A “Vallore” charge on your credit card is almost always a purchase or a recurring “VIP” membership fee from Buyvallore.com, an online store run by Stacknn, LLC of Texas. If you only meant to buy a single item, or you don’t recognize the charge at all, call your card issuer and dispute it. The Better Business Bureau has given Stacknn an F rating and documented a pattern of unauthorized billing, missing orders, and unresponsive customer service.1Better Business Bureau. Stacknn LLC Business Profile
What the Charge Is
Buyvallore.com (sometimes appearing as main.buyvallore.com on statements) sells cologne, sandals, clothing, and similar goods, often advertised on Instagram.2ScamPulse. Buyvallore.com Reviews One-time purchases reported by consumers run from roughly $18 to $54.
The charge that surprises most people is a recurring monthly fee. Vallore’s own membership page lists the “VIP” program at $29.99 per month, billed until you cancel.3Buyvallore.com. Membership The BBB reports the fee more commonly shows up as $39.99, and some consumers have seen additional attempted charges of $34.99 in the same week.2ScamPulse. Buyvallore.com Reviews Vallore’s product pages offer two buttons at checkout: a “VIP Add to Cart” option at a discounted price, and a “Guest Add to Cart” option at full price. Choosing the VIP button enrolls you in the recurring membership. Customers repeatedly report they did not realize this at checkout and only saw the second charge weeks later.4ScamPulse. Main.buyvallore.com Reviews
Vallore is one of several storefronts operating under Stacknn, LLC. The BBB also lists Klyra, Threadz, Slyde (also shown as Slydes and Buy Slyde), Sorella, Trulurus, and Empowera under the same company, with the same complaint pattern.1Better Business Bureau. Stacknn LLC Business Profile If you see one of those names on a statement instead, the steps below apply the same way.
How to Stop the Charge and Get Your Money Back
Contact your bank or credit card issuer first. Under the Fair Credit Billing Act, your liability for unauthorized credit card charges is capped at $50, and many issuers apply a zero-liability policy.5Federal Trade Commission. Using Credit Cards and Disputing Charges To preserve your full rights, send a written dispute to your issuer within 60 days of the statement on which the charge first appeared.6Consumer Financial Protection Bureau. How Do I Dispute a Charge on My Credit Card Bill The issuer has to acknowledge the dispute within 30 days and resolve it within 90 days, and you don’t have to pay the disputed amount while they investigate.
Disputing one charge doesn’t necessarily stop the next one. Ask your bank in the same call to block future charges from the merchant. Some customers have reported repeat attempts under slightly different amounts, so a block matters.
You can also try to cancel the membership directly through Vallore. The company lists three cancellation channels: email to stacknnn1pape@outlook.com, phone at 469-506-4995, or a form at cancel.buyvallore.com. Cancellations are supposed to be submitted at least three business days before the next billing date.3Buyvallore.com. Membership Be aware that consumer reports describe the company’s email support as unresponsive or automated, and the BBB found the company had not answered 49 individual complaints filed against it.1Better Business Bureau. Stacknn LLC Business Profile The bank dispute is the more reliable route; treat the cancellation form as a backup.
If you want to escalate, you have three additional options:
- File a complaint with your state attorney general’s consumer protection office. Stacknn is based in Texas, and the Texas Attorney General accepts consumer complaints online. The National Association of Attorneys General maintains a directory of every state’s complaint portal.7Texas Attorney General. File a Consumer Complaint8National Association of Attorneys General. Consumer File a Complaint
- Report the charge to the Federal Trade Commission at ReportFraud.ftc.gov.
- File a complaint with the BBB, which is already tracking a pattern of complaints against the company.
Why the Bank Route Is the Reliable One
The BBB opened its file on Stacknn in August 2025 and identified a formal “Pattern of Complaints” on February 11, 2026, in three categories.1Better Business Bureau. Stacknn LLC Business Profile
- Unauthorized billing, including recurring monthly charges consumers say they never agreed to and retaliatory charges after refund requests.
- Non-delivery of orders, and in some cases shipment of cheap or incorrect items to generate a “delivered” tracking status.
- Refund promises that don’t materialize, with some consumers reporting that refunds were conditioned on posting a five-star review.
The BBB sent inquiries in February, March, and April 2026. The company responded once and then went silent, and the BBB closed the investigation on April 16, 2026, finding the business had failed to address the pattern.1Better Business Bureau. Stacknn LLC Business Profile No public enforcement action against Stacknn or Vallore has been announced as of mid-2026.
The federal law that applies here is the Restore Online Shoppers’ Confidence Act, which requires online sellers to disclose all material terms before taking billing information, obtain express informed consent before charging, and provide a simple way to cancel.9Federal Trade Commission. Enforcement Policy Statement Regarding Negative Option Marketing Complaints to the FTC and state attorneys general feed the record regulators use, but they will not get your specific $39.99 back on their own. Your bank can.
If a Package Arrived That You Didn’t Order
Some customers report that after complaining about a missing order, they are told the package was delivered, and either nothing arrived or the item that arrived is not what they bought. The FTC calls this “brushing”: a seller ships an unsolicited item to generate a “delivered” status and, in some cases, fake reviews.10Federal Trade Commission. Got a Package You Didn’t Order? It’s Probably a Scam The U.S. Postal Inspection Service notes that brushing is illegal in the United States and that you are under no obligation to pay for or return unsolicited merchandise.11United States Postal Inspection Service. Brushing Scam
Receiving a package does not validate the charge. If what arrived isn’t what you paid for, or if a fee showed up after a single purchase you thought was final, that’s still a disputable transaction. Keep the packaging and any tracking screenshots, and give them to your card issuer along with a copy of your order confirmation.