senate. NY Arts and Cultural Affairs Law § 25.07
After the court denied the company’s attempt to force the case into arbitration, the parties settled. The deal received preliminary court approval on March 18, 2026, and creates a $1 million fund to compensate affected buyers.5ClassAction.org. $1M Splish Splash Settlement Ends Class Action Over Allegedly Hidden Ticket Fees Festival Fun Parks has not admitted wrongdoing.6Top Class Actions. $1M Splish Splash Waterpark Hidden Fees Class Action Settlement
Who Qualifies
The settlement class covers anyone in the United States who bought electronic tickets to Splish Splash through the park’s website between August 29, 2022 and March 5, 2024 and was charged a processing fee.7Splish Splash Ticket Fee Settlement. Rodriguez v. Festival Fun Parks LLC Settlement
How to File
Claims can be filed online at SplishSplashTicketFeeSettlement.com or by mailing a printed claim form. You will need the email address used for the purchase, the date of purchase, and the order number if you have it.6Top Class Actions. $1M Splish Splash Waterpark Hidden Fees Class Action Settlement The claim deadline is August 10, 2026, and a final approval hearing is scheduled for June 25, 2026.5ClassAction.org. $1M Splish Splash Settlement Ends Class Action Over Allegedly Hidden Ticket Fees
What You’ll Get
Payments will be distributed on a pro rata basis based on the amount each class member paid in processing fees. Once the court grants final approval, payouts are expected to go out roughly 60 days later via PayPal, Venmo, Zelle, or check.8Splish Splash Ticket Fee Settlement. Rodriguez v. Festival Fun Parks LLC, Settlement Notice As part of the settlement, Festival Fun Parks also agreed to either eliminate processing fees on ticket sales going forward or clearly disclose the total cost before a ticket is selected.7Splish Splash Ticket Fee Settlement. Rodriguez v. Festival Fun Parks LLC Settlement
Lake Compounce: Similar Case, Still Pending
If your charge came from Lake Compounce, there is a similar lawsuit in progress, but no settlement money is available yet. In April 2025, plaintiff Alexandria Linders filed a class action alleging Lake Compounce’s website failed to disclose processing fees before tickets were selected, in violation of Connecticut statute C.G.S. § 53-289a and the state’s Unfair Trade Practices Act. The complaint says the park sold at least 1.25 million tickets during the relevant period and charged customers at least $4.00 per ticket in undisclosed fees.9Truth in Advertising. Linders v. Festival Fun Parks LLC, Complaint
In March 2026, a federal judge denied Festival Fun Parks’ motion to dismiss and compel arbitration, finding the website did not adequately communicate to customers that they were agreeing to terms and conditions by completing a purchase.10Connecticut Law Tribune. Judge Refuses to Dismiss Junk Fees Class Action The case remains open. Lake Compounce ticket buyers who want to preserve any potential rights should watch for future notice from the court or claims administrator.
Kennywood: Season Pass Suit Over the Steel Curtain Closure
A Kennywood-related charge could relate to a separate case. In April 2024, plaintiff Joshua Miller filed a class action in Allegheny County alleging Festival Fun Parks violated Pennsylvania’s Unfair Trade Practices and Consumer Protection Law by selling 2024 season passes at $109 or more while knowing the Steel Curtain roller coaster would be closed for the entire season. According to the suit, the closure was not publicly announced until April 17, 2024.11ClassAction.org. Kennywood Amusement Park Steel Curtain Roller Coaster Closure Sparks Class Action Lawsuit12CBS News Pittsburgh. Kennywood Class Action Lawsuit Over Steel Curtain Roller Coaster Season Pass Sales
Judge Alan Hertzberg ruled the online arbitration clause unenforceable, citing a 2023 Pennsylvania Superior Court precedent that requires a clear warning of the waiver of jury trial rights. Festival Fun Parks appealed to the Pennsylvania Superior Court.13Anzalone Law. Amusement Park Arbitration Clause Ruled Unenforceable in Season Ticket Lawsuit No settlement or claims process exists yet.
If You Don’t Recognize the Charge At All
Before assuming fraud, check with anyone who shares your card or account for a recent ticket, season pass, parking, or in-park purchase at any of the parks listed above. Ticket buys made weeks in advance can appear on a statement well after the fact, and the parent-company name rarely matches how the park was advertised. If no one on the account recognizes the purchase, contact your card issuer to dispute the charge in the normal way.