A Liner Inc charge on your credit card is a subscription fee from Liner, an AI-powered search and research assistant. It usually shows up because a free trial rolled into a paid plan, an annual subscription auto-renewed, or a monthly plan billed on its normal cycle. If you didn’t expect it, you have three routes to fix it: cancel the subscription in Liner’s settings, ask for a refund from Liner or the app store you bought through, and — if neither works — dispute the charge with your bank.
Why the Amount on Your Statement Looks the Way It Does
Liner’s paid tiers are the Pro plan at $17.99 per month, or $14.99 per month when billed annually, and the Max plan at $35.99 per month, or $29.99 per month billed annually.1Liner. Pricing Annual plans are billed as a lump sum, which is why some users see a single charge of roughly $180 or more instead of a small monthly line item. Reported amounts on statements range from about $15 to $200 depending on the plan and billing cycle.
The company is based in Seoul, South Korea, and operates an AI search service used across more than 220 countries.2KED Global. Liner Raises 270 Billion Won in Series B Round If you or someone with access to your card signed up for a Liner account or a free trial, that’s the source of the charge.
How People End Up Charged Without Realizing It
Reviews on the Apple App Store and third-party software review sites describe a consistent pattern.
- A free trial quietly converts to a paid annual plan when it ends. One reviewer said the yearly amount was “almost the same as 3 weeks of my rent.”3SourceForge. LINER Reviews
- A user reported trying to sign up for a monthly plan but being billed $200 for an annual one instead.4Apple App Store. Liner AI Search Assistant Reviews
- One reviewer said their card was charged before the trial payment was even due.4Apple App Store. Liner AI Search Assistant Reviews
- Another followed Liner’s instructions to cancel by email after a renewal warning and was charged anyway; follow-up messages and a support ticket went unanswered.5Apple App Store. Liner AI Search Assistant Reviews
How to Cancel the Subscription
Cancel first, then chase the refund. Otherwise, you may be charged again during the process.
If you subscribed directly through Liner’s website, sign in at app.liner.com and cancel under Settings on the subscription management page. Cancellation has to happen at least 24 hours before the next billing date to avoid being charged for the following period.6Liner. Terms of Service After you cancel, the paid features continue until the end of the current billing cycle, and then the account drops to the free plan.7Liner Support. How to Cancel Your Liner Subscription
If you subscribed through PayPal, the Apple App Store, or Google Play, you have to cancel through that platform, not through Liner’s site.7Liner Support. How to Cancel Your Liner Subscription Check your email for a receipt to confirm which one billed you.
Asking Liner Directly for a Refund
Liner’s terms of service, updated in May 2026, state: “We do not offer refunds.” The only exception written into the policy is for residents of the EU, UK, or Turkey, who can request a refund within 14 days of purchase by emailing the company and specifying their country of residence.6Liner. Terms of Service Partial refunds aren’t available unless required by law, and purchased credits are non-refundable.
Liner’s support page uses softer language, saying “We usually don’t offer refunds” and inviting users who believe their situation is unusual to email support@getliner.com so the company can “look into it and help find a solution.”8Liner Support. Do You Offer Refunds Support response time is listed as two to three days. In practice, Liner’s developer responses on the App Store have said “personal dissatisfaction” isn’t a valid refund reason.4Apple App Store. Liner AI Search Assistant Reviews
Requesting a Refund From Apple or Google
If you paid through an app store, that store — not Liner — controls the refund.
For Apple, sign in at reportaproblem.apple.com, select “Request a refund,” choose a reason, pick the Liner subscription, and submit. Apple says to allow 24 to 48 hours for a status update. If the charge doesn’t appear under one Apple ID, check other accounts or search email for “receipt from Apple.”9Apple Support. Request a Refund for Apps or Content
For Google Play, open play.google.com, tap your profile picture, then Payments & subscriptions, then Budget & order history, and choose “Report a problem” next to the Liner charge. If the transaction wasn’t authorized at all, use the separate unauthorized-transaction portal at payments.google.com; you have 120 days from the transaction date to file. Refund decisions typically take one to four days.10Google Play Help. Request a Refund on Google Play
Disputing the Charge With Your Bank or Card Issuer
When Liner and the app store both refuse, a credit card dispute (also called a chargeback) is the next step. Under the Fair Credit Billing Act, federal law caps a consumer’s liability for unauthorized charges at $50, and many issuers offer zero-liability policies that go further.11Federal Trade Commission. Using Credit Cards and Disputing Charges
To preserve your rights, send a written dispute to the card issuer’s billing-inquiry address, not the payment address, within 60 days of the statement date on which the charge appeared. Include your name, account number, and a description of the error, along with copies of supporting documents such as cancellation confirmation emails. Certified mail creates proof of delivery. The issuer has to acknowledge the complaint in writing within 30 days and resolve it within 90 days. While the investigation is open, you can withhold payment on the disputed amount, and the issuer cannot report you as delinquent for it.11Federal Trade Commission. Using Credit Cards and Disputing Charges
If the issuer rules against you, you can appeal within the timeframe stated in the explanation letter or within 10 days of receiving it, whichever is later. You can also file a complaint with the Consumer Financial Protection Bureau.11Federal Trade Commission. Using Credit Cards and Disputing Charges
Your Rights Under Auto-Renewal Laws
Liner’s free-trial-into-paid-plan model is a “negative option” arrangement, and it’s regulated. The Restore Online Shoppers’ Confidence Act (ROSCA), enacted in 2010, requires online sellers to clearly disclose all material terms, get the consumer’s express informed consent before charging, and provide a simple way to stop recurring charges. Civil penalties can reach $53,088 per violation.12Federal Trade Commission. Restore Online Shoppers Confidence Act In October 2021, the FTC said it would step up enforcement against “dark patterns” that trick consumers into subscriptions, and it takes the position that cancellation must be at least as easy as sign-up.13Federal Trade Commission. FTC to Ramp Up Enforcement Against Illegal Dark Patterns
The FTC’s “Click-to-Cancel” rule, finalized in October 2024, would have required all subscription sellers to make cancellation as simple as sign-up and to stop charges immediately upon cancellation. The rule never took effect. On July 8, 2025, the U.S. Court of Appeals for the Eighth Circuit vacated it in Custom Communications, Inc. v. Federal Trade Commission, finding that the FTC had failed to issue a required preliminary regulatory analysis before adopting the rule.14U.S. Court of Appeals for the Eighth Circuit. Custom Communications Inc v. FTC, No. 24-3137 As of early 2026, the FTC has taken a preliminary step toward a new rulemaking on recurring subscriptions.15Federal Trade Commission. FTC Announces Final Click-to-Cancel Rule
State law may give you more. California’s amended Automatic Renewal Law, effective July 1, 2025, requires companies to let consumers who signed up online cancel online “at will and without engaging in any further steps” that obstruct or delay the process. It also requires explicit consent before charging, annual reminders of the subscription, and 7 to 30 days’ notice before any fee changes. Enforcement can come from the California Attorney General, the California Automatic Renewal Task Force, or private class action lawsuits.13Federal Trade Commission. FTC to Ramp Up Enforcement Against Illegal Dark Patterns Colorado and Delaware have enacted similar requirements, including mandatory online cancellation for online sign-ups and reminder notices before long-term renewals. If you’re in one of those states and Liner made cancellation harder than sign-up, cite the statute in your dispute or complaint.