What Is the CheerZone.com Charge on Your Statement?

A charge from cheerzone.com on your credit card almost always comes from CheerZone, an online cheerleading gear retailer based in Mayville, Michigan. If the charge repeats every month rather than appearing as a one-time purchase, it may instead be tied to Cheer Zone Athletics, an unrelated chain of cheerleading gyms in Mississippi that uses a similar name and bills members on a recurring basis.

CheerZone the Michigan Retailer

CheerZone sells cheerleading uniforms, warm-ups, practice wear, shoes from brands like Nike, Nfinity, and Adidas, plus poms, bows, bags, and jewelry through its online store. Item prices generally run between about $11 and $140.1CheerZone. Product Categories The business is located at 302 East Ohmer Road, Mayville, MI 48744, and its customer line is 1-800-856-8869.2CheerZone. General Information

A cheerzone.com line item on a statement usually reflects a single merchandise order. Payments run through a third-party processor and must be approved before an order goes into production.2CheerZone. General Information If the amount looks larger than the products in your cart, small orders of five pieces or fewer can carry an added $40 production fee. Check your order confirmation email; the shipping address, item list, and total should line up with the statement amount.

Cheer Zone Athletics — A Different Business

Cheer Zone Athletics is a separate company owned by Shelia Perry, operating cheerleading gyms in Saucier, Long Beach, Gulfport, D’Iberville, and Wiggins, Mississippi.3WLOX. Behind the Business: Cheer Zone Athletics It is not affiliated with the Michigan retailer, but a recurring charge with a similar descriptor could come from either.

Gym members pick a monthly draft date of either the 1st or the 15th at enrollment, with a billing cycle cutoff on the 25th of each month.4Cheer Zone Athletics Long Beach. Member Agreement If the charge on your statement is a steady monthly amount, and someone in your household attends or recently attended one of those gyms, that is almost certainly the source.

Why the Charge May Continue After Cancellation

A gym charge sometimes keeps appearing after a member believes they cancelled. Under the membership agreement, cancellation requires either signing a form in person or completing the online cancellation form on the gym’s website, and every cancellation carries a $50 fee.5Cheer Zone Athletics Saucier. Member Agreement To avoid the next month’s tuition, notice has to be submitted before the 25th. A cancellation submitted on or after the 25th means the member owes the $50 fee plus the following month’s tuition. Down payments, initial fees, and any tuition already paid are non-refundable.6Cheer Zone Athletics D’Iberville. Membership Cancellation

If you did submit the form and charges continue, keep a copy of the signed or submitted cancellation as evidence. You will need it if the dispute goes to your card issuer.

Disputing an Unrecognized or Unauthorized Charge

If neither business explains the charge, contact your card issuer. Under the Fair Credit Billing Act, liability for unauthorized credit card charges is capped at $50, and many issuers offer zero-liability policies on top of that.7Federal Trade Commission. Using Credit Cards and Disputing Charges To preserve those rights, send a written dispute to the issuer within 60 days of the statement date on which the charge first appeared.8Consumer Financial Protection Bureau. How Do I Dispute a Charge on My Credit Card Bill

The issuer must acknowledge the dispute within 30 days and resolve it within 90 days. During the investigation you can withhold payment on the disputed amount without being reported as delinquent, and the issuer cannot pursue collection on that charge.7Federal Trade Commission. Using Credit Cards and Disputing Charges

For a gym charge that continued after a valid cancellation, the same process applies. Under Regulation Z, billing after a valid cancellation can qualify as a billing error, specifically a charge for services not delivered as agreed.9Office of the Comptroller of the Currency. Unauthorized Charge Steps Attaching a copy of your cancellation confirmation strengthens the dispute considerably. If the card involved is a debit card, protections are weaker in this scenario, because banks sometimes treat post-cancellation gym charges as a contract dispute rather than an electronic fund transfer error.

Before filing, one quick check saves time: call the number on the back of your card and ask the representative to read out the merchant name, city, and phone number tied to the charge. A Mayville, Michigan merchant points to the retailer; a Mississippi merchant points to the gym. Once you know which one it is, you can either match it to an order, cancel a lingering membership, or move forward with the dispute.