A Rocket Lawyer charge on your statement almost always traces back to a seven-day free trial that converted to a paid annual plan, a renewal on an existing membership, or a one-time purchase of a legal document. Canceling is straightforward, and refunds are available within 30 days of most charges.
Why the Charge Showed Up
The most common trigger is the free trial. Rocket Lawyer’s seven-day trial requires a payment method upfront, and if you don’t downgrade before it ends, you’re billed the day after the last day of the trial. Sign up on June 1st, the charge hits on June 8th. There’s no reminder, and the trial doesn’t quietly expire on its own.
During the trial you may see a $1.00 pending charge. That’s an authorization hold to verify the card, not a fee, and it drops off within a few business days.
The other sources are recurring annual renewals for existing members and standalone purchases by non-members, such as a single legal document or use of the platform’s legal question feature.
Match the Amount to a Plan
Rocket Lawyer bills memberships annually. Comparing the charge to these tiers tells you what you’re on:
- Standard: $149 per year (about $12.41 per month), covering basic legal document creation and attorney consultations.
- Plus: $249 per year (about $20.75 per month), adding enhanced business protections.
- Pro: $349 per year (about $29.08 per month), the most comprehensive plan.
A non-member buying a single legal document is typically charged $39.99. So a charge near $149, $249, or $349 points to a subscription; a smaller one-off amount is likely a standalone document.
How to Cancel a Rocket Lawyer Subscription
If you signed up through Rocket Lawyer’s website, log into your account, open your membership settings from the dashboard, and choose the option to cancel or downgrade. Save the confirmation email. That email is your proof if a charge appears after the cancellation date.
If you can’t get into the account or can’t find the cancellation option, contact support at (877) 881-0947 or support@rocketlawyer.com. Have the registered email address and the last four digits of the card being billed ready so a representative can verify you and process the cancellation.
If You Subscribed Through the App
This is where people get stuck. If you signed up inside the iPhone or iPad app, Apple handles the billing and canceling on Rocket Lawyer’s website will not stop the charges. The same is true for signups through Google Play on Android. Uninstalling the app does not cancel the subscription either way.
On an iPhone, open Settings, tap your name, tap Subscriptions, select Rocket Lawyer, and tap Cancel Subscription. On a Mac, open the App Store, click your name, then Account Settings, and manage subscriptions from there. On Android, open the Google Play app, go to your subscriptions, select Rocket Lawyer, and tap Cancel Subscription.
How to Request a Refund
Rocket Lawyer’s policy allows refund requests within 30 days of purchase for most charges. Contact support at (877) 881-0947 or support@rocketlawyer.com with your account details and the reason for the request.
Some charges are excluded. Rocket Lawyer does not refund incorporation-related services, registered agent fees, tax preparation, or services already completed. Annual plans are non-refundable once 30 days have passed, and an annual plan bundled with a discounted product may fall outside the refund window as well. These exclusions are set out in the platform’s terms of service, so acting quickly after spotting an unexpected charge matters.
Disputing the Charge With Your Bank
If Rocket Lawyer declines a refund and you believe the charge was unauthorized, you can file a dispute with your bank or card issuer. Most issuers accept disputes when the service wasn’t received or when a subscription continued after you canceled.
Before filing, gather your evidence: the cancellation confirmation, any emails from Rocket Lawyer, and records showing when you tried to cancel. Banks generally give you 60 days from the statement date to open a dispute. A chargeback is more adversarial than a refund request, and the merchant can contest it, so clear documentation is what decides the outcome.