Your CPP tax slip is officially called the T4A(P), Statement of Canada Pension Plan Benefits, and the fastest way to get it is by signing in to My Service Canada Account and downloading a PDF.1Canada.ca. T4A(P) Statement of Canada Pension Plan Benefits The slip lists the retirement, survivor, disability, or death benefits paid to you during the previous calendar year, and you need it to file. For the 2025 tax year, most people must file by April 30, 2026.2Canada.ca. What You Need to Know for the 2026 Tax-Filing Season
Download It From My Service Canada Account
My Service Canada Account (MSCA) is where your slip appears first, usually well before any paper copy is mailed. You can sign in three ways: with an Interac Sign-In Partner using your regular online banking credentials, with a GCKey username and password, or with a provincial digital ID if you live in British Columbia or Alberta.3Canada.ca. My Service Canada Account (MSCA) The Interac route is the easiest for most people because it reuses a login you already have.
Once inside, open the tax slips section, choose the tax year, and click the T4A(P) entry. You’ll see a digital slip with the dollar amounts in each box, and you can download or print the PDF. The CRA accepts the electronic version the same way it accepts a paper original.
If You Don’t Have an MSCA Profile Yet
Registering requires a Personal Access Code (PAC) to confirm your identity. If you’ve already applied for CPP or OAS, one was mailed to you automatically.3Canada.ca. My Service Canada Account (MSCA) If you never received it or lost it, request a new one online and it will arrive by mail in five to ten business days.4Canada.ca. Verify Your Identity With a Personal Access Code The code goes to the address Service Canada has on file, so confirm that address is current before you ask for one.
Get It Through CRA My Account
Service Canada reports your CPP amounts directly to the Canada Revenue Agency, so the same figures show up in CRA My Account under “Tax information slips.”5Canada Revenue Agency. Tax Slips: Get a Copy of Your Slips If you already use CRA My Account for other tax business, this can be simpler than setting up MSCA.
Timing matters here. The CRA generally receives slips by the end of February, but they may not be loaded into your account until mid-March.6Canada.ca. Auto-fill My Return Checking in early February may just show a blank.
If you use certified tax software, Auto-fill My Return will pull your T4A(P) straight into your return along with any other slips the CRA has on file, and you confirm each amount before it’s used.6Canada.ca. Auto-fill My Return That’s the cleanest path if you want to avoid transcription mistakes.
Request a Paper Copy by Phone or in Person
Paper T4A(P) slips are mailed by the end of February each year.7Canada Revenue Agency. Tax Slips If yours hasn’t shown up by mid-March, call Service Canada’s CPP line at 1-800-277-9914, Monday through Friday.8Canada.ca. Contact Canada Pension Plan Have your Social Insurance Number ready. Once the agent verifies you, they can send a replacement slip to your address on file, which usually takes one to two weeks.
You can also walk into a Service Canada office with government-issued photo ID and get help retrieving the slip in person.9Canada.ca. Change Your Personal Information With Service Canada
Check Your Address First
A lot of missing slips trace back to an old address. If you’ve moved since you started collecting CPP, your paper T4A(P) is landing in someone else’s mailbox. Update your address by submitting an eServiceCanada form online and a representative will call you back within two business days, by phoning the CPP line, or by visiting an office with ID.9Canada.ca. Change Your Personal Information With Service Canada You currently cannot change your CPP address through MSCA, so don’t assume the online portal has it covered. Do the update well before February.
If the Slip Is Late, Missing, or Wrong
You still have to file on time, slip or no slip. The CRA lets you estimate your CPP income from bank statements or payment stubs showing the monthly deposits. Total those up and use the figure. Attach a note naming Service Canada as the issuer, describing the income as CPP benefits, and saying you’re waiting on the official slip.5Canada Revenue Agency. Tax Slips: Get a Copy of Your Slips Keep your backup documents in case the CRA asks. When the real slip arrives, compare the numbers, and file an adjustment if your estimate was off.
If the amount on the slip doesn’t match your records, call Service Canada at 1-800-277-9914 before you file.8Canada.ca. Contact Canada Pension Plan An agent can walk through your payment history and issue a corrected slip if there’s an error. It’s easier to fix upstream than to unwind a return you filed with wrong numbers.
Reading the Slip Without Double-Counting
Once you have the slip, the boxes need care. Box 20 is the taxable total, and it already includes the amounts shown in Boxes 14 through 19. Enter Box 20 on line 11400 of your return. Box 14 (retirement benefit), Box 16 (disability benefit), and Box 18 (death benefit) are already inside Box 20, so don’t add them again. Box 22 shows income tax already withheld from your payments; enter that on line 43700 so you get credit for it.1Canada.ca. T4A(P) Statement of Canada Pension Plan Benefits
The most common error is stacking Box 14 or Box 16 on top of Box 20. That overstates your income and inflates your tax bill until the CRA catches it.
If You Live Outside Canada
The process is different for non-residents. Canada generally withholds 25% tax on pension payments sent abroad, though a tax treaty with your country of residence may lower that rate, and you may receive an NR4 slip in place of or alongside the T4A(P).10Canada.ca. NR4 – Non-Resident Tax Withholding, Remitting, and Reporting11Canada.ca. Article XVIII – View Treaty12Internal Revenue Service. Foreign Tax Credit (Individual, Estate, or Trust) If you can sign in to MSCA or CRA My Account from abroad, use the online copy instead of waiting on international mail.