Norse Clinics Charge: How to Cancel, Refund, and Report

A “Norse Clinics” charge on your bank or credit card statement is a recurring monthly subscription billing from Norse Organics LLC, an Austin, Texas skincare company that sells acne products and supplements through norseorganics.co.¹ The charge usually appears because a purchase on the company’s site enrolled you in automatic monthly billing at checkout. To stop it, cancel through the company’s subscription portal before your next billing date; if that doesn’t work, dispute the charge with your card issuer.

Why the Charge Is on Your Statement

Norse Organics sells skincare and supplements on a default subscription model. Under the company’s terms of service, orders renew automatically each month on the same calendar date as the original purchase.² The company says the subscription is disclosed at multiple points during checkout, but customers who filed complaints with the Better Business Bureau report believing they had made a one-time purchase and not realizing they had signed up for recurring billing.³

BBB complaints describe charges ranging from about $99 to $140 per billing cycle, depending on the bundle ordered.³ If the amount on your statement falls in that range and you recently ordered from norseorganics.co, that’s almost certainly the source.

How to Cancel the Subscription

Norse Organics requires cancellation through its online subscription portal. Log in, select “Cancel subscription,” and complete the exit survey. A confirmation email should follow. The portal link sits behind a “Manage Subscription” button in the website footer and is also reachable through the site’s chatbot.²

Timing matters. You have to cancel before your next billing date. If you cancel after that date, the cancellation applies to the following month’s cycle, not the one that just charged you.

The company also says customers can email support or reach out through social media to have a subscription canceled on their behalf.³ BBB reviewers have reported that the portal is hard to find and that email cancellation requests were not always honored, leading to further charges.⁴ Save screenshots of your cancellation steps and any confirmation emails. If you have to escalate later, that record is what your bank will want to see.

Whether You Can Get a Refund

Norse Organics advertises a “100% satisfied or money back” guarantee, but the terms are narrow. The guarantee covers only product bundles the company calls “Rituals” and the “Muscle and Joint Builder Balm.” You must use the product for at least 60 days before filing a refund claim, and the claim must be filed within 90 days of the first subscription order.⁵ Several customers have reported that a single month’s supply doesn’t last 60 days, which effectively forces a second month’s charge before a refund is possible.⁴ Opened products are not returnable outside the guarantee program.⁶

That said, the company has refunded in some cases outside the written terms. One customer billed $140 after a February 2026 cancellation request received refunds for every order charged after that date. Another, who reported an adverse skin reaction, was initially refused under the 60-day rule but later received a full refund the company described as a “gesture of goodwill.”³ Asking directly, in writing, with your order details and the date of your first cancellation attempt, is worth doing before escalating.

If the Charges Keep Coming

If Norse Organics won’t cancel or won’t refund, dispute the charge with your credit or debit card issuer. Most banks let you start a chargeback online or by calling the number on the back of the card. The Federal Trade Commission recommends following up in writing to the card issuer’s billing dispute address and keeping records of every cancellation attempt, including dates, screenshots, and confirmation emails. Under federal law, you are not obligated to pay for goods or services you did not order.⁷

Ask your bank to block future charges from the merchant as well, not just reverse the ones already posted. Otherwise the subscription can keep billing even while the dispute is open.

Where to Report the Company

Beyond your bank, you can file complaints with regulators:

The Federal Trade Commission at ReportFraud.ftc.gov. The FTC doesn’t resolve individual disputes, but reports feed a database used by more than 2,000 law enforcement agencies.⁸
The Texas Attorney General, which has jurisdiction because Norse Organics LLC is based in Austin.⁹
Your own state attorney general’s consumer protection division, if you live outside Texas.⁷
The Better Business Bureau, where Norse Organics has accumulated 16 complaints over the past three years with a consistent pattern of unexpected renewals, hard-to-find cancellation, and refund denials.³

Filing a BBB complaint has, in several cases, been what prompted the company to issue a refund it had previously denied.³

1
Norse Organics. Norse Organics Homepage
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Norse Organics. Terms of Service
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Better Business Bureau. Norse Organics LLC Complaints
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Better Business Bureau. Norse Organics LLC Customer Reviews
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Norse Organics. Guarantee
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Norse Organics. FAQ
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Federal Trade Commission. How to Stop Subscriptions You Never Ordered
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Federal Trade Commission. Report Fraud
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Texas State Law Library. Consumer Protection