A “Koflimin Limited” line on your bank, credit card, or PayPal statement is a subscription charge from a Cyprus-registered company that publishes the Wisey family of apps, which include Wisey: Habit Builder, Wisey: Deep Focus, Wisey: Simple Budget, and a main Wisey coaching app.1Google Play. Koflimin Limited Developer Page The charge usually comes from a paid subscription, an in-app add-on such as an e-book, or a free trial that converted to a paid plan. In June 2026, the Federal Trade Commission sued Koflimin Limited and a network of affiliated companies, alleging hidden fees, unauthorized recurring charges, and obstructive cancellation flows.2Federal Trade Commission. FTC Sues to Stop Sprawling Enterprise Operating Unlawful Subscription Schemes If you did not knowingly sign up, or you thought you had already canceled, you are not alone.
Two things matter right now: stop the next charge, then try to get the last one refunded. Both steps depend on where the subscription was purchased, not on Koflimin Limited itself.
Stop the Next Charge First
Deleting the Wisey app does not cancel the subscription. Billing continues until you cancel through the platform that took your payment. Cancellation has to happen at least 24 hours before the end of your current billing period or free trial, or you will be charged again.3Wisey. Terms of Use
If you subscribed through the Apple App Store, open Settings on your iPhone, tap your name, tap Subscriptions, and cancel Wisey from that list. If you subscribed through Google Play, cancel through the Play Store’s subscription settings. If you bought directly from the Wisey website, log in at wisey.app, open your profile, go to Subscription Information, and select Cancel Subscription. E-book add-ons are a separate case and cannot be canceled through the app store or the web dashboard; you have to email support@wisey.app.4Wisey. Contact Us
Wisey’s own contact page notes that the mobile app is currently unavailable and directs users to wisey.app for account management.4Wisey. Contact Us After you cancel, take a screenshot of the confirmation. Several users have reported that charges continued to appear after they thought they had canceled, and a confirmation screen is your evidence if you need to dispute later.
How to Request a Refund
The refund path also follows the platform where you paid, not the developer.
For App Store purchases, sign in at reportaproblem.apple.com, choose “Request a refund,” select the Wisey charge, and submit. Apple usually responds within 48 hours.5Apple. Request a Refund for Apps or Content Do not contact Koflimin Limited for an App Store charge; Apple controls the refund.
For Google Play purchases, Google will process a refund request through the Play Store if you file within 48 hours of the purchase. After that, Google refers you back to the developer.6Google Play. Request a Refund for Google Play Purchases
For purchases made directly on wisey.app, the refund policy is narrow. The company describes web purchases as generally non-refundable, but if a money-back guarantee was displayed at checkout, you can request a refund on the initial subscription within 30 days by emailing support@wisey.app. The policy requires that you followed the plan for at least 14 consecutive days and that you send screenshots of your plan history along with an explanation of what did not work. Add-on purchases such as e-books are explicitly non-refundable under those terms.7Wisey. Refund Policy
Consumers in the European Union have a separate legal right to withdraw from a digital service contract within 14 days without giving a reason, and Wisey provides a model withdrawal form for that purpose.7Wisey. Refund Policy That right does not apply to U.S. buyers.
If the Charge Came Through PayPal
Many Koflimin Limited charges have shown up on PayPal rather than directly on a card. To dispute one, open PayPal’s Resolution Center, click “Report a problem,” select the payment, and choose “I want to report unauthorized activity.” PayPal generally provides an update within 10 days.8PayPal. How Do I Report an Unauthorized Transaction or Account Activity
To block future charges, cancel the automatic payment agreement itself. In PayPal, go to Settings, then Payments, then “Subscriptions and saved businesses,” find Koflimin Limited, and cancel the arrangement there.8PayPal. How Do I Report an Unauthorized Transaction or Account Activity Canceling the subscription inside the Wisey app or website does not always stop a PayPal billing agreement, so treat this as a separate step.
What Other Users Have Reported
Reviews and complaints about the Wisey apps show a consistent pattern that is worth checking your own statement against. Users have described unexpected charges ranging from $15 or $17 for what looked like a small purchase, up to $99 after a free trial ended, with some reporting recurring charges of $60 per month. One user reported “hundreds of dollars” pulled from a secondary account over a single month.9Apple App Store. Wisey: Habit Builder Reviews
A few specific traps come up repeatedly. Users say they were charged for e-books or other add-ons after entering payment details for a main subscription. Users say charges continued after they attempted to cancel. And one consumer reported that after blocking Koflimin Limited on one payment method, charges began appearing on a different payment method linked to the same account, including PayPal.9Apple App Store. Wisey: Habit Builder Reviews If you had more than one card or wallet saved anywhere in the sign-up flow, check each of them.
The FTC Case Against Koflimin Limited
On June 17, 2026, the FTC filed a federal complaint in the U.S. District Court for the Northern District of California against Koflimin Limited and more than a dozen affiliated companies, alleging what the agency called a “sprawling enterprise of deceptive subscription schemes.” A federal judge issued an ex parte temporary restraining order with an asset freeze the same day.10Federal Trade Commission. Growthmind/Wisey Case Page
The FTC identifies Koflimin Limited as one subsidiary of a network the agency calls “Genesis Tech,” which it says is led by two CEOs, Vladimir Mnogoletny and Vasily Ulianov, and operates through Cyprus-incorporated subsidiaries based in Ukraine along with Delaware counterparts used to access U.S. payment processing.2Federal Trade Commission. FTC Sues to Stop Sprawling Enterprise Operating Unlawful Subscription Schemes The complaint alleges the enterprise registered new corporate entities and merchant accounts to evade fraud monitoring.11TechCrunch. FTC Lawsuit Reveals How Subscription Scam Networks Evade App Store Enforcement
The FTC charges violations of the FTC Act and the Restore Online Shoppers’ Confidence Act, a federal law requiring online sellers of recurring-billing services to clearly disclose material terms, obtain express informed consent before charging, and provide a simple way to cancel.11TechCrunch. FTC Lawsuit Reveals How Subscription Scam Networks Evade App Store Enforcement The agency is seeking a permanent injunction and monetary judgment; the Commission authorized the complaint by a 2-0 vote.2Federal Trade Commission. FTC Sues to Stop Sprawling Enterprise Operating Unlawful Subscription Schemes The case remains pending as of its June 2026 filing, so any consumer redress would come later, if at all. Do not wait on the lawsuit to cancel or dispute your own charge.
If the platform-level refund and PayPal dispute both fail, your last route is your card issuer or bank. Federal law gives cardholders the right to dispute billing errors and unauthorized charges, and issuers can reverse recurring payments and block the merchant. Bring your cancellation screenshot, the dates of the charges, and a short account of the sign-up if you can reconstruct it.