What Is a PayHut Charge? Cancel, Refund, or Dispute It

A charge from payhut.me on your credit card or bank statement is almost always a subscription payment to PayHut, a Hong Kong-based seller of multimedia software including AI video and photo enhancers, a video converter, and a phone data manager.1PayHut. PayHut Home Page The charge recurs because PayHut’s monthly and annual plans auto-renew by default until you cancel.2PayHut. PayHut Refund Policy The quickest way to stop it is the cancellation link in your original purchase confirmation email; if that fails, dispute the charge with your card issuer.

What You Likely Paid For

PayHut is operated by RichArt Technologies Co., Limited and sells software through payhut.me.3LTD DIR. RichArt Technologies Co., Limited Match the amount on your statement to one of its products:

Payments run through Stripe, so the statement descriptor may show payhut.me or a variant tied to Stripe processing.6PayHut. PayHut Privacy Policy If none of these amounts match yours and you don’t recall buying multimedia software, treat the charge as unauthorized and go straight to your card issuer.

How to Cancel

PayHut’s own refund policy says subscriptions can be canceled at any time during the subscription period by clicking the cancellation link in the confirmation email sent right after purchase.2PayHut. PayHut Refund Policy Search your inbox for messages from payhut.me around the date of your original order. If the email is gone, contact support@payhut.me directly.1PayHut. PayHut Home Page

Stripe cannot cancel on your behalf even though it processes the payment; the merchant must handle it, or you go to your bank.7Stripe. Cancelling a Subscription Made Through Stripe

Getting Your Money Back

PayHut advertises a 30-day money-back guarantee measured from the moment payment is made. Two limits matter: the company says it won’t refund a purchase simply because the product didn’t meet your requirements (it points you to the free trial instead), and nothing is refundable once 30 days have passed. Approved refunds are processed within three to seven business days depending on payment method.2PayHut. PayHut Refund Policy

Disputing the Charge With Your Card Issuer

If PayHut doesn’t respond, refuses a refund, or you never authorized the charge to begin with, the Fair Credit Billing Act gives you a dispute right through your card issuer.

  • Call the number on the back of your card and open a dispute. Most issuers also allow online disputes.8Consumer Financial Protection Bureau. How Do I Dispute a Charge on My Credit Card Bill
  • Follow up in writing to the issuer’s billing inquiry address (not the payment address) within 60 days of the statement showing the charge. Include your name, account number, the charge amount and date, and the reason for the dispute.9Federal Trade Commission. Using Credit Cards and Disputing Charges
  • The issuer must acknowledge your dispute within 30 days and resolve it within 90 days or two billing cycles, whichever comes first. You don’t have to pay the disputed amount while the investigation is open, and the issuer can’t report you as delinquent on it.9Federal Trade Commission. Using Credit Cards and Disputing Charges
  • For truly unauthorized credit card charges, federal law caps your liability at $50, and most major issuers apply zero-liability policies that go further.9Federal Trade Commission. Using Credit Cards and Disputing Charges

Ask your bank to block future charges from the merchant or issue a new card number so the subscription can’t rebill.10Federal Trade Commission. How to Stop Subscriptions You Never Ordered

Reporting It as Fraud

If you believe the charge came from a scam or a subscription you never agreed to, report it at ReportFraud.ftc.gov. The FTC doesn’t resolve individual complaints, but it uses reports to identify patterns and shares them with more than 2,000 law enforcement partners.11Federal Trade Commission. ReportFraud.ftc.gov The reporting form lets you flag charges tied to automatic recurring subscriptions.12Federal Trade Commission. How to Report Fraud at ReportFraud.ftc.gov Because PayHut operates from Hong Kong, cross-border enforcement on individual complaints is limited, so your card dispute is likely to do more practical work than any complaint filing.

What to Know Before You Buy Again

Third-party trust reviews of payhut.me are mixed. Scamadviser gave the site a trust score of 2 out of 100 and flagged it as “very likely unsafe,” pointing to hidden ownership through a WHOIS privacy service, low traffic, a DNSFilter report identifying the site as malicious, and redirects to unrelated URLs.13Scamadviser. Check Website Payhut.me ScamDoc gave a more moderate 76% score but noted that further investigation was needed and that no user reviews existed.14ScamDoc. Payhut.me Analysis None of this proves fraud, but combined with the auto-renewal default and the offshore base, it’s a reason to keep any future purchase to a one-time license rather than a recurring plan, and to save the confirmation email the moment it arrives.