A “wearemma” charge on your credit card is a purchase from We Are Amma, a small women’s clothing and accessories brand based in Ojai, California that sells nursing covers, a jumpsuit, and jewelry through its website. If you don’t recognize it, the order was likely placed by someone in your household, received as a gift purchase, or forgotten from an earlier visit to weareamma.com. You can email the company at mama@weareamma.com to ask about a specific order, or dispute the charge with your card issuer if it turns out to be unauthorized.
Why the Descriptor May Look Unfamiliar
We Are Amma is operated by Maiya Wish LLC, so the charge on a statement may read “WEAREAMMA,” “WE ARE AMMA,” or “MAIYA WISH LLC.”1Better Business Bureau. We Are Amma Business Profile A billing descriptor that doesn’t match the storefront name is common with small e-commerce businesses whose registered company name differs from their consumer-facing brand.
The company’s best-known product is the Cocoon, a knit poncho-style nursing cover that retails between roughly $99 and $135.2The Bump. Top Nursing Covers It also sells a jumpsuit called the Mirage and a jewelry line. If a charge amount falls in those ranges, that is a reasonable sign the purchase was real.
Check Before Treating It as Fraud
Start with the people and records closest to you:
- Ask authorized users on the card and other household members whether they placed an order.
- Search your email for an order confirmation from weareamma.com.
- Check whether the charge date lines up with a recent birthday or baby shower, since the Cocoon is often bought as a gift.
Contacting We Are Amma
If the charge still looks unfamiliar, email mama@weareamma.com. The company says it typically responds within 24 to 48 hours on weekdays.3We Are Amma. FAQs Put your order number in the subject line if you have one. No phone number or mailing address is listed on the company’s website.
Disputing the Charge With Your Card Issuer
If you can’t resolve the charge with the merchant, call or write your credit card issuer. Under the Fair Credit Billing Act, you have 60 days from the date the statement containing the charge was sent to submit a written dispute.4Federal Trade Commission. Using Credit Cards and Disputing Charges The issuer must acknowledge your dispute within 30 days and resolve it within two billing cycles.5Consumer Financial Protection Bureau. How Do I Dispute a Charge on My Credit Card Bill Your maximum liability for an unauthorized credit card charge is $50 under federal law, and many issuers waive even that amount.
If the Charge Is Legitimate but You Want a Refund
We Are Amma offers what it calls a “100% Happy Mama Guarantee” on its apparel, which covers the Cocoon, Cocoon+, and Mirage Jumpsuit. Non-personalized jewelry can also be returned; customized jewelry cannot.6We Are Amma. Refund Policy
- You must contact the company within 30 days of receiving the item to request a refund or exchange.
- Email mama@weareamma.com or use the website chat to request a complimentary return label.6We Are Amma. Refund Policy
- A Cocoon return must include the complimentary mesh laundry bag that shipped with it.7We Are Amma. Return Policy
- The original $7 shipping fee is not refunded.7We Are Amma. Return Policy