A LEMSQZY charge on your credit card statement is a payment processed by Lemon Squeezy, a platform that acts as the seller of record for thousands of merchants offering software, subscriptions, and other digital products online.1Lemon Squeezy. Merchant of Record The charge almost always traces back to a digital purchase or a recurring subscription you or someone with access to your card signed up for, and you can identify the exact seller, cancel a subscription, or request a refund through Lemon Squeezy’s order lookup.
What the Descriptor Looks Like
The line on your statement usually reads LEMSQZY* followed by a store name, such as “LEMSQZY* SIMPLE-HISTORY.”2Lemon Squeezy. Statement Descriptor Many banks cut the descriptor off after a certain length, so the store name may appear truncated, for example “LEMSQZY* SIMPLE-H.”3Simple History. Got a Charge From LEMSQZY Simple History Some issuers show the full name “Lemon Squeezy” or “Lemon Squeezy LLC” instead of the abbreviated prefix.4Lemon Squeezy. Why Did Lemon Squeezy Charge Me
Why a Company You Don’t Recognize Is Billing You
Lemon Squeezy is a merchant of record. When you buy something through a store that uses the platform, the sale legally happens between you and Lemon Squeezy rather than the individual seller, so Lemon Squeezy’s name is what your bank sees.1Lemon Squeezy. Merchant of Record The company processes payment, collects sales tax and VAT, and handles refunds and chargebacks on the seller’s behalf.5Lemon Squeezy. Merchant of Record
How to Find Out What You Bought
Go to app.lemonsqueezy.com/my-orders and enter the email address you would have used at checkout. The page shows what was purchased, when, and from which seller.4Lemon Squeezy. Why Did Lemon Squeezy Charge Me The store name after “LEMSQZY*” on your statement points to the specific merchant, so even a truncated descriptor is a useful clue.2Lemon Squeezy. Statement Descriptor
If the amount charged is higher than the product’s listed price, the difference is likely sales tax or VAT. Lemon Squeezy is required to collect these as the merchant of record, and by default the tax is added on top of the listed price. A $15 product with 20% VAT applied comes through as an $18 charge.6Lemon Squeezy. Sales Tax and VAT
Canceling a Recurring Subscription
Many LEMSQZY charges recur monthly or annually because they are subscriptions to software or a digital service. You can cancel from the same order lookup page at app.lemonsqueezy.com/my-orders.4Lemon Squeezy. Why Did Lemon Squeezy Charge Me After cancellation the subscription stays active through the end of the current billing period, then expires. Lemon Squeezy does not refund the unused portion of a billing cycle. The buyer’s terms also require that you cancel at least 48 hours before the period ends to stop the next renewal.7Lemon Squeezy. Buyer Terms
Getting a Refund
Refunds are handled primarily by the individual seller, and each merchant sets its own refund policy.8Lemon Squeezy. Refund Order4Lemon Squeezy. Why Did Lemon Squeezy Charge Me9Lemon Squeezy. Help10Lemon Squeezy. Refunds and Chargebacks7Lemon Squeezy. Buyer Terms
Disputing an Unauthorized Charge
If you believe the charge is unauthorized, you can file a chargeback with your bank or card issuer. Lemon Squeezy asks that you contact the company first before starting a dispute. The buyer’s terms state that if Lemon Squeezy determines a chargeback was filed against a legitimate charge without merit, it may block you from future purchases and impose a $100 liquidated damages fee.7Lemon Squeezy. Buyer Terms The company acknowledges that unfamiliar statement descriptors are a common reason buyers dispute charges, and it typically issues a full refund when a chargeback is filed.10Lemon Squeezy. Refunds and Chargebacks Checking the order lookup first will tell you whether the charge is legitimate before you go to your bank.