A Let’s Diet Now charge on your credit card or bank statement is a billing descriptor tied to Let’s Diet Now, an online nutrition and diet consultancy operated by a Singapore-based registered dietitian. The charge usually reflects payment for a consultation, a diet plan, or a related service on the platform. If you don’t recognize it, you can contact the business directly to ask about a refund or cancellation, and if that doesn’t resolve it, dispute the charge with your card issuer or bank.
What Let’s Diet Now Is
Let’s Diet Now offers weight management programs, specialized diet plans, and disease management consultations for conditions such as diabetes, kidney disease, and epilepsy. The business is operated by Emmany Sam, also listed as Emmany D R on the site’s contact page, who is described as a registered dietitian with 14 years of clinical experience.1Let’s Diet Now. About Us The site lists a Singapore address and uses an Indian phone number and a Gmail address as its primary contact channels.2Let’s Diet Now. Contact Us
No formal business registration number is publicly displayed on the website. The site references memberships in the Indian Dietetic Association, the India Association for Parenteral and Enteral Nutrition, and the Singapore Dietetic Association, but those credentials are not independently verifiable from the site itself.
Why the Descriptor May Look Unfamiliar
Statement descriptors don’t always match the name you expect. Transaction lines are often limited to about 25 characters and may show a parent company, an abbreviation, or a payment processor rather than the specific service you purchased. A line reading “Let’s Diet Now” or a shortened variant could come from a one-time consultation, a diet plan, or a recurring subscription.
Before treating the charge as fraud, run through a short check:
- Search the exact descriptor online to see what merchant it maps to.
- Look through email around the date of the charge for a receipt or confirmation.
- Ask anyone else on the account whether they signed up for a diet service.
- Check the category your bank assigned to the transaction for a hint about the merchant type.
These steps resolve many unrecognized charges without a formal dispute.
Contacting Let’s Diet Now Directly
If you want to cancel a service or ask for a refund, the most direct route is the business itself. Let’s Diet Now lists its email as letsdietnow247@gmail.com and a WhatsApp number at +91 9742044422.2Let’s Diet Now. Contact Us Keep a written record of any request: the date, the method of contact, what you asked for, and any response. That paper trail matters if you later need to escalate to your bank.
Disputing the Charge on a Credit Card
If the charge is genuinely unauthorized, or the business won’t refund or respond, you can dispute it with your card issuer. Under the Fair Credit Billing Act, you send a written notice of a billing error to the issuer’s billing inquiry address. The notice has to reach the issuer within 60 days of the date the statement containing the charge was sent. Include your name, account number, the date and amount of the charge, and why you believe it’s an error, and send it by certified mail with return receipt.3Federal Trade Commission. Using Credit Cards and Disputing Charges
Once received, the issuer must acknowledge your dispute in writing within 30 days and resolve it within 90 days. You can withhold payment on the disputed amount during the investigation without being reported as delinquent. Federal law caps your liability for unauthorized credit card charges at $50, and many issuers apply a zero-liability policy.4FDIC. Are You a Victim of Unauthorized Charges?
Most issuers also let you open a dispute through their website or app. Capital One, for example, lets customers select a transaction and choose “Report a problem” from the transaction list.5Capital One. Problem Card Charges Even when you file online, the written follow-up preserves your full protections under the FCBA.
Disputing the Charge on a Debit Card
Debit card charges fall under the Electronic Fund Transfer Act, which sets different timelines and liability rules. If you report an unauthorized debit card charge within 60 days of receiving the statement and your card was not lost or stolen, your liability is generally $0. After that 60-day window, you could be on the hook for all unauthorized transfers that occurred past it. Banks typically have 10 business days to investigate and may issue a provisional credit if the review takes longer.6Consumer Financial Protection Bureau. How Do I Get My Money Back After an Unauthorized Transaction? Because debit charges pull money straight from your account, moving quickly matters more than it does with a credit card.
Reporting an Unauthorized Charge
Alongside the dispute with your bank, you can report an unauthorized charge to the Federal Trade Commission at ReportFraud.ftc.gov or to your state attorney general’s office.7Federal Trade Commission. How to Stop Subscriptions You Never Ordered If you think your card number was compromised and used without your knowledge, IdentityTheft.gov walks through securing your accounts and placing fraud alerts on your credit reports. Replacing the card, rather than only disputing the charge, is often the cleanest way to stop further attempts on the same number.