A charge on your PayPal account or bank statement from Soccer.com — often shown as SEI*EUROSPORTS — is a transaction from the online soccer retailer Soccer.com, operated by Sports Endeavors, Inc. of Hillsborough, North Carolina.1Rick Steves Travel Forum. Beware of Fraudulent Credit Card Charge SEI Eurosports2SGB Online. Soccer.com Finds Equity Partner to Accelerate Growth Most of the time the charge is a real order finally shipping or being re-authorized after a delay. Sometimes it’s fraud. Either way, there’s a clear way to sort it out.
How the Charge Shows Up
On a card statement, Soccer.com purchases usually appear under the billing descriptor SEI*EUROSPORTS. “SEI” is Sports Endeavors, Inc., and “Eurosports” traces back to the company’s original 1984 catalog name.1Rick Steves Travel Forum. Beware of Fraudulent Credit Card Charge SEI Eurosports2SGB Online. Soccer.com Finds Equity Partner to Accelerate Growth When you pay through PayPal, your bank may list the transaction as a PayPal charge rather than showing Soccer.com directly. If you used PayPal’s guest checkout without logging into a PayPal account, the transaction won’t appear in your PayPal history at all, which is a common reason a charge feels unfamiliar.3PayPal. I Have a Problem With My PayPal Transaction but I Can’t Find It on My PayPal Account
Why an Unexpected Charge May Appear
Delayed Shipment and Re-Authorization
Soccer.com does not finalize payment when you place an order. It places a pre-authorization hold to verify the card and funds, and the actual charge only goes through when the item ships. If shipping is delayed — common with team kits and backordered gear — the original hold can expire. When the item is finally ready, Soccer.com requests a new authorization, which can look like a fresh or duplicate charge weeks after you thought you paid.4Soccer.com. Help Multi-item orders that ship separately can also generate a charge per shipment.
Buy-Now-Pay-Later and PayPal Hold Windows
Better Business Bureau complaints against Sports Endeavors describe a repeating pattern: a buy-now-pay-later service releases its seven-day hold before the item ships, and Soccer.com then attempts a new charge when shipping happens. To the customer, it looks like a double charge or a charge out of nowhere.5Better Business Bureau. Sports Endeavors Inc Complaints The same thing can happen with PayPal: an expired hold followed by a new charge reads as two transactions.
Cancellation That Didn’t Catch in Time
Because payment processes at the point of shipment, a cancellation request that arrives after the item has entered the shipping pipeline can still result in a charge.5Better Business Bureau. Sports Endeavors Inc Complaints
Fraudulent Use of Your Card
The SEI*EUROSPORTS descriptor also shows up in real card fraud. Forum reports document cases where bank fraud teams confirmed the charge was unauthorized and reversed it.1Rick Steves Travel Forum. Beware of Fraudulent Credit Card Charge SEI Eurosports If no one in your household placed an order and none of the explanations above fit, treat it as fraud.
Contact Soccer.com First
Before opening a PayPal case, call or email Soccer.com. Their records will show whether the charge lines up with a real order, a re-authorization, or a shipment. In BBB complaint responses, the company has issued full refunds and goodwill credits of $25 to $75 when billing confusion came from its own authorization practices.5Better Business Bureau. Sports Endeavors Inc Complaints
Customer service: 1-800-950-1994 (toll-free in the U.S.), 919-644-6800 (international), or custserv@sportsendeavors.com. For escalations, the President’s Office line is 1-800-395-2275 and president.office@sportsendeavors.com.6Soccer.com. Contact Us Have your name, address, and order number or customer ID ready.
Disputing the Charge Through PayPal
If Soccer.com can’t resolve it, or you’re certain no one authorized the charge, PayPal gives you two routes.
If the Charge Is Unauthorized
For a charge made without your knowledge or consent, PayPal treats it as unauthorized activity. Log in, open the Resolution Center, select “Report a problem,” pick the transaction, and choose “I want to report unauthorized activity.”7PayPal. How Do I Report an Unauthorized Transaction or Account Activity
- The report must be filed within 180 days of the transaction date.8PayPal. PayPal Safety and Security
- PayPal emails a status update within 10 days.7PayPal. How Do I Report an Unauthorized Transaction or Account Activity
- Under PayPal’s $0 liability program, confirmed unauthorized transactions get a full refund.8PayPal. PayPal Safety and Security
PayPal recommends first ruling out charges by a family member and any existing subscription or automatic payment tied to your account.7PayPal. How Do I Report an Unauthorized Transaction or Account Activity
If You Placed the Order but Something Went Wrong
If the item never arrived or was significantly different from what was described, use PayPal’s Purchase Protection instead. In the Resolution Center, select “Issues with your purchase.”9PayPal. How Do I Open a Dispute With a Seller Opening a dispute starts a conversation with the seller. If that doesn’t resolve it, you can escalate to a claim for PayPal to investigate, but you must escalate within 20 days of opening the dispute or it closes for good.10PayPal. Buyer Protection Resolution Purchase Protection can cover the full purchase price plus original shipping.11PayPal. Buyer Protection
If the Charge Isn’t in Your PayPal Account
A PayPal charge that shows on your bank statement but not in your PayPal transaction list was probably a guest checkout. Find the original purchase confirmation email — it contains an “Activate PayPal Now” link that ties the transaction to a PayPal account and gives you access to the Resolution Center.3PayPal. I Have a Problem With My PayPal Transaction but I Can’t Find It on My PayPal Account
Don’t File With PayPal and Your Card Issuer at the Same Time
PayPal will not run a dispute in parallel with a credit card chargeback. Filing a chargeback with your card issuer automatically closes any open PayPal dispute on the same transaction.11PayPal. Buyer Protection Pick one path.
Returning a Legitimate Order
If the charge is real and you just want to send the item back, Soccer.com accepts new, unused merchandise within 30 days of delivery for a refund of the item cost. Shipping and handling are not refunded, and the refund goes back to the original payment method — so a PayPal purchase is refunded through PayPal. Returns start in the company’s online returns portal, and domestic U.S. returns through the portal have $8.95 deducted for return shipping. Footwear is treated differently: it qualifies for a 30-day wear test even if used, and return shipping within the contiguous U.S. is free for shoes.12Soccer.com. Returns Customized items, club-required uniform kits, gift certificates, signed memorabilia, and final sale items are not returnable.
Once the return arrives at the fulfillment center, processing takes 5 to 10 business days. Your bank then typically posts the refund within 7 business days, though some institutions take a full billing cycle.12Soccer.com. Returns