A Provecho charge on your credit card is almost always a $9.99 monthly subscription to Provecho, a recipe and cooking app sold through the Apple App Store.1Apple. Provecho on the App Store Because Apple processes the billing, the line item on your statement may carry an Apple-related descriptor rather than the word “Provecho” by itself, which is why it often takes a second look to recognize. If you didn’t knowingly subscribe, the usual culprits are a free trial that rolled over into a paid plan, a sign-up you forgot about, or a purchase made by someone else using your Apple ID.
What the Charge Actually Is
Provecho is a mobile app offering recipes and meal-planning tools. Its in-app purchase is listed as “Provecho Monthly” at $9.99 per month, and a paid subscription is required to unlock the full app.1Apple. Provecho on the App Store Like other App Store subscriptions, it auto-renews every billing cycle until you turn it off through your Apple ID. That is why the charge keeps reappearing month after month even if you’ve stopped using the app.
How to Cancel the Subscription
Cancellation has to go through Apple, not through the Provecho app itself. On an iPhone or iPad, open Settings, tap your name, select Subscriptions, find Provecho, and tap Cancel Subscription. On a Mac, you can do the same through your account settings in the App Store.
Canceling stops future charges. It does not automatically refund anything that has already been billed. If the charge showed up right after a free trial, that trial converted to a paid subscription automatically, and the only way to have avoided the charge was to cancel before the trial ended. Canceling now still matters, because it prevents the next monthly charge from posting.
How to Get a Refund
Start with Apple. Apple handles billing for App Store subscriptions and has a refund request process for recent charges. That is usually the fastest path when the charge is recognizable but unwanted.
If Apple declines the refund, or if the charge was genuinely unauthorized, you can dispute it with your credit card issuer. The Fair Credit Billing Act gives you the right to dispute billing errors by sending written notice to your card issuer’s billing inquiry address within 60 days of the statement date on which the charge first appeared.2Federal Trade Commission. Using Credit Cards and Disputing Charges Include your name, account number, the amount and date of the disputed charge, and why you are contesting it. Sending the letter by certified mail with a return receipt gives you proof of delivery.
Once your issuer receives the written dispute, it must acknowledge the complaint within 30 days and resolve it within 90 days.3Consumer Financial Protection Bureau. How Do I Dispute a Charge on My Credit Card Bill You can withhold payment on the disputed amount during the investigation without being reported as delinquent.2Federal Trade Commission. Using Credit Cards and Disputing Charges If the issuer finds the charge was an error, it must remove the charge along with any related fees and interest.
If You Never Signed Up at All
If the charge looks fraudulent and you have no connection to the app, the FTC advises reporting it at ReportFraud.ftc.gov and filing a complaint with your state attorney general’s office.4Federal Trade Commission. How to Stop Subscriptions You Never Ordered The FTC states that consumers are not legally obligated to pay for services they did not order, and unauthorized debiting of a consumer’s account is a crime. You can also file a complaint with the Consumer Financial Protection Bureau if your card issuer mishandles the dispute.2Federal Trade Commission. Using Credit Cards and Disputing Charges And if a company keeps charging you after you’ve asked it to stop, the FTC’s recommended step is to initiate a chargeback through your card issuer.5Federal Trade Commission. Getting Into and Out of Free Trials, Auto-Renewals, and Negative Option Subscriptions