A RELAXMANTRA.COM charge on your bank or credit card statement comes from Relax Mantra, a digital wellness platform that sells meditation and relaxation content on a subscription. Most people seeing it either signed up for a free trial and forgot, or don’t recognize the merchant name at all. To make it stop, you cancel the subscription through whichever platform took your payment, then pursue a refund from the merchant or, if that fails, from your card issuer.
What the Charge Is
Relax Mantra offers guided meditation sessions, relaxation audio, and stress-management tools through an app and website. On statements the descriptor usually reads RELAXMANTRA.COM, RMRELAXMANTRA, or a close variation. Consumer complaints filed with the Better Business Bureau reference charges around $49.99, though the amount depends on which subscription tier was selected.
The most common reason the charge appeared is a free trial that converted to a paid subscription. Wellness apps collect payment information upfront when you start a trial and begin billing automatically once the trial window closes. It could also be a recurring payment you authorized months ago and lost track of, or, less commonly, a genuinely fraudulent charge by someone who obtained your card number. Before you do anything else, check whether a spouse, partner, or teenager with access to your card might have signed up.
Cancel the Subscription First
Uninstalling the app does nothing. Billing continues until you cancel through the platform that processed the payment.
On iPhone or iPad
Open Settings, tap your name, then tap Subscriptions. Find Relax Mantra and tap Cancel Subscription. If you’re still inside a free trial, cancel at least 24 hours before it ends to avoid the charge. If the subscription isn’t listed under your Apple Account, a family member may have subscribed under theirs, and only that person can cancel it.1Apple Support. If You Want to Cancel a Subscription From Apple
On Android
Open the Google Play app, go to your subscriptions (or visit play.google.com/store/account/subscriptions in a browser), select Relax Mantra, and tap Cancel Subscription.2Google Play Help. Cancel, Pause, or Change a Subscription on Google Play
Directly Through Relax Mantra
If you signed up on the Relax Mantra website rather than through an app store, log into your account on the site and look for the subscription or membership settings. If the site doesn’t offer a clear cancellation option, document what you tried. That difficulty itself may violate federal requirements that online sellers provide a simple cancellation mechanism, and evidence of it strengthens a later dispute.3Office of the Law Revision Counsel. 15 USC 8403 – Negative Option Marketing on the Internet
Ask for a Refund
Contact the merchant first. Many subscription services will refund one or two billing cycles if you explain that the trial converted without your realizing it, especially when you haven’t used the service since. Check the terms of service for a stated refund window (often 14 to 30 days). Reference the exact transaction date, the amount, and the email address tied to your account.
If you subscribed through an app store, you can request a refund there too. Apple takes refund requests at reportaproblem.apple.com. Google Play routes them through its Help center, and unauthorized charges must be reported within 120 days of the transaction.4Google Play Help. Learn About Google Play Refund Policies
Save every email, chat transcript, and screenshot. If the merchant stalls or refuses, those records become the backbone of a dispute with your bank.
Dispute the Charge With Your Bank
When the merchant won’t cooperate, escalate to your card issuer. The protections differ substantially between credit and debit cards, and the difference can cost you money.
Credit Card: Fair Credit Billing Act
The Fair Credit Billing Act covers billing errors on credit cards. To trigger its protections, send written notice to your issuer within 60 days after the statement containing the disputed charge was sent to you. Include your name, account number, the amount, and why you believe it’s wrong.5Office of the Law Revision Counsel. 15 USC 1666 – Correction of Billing Errors A phone call is a fine starting point but does not satisfy the written-notice requirement; use a letter or your issuer’s formal online dispute form.
Once the issuer has proper notice, it must acknowledge the dispute within 30 days and resolve the investigation within two billing cycles, capped at 90 days. During that time, the issuer cannot try to collect the disputed amount or report it as delinquent, though you still owe the undisputed portion of the bill.5Office of the Law Revision Counsel. 15 USC 1666 – Correction of Billing Errors
If the charge is truly unauthorized (someone else used your card number), a separate provision caps your liability at $50, and most issuers waive it.6Office of the Law Revision Counsel. 15 USC 1643 – Liability of Holder of Credit Card
Debit Card: Electronic Fund Transfer Act
Debit transactions fall under weaker rules. Report an unauthorized transfer within two business days of learning about it and your maximum liability is $50. Miss that window but report within 60 days of your statement, and exposure rises to $500. Wait longer than 60 days and you can be liable for the full amount of any unauthorized transfers occurring after that deadline.7Office of the Law Revision Counsel. 15 USC 1693g – Consumer Liability
If you paid with a debit card, act fast. The money is already out of your checking account, and every day narrows what you can recover.
How to Frame the Dispute
A subscription charge from a free trial you signed up for is probably not “unauthorized” in the legal sense, even if you forgot it existed. You entered the card information yourself. The stronger argument is that the charge is a billing error because the merchant failed to clearly disclose the subscription terms, didn’t obtain proper consent before converting the trial, or made cancellation unreasonably difficult. Build your dispute around what the merchant did wrong with disclosures and cancellation, not around a claim you never authorized any transaction.
Federal Protections for Online Subscriptions
The Restore Online Shoppers’ Confidence Act, enacted in 2010, targets internet-based subscription billing. It bars an online seller from charging you through a negative option feature (where silence equals consent to pay) unless the seller clearly disclosed all material terms before collecting your billing information, obtained your informed consent before charging you, and provided a simple way to stop recurring charges.3Office of the Law Revision Counsel. 15 USC 8403 – Negative Option Marketing on the Internet
If a wellness app buried its recurring-charge disclosure in a wall of terms, or required you to call a phone number during limited business hours to cancel a subscription you started with one tap, those practices likely violate the law. The Federal Trade Commission enforces these requirements. Citing them in your bank dispute strengthens your position.
Preventing the Next Unwanted Charge
The simplest prevention is to never enter real payment information for a trial you’re only testing. Some banks now issue virtual card numbers with preset spending limits that expire after a single use or a set period. If the number dies, the merchant can’t rebill it.
Visa launched an Enhanced Subscription Manager in 2026 that lets cardholders view, manage, and cancel recurring subscription payments inside participating banking apps, with cancellation coverage for over 150 major merchants.8Visa. Visa Launches Enhanced Subscription Manager, Giving Consumers Greater Control Over Recurring Payments Check whether your bank participates.
Beyond tools, review your statements line by line each month rather than glancing at the balance. Small subscription charges survive for months because they’re easy to scroll past. Set a calendar reminder the day before any free trial ends. Canceling early usually leaves the remaining trial time available, so there’s no reason to wait and risk forgetting.