A charge from Next Vision Limited on your bank or credit card statement is almost always an auto-renewing subscription to one of the company’s mobile apps, bought through the Apple App Store or Google Play. To stop it, cancel the subscription in the store that billed you; to recover money already taken, request a refund from Apple or Google, and if that fails, dispute the charge with your card issuer.
Which App the Charge Came From
Next Vision Limited is a Hong Kong app developer with a large catalog of scanner and “identifier” apps. Rock Identifier is the best known. The rest follow the same pattern under different names: CoinSnap and NoteSnap for currency, StarSnap for sports cards, AntiqSnap for antiques, ComicSnap for comic books, FoilSnap for trading cards, PhilSnap for stamps, and VinylSnap for vinyl records. The company also publishes BuySnap and FlipSnap for shopping, HomeCraft for DIY projects, OkayFish for fish care, and LazyFit for workouts.1Apple App Store. Next Vision Limited Developer Page
If you don’t recognize the charge, check your phone for any of these apps. The one billing you is the one to cancel.
Why the Charge Appeared
Nearly all of Next Vision Limited’s apps use the same billing setup. You get a short free trial, typically seven days, that automatically converts into a paid subscription unless you turn off auto-renewal at least 24 hours before the trial ends. After that, the subscription renews at the end of each billing period, and your account is charged within 24 hours before the next period begins. Any unused portion of the free trial is forfeited once the paid subscription starts.2Sensor Tower. Rock Identifier App Overview
Prices vary by app and cycle. CoinSnap has weekly plans at $3.99, $6.99, or $7.99, a monthly plan at $9.99, and an annual plan at $39.99.3Sensor Tower. CoinSnap App Overview Rock Identifier subscriptions have been reported by users at around $7.99 per month or $30 per year, with one reviewer noting a weekly price of $8.4Apple App Store. Rock Identifier User Reviews FlipSnap sells a ThriftSnap Premium plan at $29.99.5Apple App Store. FlipSnap: Thrift Profit Finder
Reports from users describe the same experience: a free download, a quick tap through a trial prompt, and a later charge they didn’t expect. One App Store reviewer said they deleted the app and canceled the subscription but were still billed for an annual plan; another said they were charged $7 despite expecting a free trial; a third said the developer bills “days ahead of time” and makes cancellation difficult.6Apple App Store. Rock Identifier User Reviews A user in a consumer help thread described being billed around $38 after what they thought was a $5 form for CoinSnap.7JustAnswer. Unauthorized Advanced Coin Snap Charge
How to Cancel the Subscription
Because these apps are sold through Apple and Google, the developer has stated that it cannot directly manage subscriptions or process refunds.8Apple App Store. Rock Identifier App Page You have to cancel through the store that billed you.
On an iPhone or iPad, open Settings, tap your Apple ID at the top, then tap Subscriptions. Find the Next Vision Limited app in the list and tap Cancel Subscription.9MacRumors. How to Cancel App Store Subscriptions On Android, open the Google Play Store app and go to your subscriptions through the menu to cancel there.
Canceling stops future charges. It does not automatically refund what has already been billed.
How to Get a Refund or Dispute the Charge
For charges billed through Apple, the developer directs users to Apple’s refund process at support.apple.com/HT204084.8Apple App Store. Rock Identifier App Page
For charges billed through Google Play within the past 120 days, you can submit Google’s unauthorized transactions form. After 120 days, Google tells users to contact their bank or card issuer’s fraud department.10Google Play Help. Report Unauthorized Charges on Google Play
If the store won’t refund you, the Fair Credit Billing Act gives credit card holders the right to dispute billing errors directly with the card issuer. Send the dispute in writing to the issuer’s billing inquiry address within 60 days of the statement that shows the charge. The issuer must acknowledge the dispute within 30 days and resolve it within 90 days. While the investigation is open, you may withhold payment on the disputed amount, and the issuer cannot report the charge as delinquent or send it to collections.11Federal Trade Commission. Using Credit Cards and Disputing Charges
Contacting the Developer
To reach Next Vision Limited directly, email support@rockidentifier.com for Rock Identifier or support@homeworkhelperai.com for its other services.12Next Vision Limited. Rock Identifier Terms of Use13Next Vision Limited. Homework Helper User Agreement In App Store review replies, the developer has consistently asked users to email its support team for billing questions while noting that it is not directly involved in Apple’s payment processing.6Apple App Store. Rock Identifier User Reviews