Manthe Industries Charge: Refunds and Disputing the Charge

A Manthe Industries charge on your bank or credit card statement is a payment to Manthe Industries LLC for Vape, a paid Minecraft cheating client sold at vape.gg. The billing descriptor uses the corporate name rather than the product name, which is why the charge often looks unfamiliar. The most common amount is a recurring $9.99 monthly subscription that auto-renews by default.1Vape.gg. Pricing – Vape V4

What You’re Actually Being Charged For

Vape is a “ghost client” for Minecraft. It automates combat actions, extends attack reach, reduces knockback, and can render other players through walls, and it’s built to be undetectable by server anti-cheat systems and invisible during administrator screen-shares.2Vape.gg. Features The company’s federal trademark filing describes the software as “downloadable computer software for providing modifications to computer and video games.”3USPTO. Vape Client Trademark Registration 5276274

Because Minecraft skews young and the software is designed to hide itself, a child or teenager in the household may have signed up without saying anything. Charge amounts to look for:

How to Stop Future Charges

Subscriptions renew automatically until the user turns off the auto-renewal toggle in their account settings on vape.gg. Turning it off doesn’t cut access right away; the software stays active until the current paid period ends.5Vape.gg. Billing If you don’t have the login credentials because someone else in your household set up the account, ask them to sign in and disable renewal. If that isn’t possible, your card issuer can block future charges from the merchant.

Refund Requests Through Manthe Industries

The merchant’s refund window is narrow. Requests must be submitted within 24 hours of the charge and must include what the company calls a “valid reason,” with the company reserving “final say” on whether the reason qualifies. Forgetting to cancel auto-renewal is listed as a potentially valid reason; simply no longer using the product is not.6Vape.gg. Terms of Service Purchases made through certain PayPal options or Steam gift cards are not eligible for refunds at all.5Vape.gg. Billing

The company’s terms warn that filing a chargeback with your bank will result in the account being locked and software access revoked regardless of how the dispute turns out.6Vape.gg. Terms of Service That language doesn’t override your legal rights as a cardholder.

Disputing an Unauthorized Charge With Your Card Issuer

If you didn’t authorize the purchase, including a purchase a minor made on your card without permission, you can dispute the charge through your credit card issuer no matter what the merchant’s terms say. Under the Fair Credit Billing Act, consumer liability for unauthorized credit card charges is capped at $50.7Federal Trade Commission. Using Credit Cards and Disputing Charges

To dispute:

  • Send a written dispute to your card issuer’s billing inquiry address within 60 days of the statement showing the charge.
  • Include your name, account number, and a description of the error.
  • Expect acknowledgment within 30 days and resolution within 90 days. You can withhold payment on the disputed amount while the investigation runs.7Federal Trade Commission. Using Credit Cards and Disputing Charges

If the charge looks like it could be part of broader unauthorized use of your card, the Office of the Comptroller of the Currency recommends calling your card issuer to block or replace the card, placing a fraud alert with one of the three major credit bureaus, and filing a report at IdentityTheft.gov.8Office of the Comptroller of the Currency. Credit Card and Debit Card Fraud