Nibble Nicosia Charge: How to Cancel, Refund, and Report

A Nibble Nicosia charge on your bank or card statement is a subscription bill from the Nibble daily learning-quiz app, published by Kremital Limited, a company based in Nicosia, Cyprus. It almost always follows a free trial that converted to a paid plan. To stop future charges, cancel through your app store’s subscription settings, not by deleting the app. To get your money back, request a refund from Apple or Google Play first; if that fails, dispute the charge with your bank.

Where the Charge Comes From

Nibble is a mobile quiz app sold on Apple’s App Store and Google Play. The developer is Kremital Limited, registered in the Republic of Cyprus under number HE 422589, with an office at 24 Peiraios Street, 1st floor, Strovolos, 2023 Nicosia.¹ Because the merchant sits in Nicosia, card statements often show “Nibble” next to “Nicosia” or “Cyprus,” which is why the descriptor looks unfamiliar even to people who did sign up.

The billing itself comes from an auto-renewing subscription. Nibble offers a free trial, typically seven days, that requires payment details at sign-up. If you don’t cancel at least 24 hours before the trial ends, the app store charges the card on file for the paid term.² Amounts reported by consumers include $19.99, $36, $59.99, and $120, depending on whether the plan is monthly, quarterly, or annual.³

How to Cancel the Subscription

Deleting the app does not cancel the subscription. Kremital’s own terms of use say so, and consumers have reported continuing charges for months after removing Nibble from their phones, including one who described roughly $200 in accumulated billing and another with recurring quarterly charges totaling $160.²³ You have to cancel through the platform where you originally subscribed.

On an iPhone, open Settings, tap your name, then Subscriptions, find the Nibble entry, and cancel there. On Android, open Google Play, then Payments & Subscriptions, then Subscriptions. One user has reported that Nibble’s entry doesn’t appear in the standard Google Play subscription list and that a cancellation button only appears after completing a survey inside the app.⁴ If you subscribed through nibble-app.com rather than an app store, Kremital says you have to sign in at the Nibble website to manage the subscription.⁵

Once you cancel, take a screenshot of the confirmation screen. You may need it later.

How to Get a Refund

Kremital’s terms state that the company “cannot grant refunds” for App Store purchases and directs Apple users to Apple’s own refund process. Website purchases are described as “non-refundable,” qualified by “unless otherwise stated or required by law.”² The developer’s support address is support@nibble-app.net, but consumer reviews consistently describe that channel as unresponsive, and none of the reviewed accounts describe a successful refund issued directly by Kremital.³

That leaves two realistic refund paths. First, request a refund through the app store that processed the charge. Apple handles refund requests through its support pages, and Google Play has an equivalent process inside the Play Store account. Second, if the app store declines, dispute the charge with your card issuer. The FTC recommends contacting the issuer either through your online account or by calling the number on the back of the card, and following up in writing to the issuer’s billing dispute address by certified mail.⁶ Send along your cancellation screenshot, any emails to support@nibble-app.net, and the statement lines showing the charges.

On PissedConsumer, where all 32 recorded reviews of the app are unfavorable, the resolution consumers describe most often is calling the card company to block future charges and open a fraud claim.³

What Consumers Have Run Into

The complaints about Nibble follow a recognizable pattern. Users report being billed after they believed they had canceled, with amounts from $20 to $200, including one person charged $36 for a full month after trying to cancel a seven-day trial. At least one consumer reported two unauthorized $19.99 charges on a Chime card for an app they said they never downloaded. Email replies from the company are described as bouncing back or never arriving.³

Nibble carries a 4.3-star rating across roughly 91,800 Google Play reviews, and billing complaints tend to concentrate in the lower ratings. A May 2026 reviewer alleged that the cancellation flow requires completing a mandatory survey before the final cancellation button appears.⁴ In responses to app store reviews, Kremital has stated that it does “not currently offer a free plan” but does provide a free trial, and that users “cannot be charged for anything you haven’t agreed to.”⁵

If You Signed Up Recently: The Arbitration Opt-Out

Kremital’s terms include a binding arbitration clause. Disputes are routed to confidential arbitration administered by the American Arbitration Association, and users waive the right to a jury trial or to participate in a class action. You can opt out, but only by sending a signed written notice within 30 days of first using the app.² If you just signed up and want to preserve your options in case a dispute escalates, that 30-day window matters. The terms also let Kremital change subscription pricing at any time with “reasonable notice” through the app or email.

Where to Report the Charge

If you believe you were charged unfairly, you can report it to the FTC at ReportFraud.ftc.gov or to your state attorney general, in addition to filing a chargeback with your bank.⁶ Because Kremital is registered in Cyprus, the country’s Consumer Protection Service, which operates under the Ministry of Energy, Commerce and Industry, also accepts complaints. The agency fined another online trader €30,000 in January 2026 for misleading practices and failure to provide proper withdrawal information related to automatic recurring subscription charges.⁷ Complaints go to ccps@meci.gov.cy or through the agency’s online portal.⁸

1
Nibble. Privacy Policy
2
Nibble. Terms of Use
3
PissedConsumer. Nibble App Reviews
4
Google Play. Nibble: Your Bite of Knowledge
5
Apple App Store. Nibble Daily Learning Quiz Reviews
6
Federal Trade Commission. Free Trials
7
Harris Kyriakides. €30,000 Fine for Online Subscription Practices
8
Government of Cyprus. Complaints Regarding Consumers Issues