A Singapore New Reading charge on your bank or credit card statement is a payment to Singapore New Reading Technology Pte. Ltd., the company behind the GoodNovel reading app.1GoodNovel. Terms of Service It almost always traces back to a GoodNovel coin purchase or an auto-renewing weekly subscription, and you can cancel it and, in most cases, request a refund.
What This Charge Actually Is
GoodNovel is a mobile app for serialized romance, fantasy, and thriller novels. Reading past the opening chapters usually requires virtual coins bought with real money, and the app also sells weekly memberships that renew automatically.2Apple App Store. GoodNovel – BookTok Stories
Because banks display a merchant’s legal entity name rather than the app name, GoodNovel purchases can appear as “Singapore New Reading,” “New Reading Technology,” or a truncated version of the corporate name. The same parent company also runs Meganovel, Bluenovela, Filinovel, GoodShort, and GoodFM, so the charge may come from any of those apps rather than GoodNovel specifically.3Writer Beware. Bad Contract Alert: GoodNovel
Why It Showed Up When You Didn’t Expect It
A few situations account for most unrecognized charges. GoodNovel’s weekly subscriptions renew on their own, and the fee is taken 24 hours before the current period ends.2Apple App Store. GoodNovel – BookTok Stories If you signed up for a trial or a one-week membership and forgot, the weekly billing keeps running. Deleting the app does not stop it. The subscription has to be cancelled through the platform that took the original payment.4GoodNovel. How to Cancel Subscription
The other common cause is a family member, often a child, making in-app coin purchases. Payments run through Apple, Google Play, or PayPal rather than GoodNovel directly, so nothing on the statement resembles the app icon on the phone.1GoodNovel. Terms of Service
How to Cancel the Subscription
Check the receipt email tied to the charge to see which platform billed you, then use the matching steps.
- Apple (iPhone or iPad): open Settings, tap your name, choose Subscriptions, find GoodNovel, and tap Cancel Subscription. Cancel at least 24 hours before the next renewal to avoid another charge.4GoodNovel. How to Cancel Subscription
- Google Play (Android): open the Play Store, tap your profile icon, go to Payments & Subscriptions, then Subscriptions, select GoodNovel, and tap Cancel Subscription.5GoodNovel. How to Cancel Google Subscription
- GoodNovel website: log in, go to Account or Wallet, then Membership or Subscriptions, and use the Cancel or Manage link.4GoodNovel. How to Cancel Subscription
- PayPal or another third-party processor: cancel the billing authorization from that provider’s account dashboard.4GoodNovel. How to Cancel Subscription
After you cancel, the subscription stays active through the end of the current billing period, but no further charges are made.4GoodNovel. How to Cancel Subscription
How to Request a Refund
GoodNovel’s terms say fees are non-refundable.1GoodNovel. Terms of Service In practice, refunds are handled by whichever platform processed the payment.
For Apple charges, sign in at reportaproblem.apple.com, choose “Request a refund,” pick a reason, select the GoodNovel charge, and submit. Apple usually replies within 24 to 48 hours.6Apple. Request a Refund for Apps or Content For Google Play, use the refund request flow in the Play Help Center while signed in to the account that made the purchase.7Google. Request Your Google Play Refund For purchases made on the GoodNovel website, submit a refund request through the Help Center at goodnovel.com and include the transaction ID from your receipt.4GoodNovel. How to Cancel Subscription
One boundary to know: if GoodNovel processed the payment through its own external system rather than Apple’s in-app purchase mechanism, Apple cannot refund the charge or manage the subscription. You have to contact the developer directly at contact@goodnovel.com.8Apple. If an App or Website Isn’t Using Apple In-App Purchase
Disputing the Charge With Your Card Issuer
If the refund is denied, or if you never authorized the charge in the first place, you can dispute it with your credit card company. Under the Fair Credit Billing Act, you have to send a written dispute to the card issuer’s billing-inquiry address within 60 days of the statement date on which the charge first appeared.9Federal Trade Commission. Using Credit Cards and Disputing Charges Include your name, account number, and a description of the disputed charge, along with copies of any supporting documents.
The issuer must acknowledge the dispute in writing within 30 days and resolve it within 90 days. While the investigation is open, you are not required to pay the disputed amount, and the issuer cannot report it as delinquent. Federal law caps consumer liability for truly unauthorized charges at $50.9Federal Trade Commission. Using Credit Cards and Disputing Charges
If you are still unsatisfied after the investigation, you can file a complaint with the Consumer Financial Protection Bureau.10Consumer Financial Protection Bureau. How Do I Dispute a Charge on My Credit Card Bill