A “Now You Know” charge on your card or bank statement comes from Now You Know Ltd, an Israel-based online course platform that bills subscribers on an auto-renewing plan. Most people see the charge after a free trial converts to paid, or when an annual membership silently renews a year after signup. You can stop future billing by canceling in the app, and you can pursue a refund through the company, your app store, or your card issuer.
How the Charge Appears on Your Statement
The descriptor varies. You may see “Now You Know,” “NYK,” or “bynyk.” The company’s help center and app both use the “bynyk” branding, and its support site is hosted at bynyk.zendesk.com.1Now You Know. How Do I Cancel My Subscription The merchant behind all of these is the same company, formerly known as GRSP Studios, headquartered in Tel Aviv and founded in 2021.2PitchBook. Now You Know Company Profile It sells access to video courses taught by subject-matter experts, with a premium plan that unlocks seven courses over twelve months.3Now You Know. Terms of Service
Why You Were Billed
Now You Know uses auto-renewing subscriptions. Annual memberships renew automatically for another full term unless you cancel first, and trial subscriptions convert to paid service if you don’t cancel before the trial ends.3Now You Know. Terms of Service4Now You Know. Terms and Conditions
A renewal charge is often larger than the original purchase. The terms say any promotional pricing applies only to the first purchase; renewals bill at the “then-current regular price.” The company reserves the right to raise prices with at least 30 days’ email notice.3Now You Know. Terms of Service A separate terms page says renewal rates will not exceed the prior period’s rate (not counting promotional pricing) unless you are notified in advance.4Now You Know. Terms and Conditions Check your email for the past month in case a price-change notice went to spam.
How to Cancel and Stop Future Charges
Cancel directly in the Now You Know app or at learn.nowyouknow.io:
- Log in on the web or open the app.
- Open the “You” section in the bottom right.
- Tap Settings in the top right.
- Select Account Details.
- Select Cancel Subscription.1Now You Know. How Do I Cancel My Subscription
Canceling turns off auto-renewal. You keep access to any courses already unlocked through the end of the current billing period, and no new charges apply after that.1Now You Know. How Do I Cancel My Subscription Save the cancellation confirmation screen or email in case you need to prove the date later.
If you subscribed through the Apple App Store or Google Play rather than the Now You Know website, app-store billing is managed separately and you will need to cancel through the store you used.
How to Get Your Money Back
Ask the Company First
The terms of service say you can contact support to request cancellation or non-renewal, and that users who cancel within the first 30 business days of their initial purchase receive a full refund with no cancellation fee.3Now You Know. Terms of Service Put the request in writing through the support portal and keep a copy, including a screenshot of any “30-day money back guarantee” badge you were shown at signup.4Now You Know. Terms and Conditions
Go Through Your App Store if That’s Where You Paid
For Apple purchases, visit reportaproblem.apple.com, sign in, choose “Request a refund,” pick a reason, select the Now You Know subscription, and submit. Apple typically responds within 24 to 48 hours.5Apple. Request a Refund for Apps or Content For Google Play, go to play.google.com, select your profile, then Payments & subscriptions, then Budget & order history, and choose “Report a problem” next to the charge. Google Play decisions generally take one to four business days, and unauthorized charges must be reported within 120 days.6Google. Google Play Refund Process
Dispute the Charge With Your Card Issuer
Under the Fair Credit Billing Act, you can dispute billing errors, including unauthorized charges and charges for services not delivered as described, by writing to your card issuer’s billing inquiry address within 60 days of the statement date. Include your name, account number, the specific charge, and why you believe it’s wrong. The issuer must acknowledge your dispute within 30 days and resolve it within 90 days. You can withhold payment on the disputed amount during the investigation, and the issuer cannot report you as delinquent on that amount. Your liability for unauthorized charges is capped at $50.7FTC. Using Credit Cards and Disputing Charges
If the company charged you without consent or made cancellation unreasonably difficult, the FTC advises initiating a chargeback through your card issuer and reporting the company at ReportFraud.ftc.gov.8FTC. Getting Into and Out of Free Trials, Auto-Renewals, and Negative Option Subscriptions
Watch for the Early Termination Fee
The terms contain a provision that catches many subscribers by surprise. If you cancel after the first 30 business days, Now You Know charges “a lump sum amount of 50% of your remaining contract obligation.”3Now You Know. Terms of Service On an annual plan canceled at the halfway mark, that can mean owing half of the remaining six months’ fees in addition to what you’ve already paid. Access continues only through the end of the current month’s billing period.
The company’s refund language is also inconsistent. One version of its terms promises a full refund within 30 business days of initial purchase.3Now You Know. Terms of Service The subscription-terms section of a separate page says the company “will not refund accrued fees” and does not prorate fees for canceled subscriptions.4Now You Know. Terms and Conditions If support quotes you the no-refund language, point to the money-back guarantee and the 30-business-day refund language in the other terms version, and keep screenshots.
Your U.S. Rights Still Apply
Now You Know’s terms say disputes are governed by Israeli law and subject to arbitration in Tel Aviv.4Now You Know. Terms and Conditions That clause does not override your credit-card dispute rights under U.S. federal law or applicable state statutes. The FTC has taken the position that foreign companies selling to U.S. consumers through U.S. payment systems are subject to U.S. consumer protection law regardless of where they are incorporated.9FTC. FTC Sues to Stop Sprawling Enterprise Operating Unlawful Subscription Schemes The federal Restore Online Shoppers’ Confidence Act requires sellers to clearly disclose material terms before taking billing information, get express informed consent to recurring charges, and provide a simple way to cancel.10FTC. FTC Announces Final Click-to-Cancel Rule
California residents have additional protections. The state’s amended Automatic Renewal Law, effective July 1, 2025, requires businesses to allow online cancellation that is “immediate and free of obstructive steps” for anyone who enrolled online, to send annual reminders disclosing the charges and cancellation instructions, and to give between seven and 30 days’ advance notice of price changes.11California Attorney General. Consumer Alert on California Automatic Renewal Law California’s AB 483, effective August 1, 2026, also caps early termination fees at 30% of the total contract obligation and requires upfront disclosure of how the fee is calculated.12California State Legislature. AB 483 Limits to Early Termination Fees for Fixed-Term Installment Contracts About 30 states have their own automatic-renewal or negative-option laws, so check your state attorney general’s consumer protection page if the company resists your request.