A “Success SDM” charge on your credit or debit card statement is a premium subscription on SugarDaddyMeet, a dating site operated by SuccessfulMatch out of Vaughan, Ontario. If the same purchase was routed through the processor CCBill, it may instead show up as “CCBill.com *SuccessMatch.”1SugarDaddyMeet. SugarDaddyMeet FAQ Either way, the charge is tied to a membership someone created on the site using that card, and it will keep recurring until auto-renewal is turned off.
Why the Descriptor Doesn’t Match the Site Name
SugarDaddyMeet uses the abbreviated “Success SDM” name on purpose. The company says charges “appear discreetly on your credit card statement as ‘Success SDM’, so nobody else can guess where the charge came from.”2SugarDaddyMeet. Safe Sugar Dating on SugarDaddyMeet The “Success” piece comes from the parent company, SuccessfulMatch, which handles billing for several niche dating sites under one merchant name.3SuccessfulMatch. SuccessfulMatch Main Site
Short, abbreviated descriptors are standard across subscription services. Card networks generally cap the business-name portion of a descriptor at around 25 characters, and companies that run multiple brands often funnel everything through one merchant label.4Verisave. Descriptor That gap between the brand a cardholder remembers and the name on the statement is a common source of surprise charges.
What You Were Billed
SugarDaddyMeet sells three subscription lengths, with different prices depending on the user’s role:5SugarDaddyMeet. How to Cancel or Upgrade Your SugarDaddyMeet Subscription
- 1-month plan: $50 for sugar daddies, $35 for sugar babies
- 3-month plan: $90 for sugar daddies, $75 for sugar babies
- 6-month plan: $144 for sugar daddies, $120 for sugar babies
Every plan auto-renews by default. A new charge posts at the end of each billing cycle unless the subscriber turns auto-renewal off before the renewal date.1SugarDaddyMeet. SugarDaddyMeet FAQ If the amount on your statement matches one of these numbers, you’re looking at a SugarDaddyMeet subscription renewal.
How to Cancel So the Charges Stop
To stop future “Success SDM” charges, cancel auto-renewal inside the SugarDaddyMeet account. Log in, open Settings, go to Subscriptions, click the cancellation link, and confirm by selecting “Continue Management.”1SugarDaddyMeet. SugarDaddyMeet FAQ If the subscription was bought through the Apple App Store or Google Play, auto-renewal has to be switched off through that store instead.
One thing to watch for: deleting the app or deactivating the account does not cancel the subscription. Billing continues until auto-renewal itself is turned off.6SugarDaddyMeet. How to Deactivate or Delete Your SugarDaddyMeet Account After you cancel, premium features stay available until the paid period runs out.
If you can’t get into the account, or no longer have access to the email it was created with, SuccessfulMatch’s billing page instructs users to email the last eight digits of the card number to customer support so the company can locate and cancel the account.7SuccessfulMatch. SuccessfulMatch Billing Inquiry
Getting a Refund on a Charge That Already Posted
SugarDaddyMeet’s FAQ says users may cancel “without any penalty or obligation” and that refund inquiries, including requests for prorated or full refunds, can be sent to customer service, usually processed within one business day.1SugarDaddyMeet. SugarDaddyMeet FAQ A separate page on the same site says SugarDaddyMeet “generally does not offer prorated refunds for unused time on a subscription.”6SugarDaddyMeet. How to Deactivate or Delete Your SugarDaddyMeet Account The two statements don’t fully agree, so outcomes likely depend on the circumstances. Contacting support is the practical first step.
The company also warns that filing a chargeback with your bank for what it considers a legitimate charge can get you blacklisted from the platform, and asks users to reach out through the feedback form before going to the bank.1SugarDaddyMeet. SugarDaddyMeet FAQ
Where to Reach Billing Support
- Toll-free phone: 1-888-702-12741SugarDaddyMeet. SugarDaddyMeet FAQ
- Direct phone: 1-416-628-10727SuccessfulMatch. SuccessfulMatch Billing Inquiry
- Email: support@SugarDaddyMeet.com1SugarDaddyMeet. SugarDaddyMeet FAQ
- Online feedback form on the SugarDaddyMeet site, which has a “Premium Membership, Billing or Claim Issue” category8SugarDaddyMeet. SugarDaddyMeet Feedback
- Mailing address: 10 – 8707 Dufferin St, Suite 160, Vaughan, Ontario L4J 0A6, Canada8SugarDaddyMeet. SugarDaddyMeet Feedback
If the charge is the CCBill version (“CCBill.com *SuccessMatch”), CCBill’s own consumer support can also pull up the transaction. CCBill can be reached at 888-596-9279 or through its consumer support portal, which lets users look up their purchase history.9CCBill. Identifying a CCBill Charge
Disputing the Charge With Your Card Issuer
If you don’t recognize the charge at all, suspect someone else used your card, or have tried support without success, you can dispute the charge with your credit card issuer. Under the Fair Credit Billing Act, send a written billing-error notice to your issuer within 60 days of the statement date on which the charge first appeared.10Federal Trade Commission. Using Credit Cards and Disputing Charges Use the address your issuer lists for billing inquiries, not the regular payment address, and include your name, account number, and a description of the charge.
After receiving the notice, the issuer must acknowledge the dispute within 30 days and resolve it within 90 days. You can withhold payment on the disputed amount during the investigation, and the issuer cannot report you as delinquent or send that amount to collections while it’s under review.11Consumer Financial Protection Bureau. How Do I Dispute a Charge on My Credit Card Bill If the issuer agrees the charge was an error, it has to remove the charge and any related fees. If it finds the charge was valid, it has to explain the decision in writing.