A charge on your bank statement from Company Sage almost always comes from a recurring service tied to a business you formed or registered through the company or one of its brands: an annual registered agent fee, a monthly Lawsuit Protection Plan subscription, a mail handling fee, or a per-document charge from the client portal.1Company Sage. Terms of Service Company Sage is a legal technology company based in San Juan, Puerto Rico that files LLCs and corporations, acts as registered agent, and manages compliance documents for small business owners.2Company Sage. Company Sage Homepage
Which Service the Charge Is Probably For
Company Sage bundles several ongoing services with its formation product, and each generates its own kind of charge.1Company Sage. Terms of Service
- Registered agent service, billed annually before the anniversary of the date Company Sage was appointed as your agent.
- Mail handling. The first five pieces of first-class mail or business documents per year are included; anything beyond that is charged to the payment method on file.
- The Lawsuit Protection Plan, a monthly subscription that includes a one-hour consultation with a licensed attorney on a matter the company classifies as a “Lawsuit.”
- Per-document fees, charged to clients without a valid payment method on file who want to view mail or legal documents in the client portal.
If you used the company for a state filing, you may also see a one-time expedite fee. The Wyoming LLC Attorney brand, for example, advertises a $249 Instant Expedite Fee for same-hour filing of a Wyoming LLC.3Wyoming LLC Attorney. Andrew Pierce
Why the Charge Keeps Reappearing
Registered agent service renews automatically every year. If a charge is declined, Company Sage may retry the payment method up to five times over a 30-day period. The company also states that it may receive automatic updates for expiring credit cards directly from the card network, so replacing or letting a card expire will not necessarily end the billing.1Company Sage. Terms of Service
How to Cancel and Stop Future Charges
Under the terms of service, you must notify Company Sage at least 30 days before your renewal date, either by email or through the client portal. Cancellation alone is not enough to end registered agent billing. The company will keep charging for that service unless you also provide proof that you have appointed a new registered agent, or that the business has been dissolved or made inactive with the state. You also remain responsible for expenses incurred from continued use of services after cancellation, including shipping charges for mail the company has already forwarded.1Company Sage. Terms of Service
Practically, that means the steps are: file a change of registered agent with the Secretary of State (or dissolve the entity), send Company Sage that filing as proof, and submit your cancellation in writing more than 30 days before the annual renewal date.
If You Want a Refund
Company Sage states plainly in its terms: “We have no refund policy at this time.” A refund request through the company’s own channels is unlikely to succeed on that basis. Two paths remain. The first is a dispute through your bank or credit card issuer. The second is the process built into Company Sage’s terms of service, which requires binding individual arbitration in Cheyenne, Wyoming under the American Arbitration Association’s commercial rules, with each side paying half the arbitration fees. Class actions and consolidated claims are not allowed, Wyoming law governs, and any claim must be brought within one year of the event or it is waived. The company also caps its liability at the amount you paid in the single month immediately before the event that caused the dispute.1Company Sage. Terms of Service
Making Sure It’s the Right Company
You may not recognize “Company Sage” on your statement because you originally signed up under a brand name. Company Sage operates several brands on the same platform, including Wyoming LLC Attorney, LLC Attorney (a nationwide service launched in 2024), and regional brands such as Cindy’s Florida LLC and Cindy’s New Mexico LLC.4Company Sage. Company Sage Brands5Company Sage. About Company Sage A charge from any of these ultimately routes back to Company Sage.
One boundary worth noting: Company Sage is not the same business as Sage Consulting Group, Inc., a Vienna, Virginia federal IT contractor that agreed in July 2021 to pay $4.8 million to settle civil False Claims Act and Anti-Kickback Act allegations.6U.S. Department of Justice. Sage Consulting Group Agrees to Pay $4.8 Million to Settle Civil False Claims Act and Anti-Kickback Act Allegations The two companies are unrelated. If your charge is from the business formation platform, it is Company Sage.