If you’re wondering what happened to ING Direct savings accounts in the United States, the short version is this: Capital One bought ING Direct in 2012 and automatically converted every Orange Savings Account, Electric Orange checking account, and CD into a Capital One 360 account. Your money didn’t move institutions in any practical sense; the branding changed, the login changed, but the funds, the routing number, and the account itself carried over to Capital One 360.
ING Direct launched in the US in 2000 as a subsidiary of the Dutch firm ING Groep NV. After ING Groep received a government bailout during the 2008 financial crisis, European regulators required it to divest major units, and the US direct bank was one of them. Capital One announced the deal in June 2011 and closed it in February 2012 for $6.3 billion in cash plus roughly 54 million Capital One shares.1PR Newswire. Capital One Completes Acquisition of ING Direct Later that year, Capital One retired the orange ball logo and rolled out the “360” name for all former ING Direct consumer accounts.
What Your Old ING Direct Account Became
Orange Savings Account
The Orange Savings Account is now the Capital One 360 Performance Savings Account. It kept the features that made the original popular: no monthly fees, no minimum balance, and a competitive variable rate. As of March 2026, the account pays 3.20% APY.2Capital One. High-Yield Rate: 360 Performance Savings Interest accrues daily and posts monthly.
Electric Orange Checking
ING Direct’s fee-free checking product, Electric Orange, became the Capital One 360 Checking Account. Still no monthly fees, still no minimum balance, plus early direct deposit, mobile check deposit, and a large fee-free ATM network.
Certificates of Deposit
ING Direct CDs converted to Capital One 360 CDs. Current terms run from 6 months to 60 months with no minimum deposit. Rates are fixed for the term, and interest accrues daily and compounds monthly. Early withdrawal costs three months of interest on CDs of 12 months or less and six months of interest on longer terms.3Capital One. Limited-Time Offer 11-Month CD At maturity, you get a 10-day grace period to withdraw, renew, or change the term before the CD automatically rolls over.
ShareBuilder Investment Accounts
If your ING Direct relationship included a ShareBuilder brokerage account, that trail runs elsewhere. Capital One renamed it Capital One Investing, exited the brokerage business in 2018, and transferred those accounts to E*TRADE. Morgan Stanley then acquired E*TRADE in 2020. To track down a legacy ShareBuilder account, start at etrade.com and try the account recovery process with the email you originally used.
How to Log Back Into a Legacy ING Direct Account
The migration happened over a decade ago, so old ING Direct credentials will not work. Go to capitalone.com and use the password recovery or first-time online setup flow. You’ll need to verify your identity, typically with your Social Security number plus the email or phone number on file.
Once you’re in, you can pull full transaction history, download statements, and access tax documents. Capital One posts Form 1099-INT through the online portal for any year the account earned more than $10 in interest, as the IRS requires.4Internal Revenue Service. About Form 1099-INT, Interest Income That interest is reportable on your federal return whether or not you withdraw it.
Naming a Beneficiary
A lot of former ING Direct customers never got around to naming a beneficiary. Capital One allows up to 10 Payable on Death beneficiaries on most deposit accounts, and funds transfer directly to those recipients without probate. Sign in, open the account, go to “account services & settings,” then “manage beneficiaries.”5Capital One Help Center. Manage Account Beneficiaries Each beneficiary needs a valid tax ID, date of birth, and US physical address. Trust-owned accounts and IRAs are not eligible for POD designations.
Adding a Joint Owner
To add a spouse or partner to a legacy account, the primary account holder signs in, selects the account, opens “account services & settings,” and clicks “add/view joint account holder.” A mobile number on file is required to receive the verification code.6Capital One Help Center. Add a Joint User Online The same change can be handled in person at a Capital One branch.
Retitling Into a Trust
The 360 Performance Savings Account can be held in the name of a revocable living trust. The trust owns the account and one or more trustees manage it. Checks deposited into a trust-owned account must be payable to you personally or to the trust itself.7Capital One. 360 Performance Savings Disclosure Account Terms and Conditions
Finding a Dormant or Missing ING Direct Account
If you opened an ING Direct account years ago and lost track of it, the money may still be recoverable, but where it sits depends on how long it’s been inactive.
Capital One flags accounts as abandoned after three or more years without activity or customer-initiated contact. Receiving statements or having interest post to the account does not count as contact. When Capital One identifies an account as abandoned, it sends a letter with instructions; to prevent the balance from being turned over to the state, you either return the enclosed acknowledgment form or make a transaction such as a deposit or withdrawal.8Capital One Help Center. Abandoned Property For direct help, Capital One’s line for abandoned accounts is 800-655-2265.
If that window closed, your funds were likely turned over to the unclaimed property division of the state where you last had a registered address. This process, called escheatment, is governed by state law. Dormancy periods for bank accounts typically run three to five years, depending on the state. To search for escheated funds, start at MissingMoney.com, a free database run by the National Association of Unclaimed Property Administrators that covers most states in one query. You can also search your state’s unclaimed property program directly. Filing a claim is free; you’ll need to verify your identity.
FDIC Coverage Under Capital One
Capital One, N.A., is a member of the FDIC, and qualifying deposit accounts are insured.9Federal Deposit Insurance Corporation (FDIC). Capital One, National Association – FDIC BankFind Suite Standard coverage is $250,000 per depositor, per insured bank, for each ownership category.10Federal Deposit Insurance Corporation (FDIC). Deposit Insurance At A Glance Ownership categories include single accounts, joint accounts, revocable trust accounts, and certain retirement accounts. Coverage applies to both principal and accrued interest.
Different ownership categories are insured separately, so a single account and a joint account each get their own $250,000 of coverage. One thing to be aware of: if you held accounts at both ING Direct and Capital One before the merger, those balances are now combined at one institution for insurance purposes.
What the Discover Deal Means for Former ING Customers
Capital One completed its acquisition of Discover Financial Services in May 2025.11Capital One. Capital One Receives Final Regulatory Approvals for Acquisition of Discover Capital One has said there are no immediate changes to existing customer accounts and that customers will get advance notice before any conversion activity. For former ING Direct customers, that means your 360 accounts stay as they are for now, though the product lineup and branding could shift as the two companies integrate.