A Humble Bundle charge on your statement is almost always a payment to the digital game storefront Humble Bundle, and in most cases it is an automatic renewal of the company’s Humble Choice subscription. To confirm what it is and stop it from happening again, log into the Humble Bundle account tied to the card, open your billing history, and either cancel the subscription or request a refund through the support portal.
What the Charge Usually Is
Humble Choice is a monthly subscription that delivers a set of PC games on the first Tuesday of each month. As of mid-2025, the monthly plan is $14.99 and the annual plan works out to just under $13 per month.1Humble Bundle. Humble Choice Membership2The Verge. A Humble Price Increase3GamingOnLinux. Humble Choice Is Getting Another Price Increase If you subscribed at the old rate and didn’t notice the change, the charge may look higher than you remember.
Billing runs on a fixed schedule: the last Tuesday of every month, roughly seven days before the next month’s games unlock.4Humble Bundle Support. Humble Choice Automatic Billing and Content Release Dates Payments go through Stripe, PayPal, or Alipay; prepaid cards and Humble Wallet balances can’t be used for subscriptions.5Humble Bundle Support. Humble Choice Payment Information A one-off charge for an individual bundle or store purchase is also possible, but a recurring monthly line item almost always points to Humble Choice.
Confirm the Charge Belongs to You
Go to humblebundle.com and sign in with the email address most likely tied to the card. Open Account Settings and look at your billing history and active plan. If a Humble Choice membership is listed as active, the charge is yours. If nothing appears under that email, try other addresses you may have used, or check whether someone in your household has an account on the same card.
If no account matches the card at all, treat the charge as potentially unauthorized. Humble Bundle’s terms allow refunds within 60 days for confirmed fraud, and contacting your card issuer at the same time is reasonable in that specific situation.6Humble Bundle. Terms of Service
How to Stop Future Charges
In Account Settings, open “Manage Your Plan.” From there you can cancel the subscription outright or skip the upcoming month.7Humble Bundle Support. Humble Choice FAQ The deadline that matters is the last Tuesday of the month at 10:00 AM Pacific. Cancel or skip before that moment, or the next charge will process.8Humble Bundle Support. Humble Choice – How to Skip and Resume Your Membership
Skipping is not the same as canceling. It pauses billing for one month only, then resumes automatically. It also temporarily removes membership perks like the Humble Store discount, and any loyalty-based stacking discount resets to 10 percent when billing restarts.8Humble Bundle Support. Humble Choice – How to Skip and Resume Your Membership Canceling ends the subscription permanently and likewise resets any store discount.7Humble Bundle Support. Humble Choice FAQ
Don’t try to block the charge by deleting your saved payment methods. Humble Bundle warns that removing all payment methods triggers automatic cancellation of the membership and can complicate access to content you already own. Use the cancel or skip button instead.5Humble Bundle Support. Humble Choice Payment Information
How to Get a Refund for the Charge That Already Hit
Humble Bundle treats subscription payments as generally non-refundable, particularly once game keys have been revealed or the billing month has ended.9Humble Bundle Support. Can I Have a Refund for My Purchase There is meaningful room at the edges, though. If no keys have been revealed and you contact support quickly after the charge, the company may issue a refund at its discretion. For non-subscription purchases, refunds are reviewed case by case within 60 days of purchase; after that window, the company says processing a refund through payment platforms like PayPal is no longer possible on its end.6Humble Bundle. Terms of Service
Submit a ticket at support.humblebundle.com. Include the 13-character Humble Transaction ID (it begins with X, U, or A), the email on the purchase, and any relevant download-page URLs.9Humble Bundle Support. Can I Have a Refund for My Purchase Support is handled only through the ticket system; the listed contact email redirects users back to it.10Humble Bundle Support. Contact Us Expect a wait: as of mid-2026 the company’s stated average response time is 13 days.11Humble Bundle Support. Submit a Request
Filing a Chargeback: Read This First
You can dispute the charge with your bank or card issuer, but doing so has real consequences on the Humble side. When a chargeback is filed against a Humble Bundle transaction, the company cancels the associated order, revokes the download page, and invalidates any game keys tied to it, returning those keys to the publisher.12GamesIndustry.biz. Humble Bundle Clarifies Fraud Policies The terms also give Humble Bundle broad authority to suspend or permanently terminate an account for suspected fraud or violations, with forfeiture of any Humble Wallet balance and undownloaded products.13Humble Bundle. Terms of Service
Practically, a chargeback over one subscription payment can cost you access to an entire library of games you’ve bought over the years. Exhaust the company’s refund process first. A chargeback fits the situation when the charge is genuinely unauthorized, or when Humble Bundle has refused a refund you’re clearly entitled to under the law described below.
What Auto-Renewal Law Says You’re Entitled To
Company terms are not the last word on refunds. The federal Restore Online Shoppers’ Confidence Act (ROSCA) requires sellers of auto-renewing subscriptions to clearly disclose all material terms before charging, obtain express informed consent, and provide a simple way to stop recurring charges.14FTC. Federal Trade Commission Announces Final Click-to-Cancel Rule The FTC advises that if a company charges without consent and refuses a refund, filing a dispute with your card issuer is an appropriate remedy.15FTC. Getting Into and Out of Free Trials, Auto-Renewals, and Negative Option Subscriptions
California, where Humble Bundle is headquartered, has its own Automatic Renewal Law. As amended effective July 2025, it requires businesses to obtain express affirmative consent before charging, offer a cancellation method that matches how the customer signed up, and send renewal reminders at prescribed intervals. If enrollment happened online, the company must allow online cancellation at will, and steps that obstruct immediate cancellation are prohibited.16Office of the Attorney General, State of California. Attorney General Bonta Issues Consumer Alert on California’s Automatic Renewal Law If you were charged after a free trial converted without clear notice, or you can’t find a straightforward online cancellation path, those laws are the ones to reference when you write your support ticket, and if needed, when you file a complaint with your state attorney general or the FTC.