A “tvlinc” charge on your credit card is a payment processed by TA Connections, a Miami-based company that arranges hotel rooms, ground transportation, and other travel logistics on behalf of airlines. The descriptor comes from the company’s booking portal domain, air.tvlinc.com. The charge usually traces back to an airline-arranged hotel stay, most often for a crew layover or for a passenger rebooked after a cancellation or long delay.1TA Connections. TA Connections Home
Why This Charge Shows Up on Your Statement
TA Connections works behind the scenes for more than 160 airlines, including Delta, American Airlines, Spirit, easyJet, Etihad, Japan Airlines, and FedEx.1TA Connections. TA Connections Home When an airline needs a hotel room for a crew member or a stranded passenger, TA Connections books it and processes the payment. That’s why the charge on your statement reads “tvlinc” rather than the hotel’s or airline’s name.
A few situations commonly produce this charge on a personal card:
- Your flight was canceled or significantly delayed and the airline arranged a hotel for you. The airline often covers the room itself, but incidentals, deposits, or partial costs can hit your card under the tvlinc descriptor.
- You or an authorized user on the account works for an airline, and the charge relates to duty or staff travel that TA Connections manages.2TA Connections. TA Connections Services
- A small temporary hold was placed to verify the card. Those usually drop off within a few days.
If any of those fit your recent travel, the charge is almost certainly legitimate. If none do, treat it as unrecognized and work through the steps below.
Contact TA Connections First
The fastest way to identify or reverse a tvlinc charge is to call TA Connections directly. The company runs 24-hour support under its legacy Travelliance brand. Numbers include:3TA Connections. TA Connections Contact Us
- United States: +1 877 778 2589
- United Kingdom: +44 208 638 0152
- Germany: +49 800 182 6810
- France: +33 800 916 741
- Australia: +61 1300 044 493
Additional country numbers are listed on the contact page at air.tvlinc.com. Not all lines are toll-free, and rates vary by carrier. Have the charge date, amount, and the last four digits of your card ready. TA Connections can usually tell you which airline booked the reservation and for whom, which is often enough to identify a family member’s trip, an employer booking, or a booking made in error.
Dispute the Charge With Your Card Issuer
If TA Connections can’t resolve it, or you believe the charge is genuinely unauthorized, call the number on the back of your card and open a dispute. Under the Fair Credit Billing Act, your liability for unauthorized credit card charges is capped at $50, and many issuers apply zero-liability policies that eliminate even that.4Federal Trade Commission. Using Credit Cards and Disputing Charges
To preserve your full legal protections, follow up the phone call with a written dispute to your issuer’s billing-inquiry address within 60 days of the statement date on which the charge first appeared.5Consumer Financial Protection Bureau. How Do I Dispute a Charge on My Credit Card Bill Once the issuer has your written notice, it must acknowledge the dispute within 30 days and resolve it within 90 days. During that window, it cannot collect the disputed amount, charge interest on it, or report it as delinquent.4Federal Trade Commission. Using Credit Cards and Disputing Charges
If the card is a government-issued GSA SmartPay account, the timeline is different: disputes must generally be filed within 90 calendar days of the transaction date, unless your agency specifies otherwise.6GSA SmartPay. Smart Bulletin 005