How to Fill Out and Submit the ICICI Bank Re-KYC Form

To complete the ICICI Bank Re-KYC form, download the Customer Information Updation Form from the bank’s Form Center, fill in your current identity and address details, attach self-attested copies of one Officially Valid Document, your PAN, and a recent photograph, then submit it through the iMobile Pay app, Net Banking, Video KYC, or a branch visit. Digital submissions are usually processed within four working days, and you receive an SMS and email confirmation once the update is complete.

Where to Download the Right Version

The form lives on the ICICI Bank website in the Form Center, under the “Others” section. Three versions exist: one for individual account holders, one for joint account holders, and one for non-individual customers such as businesses or trusts.¹ Pick the version that matches your account type. Joint accounts operated as “either or survivor,” “jointly,” or “anyone or survivor” use the joint form.² A blank copy is also available at any branch.

Documents to Keep Ready

Gather everything before you start. A missing item means a rejected submission or a second trip to the branch.

One Officially Valid Document: Aadhaar card, Voter ID, Driving Licence, valid Passport, MNREGA Job Card, or National Population Register Smart Card. Carry the original and submit a photocopy.³
A copy of your PAN card. If you don’t have a PAN, fill out and attach Form 60 instead, which is the declaration under the Income Tax Rules for people without a PAN who enter into specified financial transactions.⁴
A recent passport-sized photograph to affix to the form.⁵

If you are submitting an Aadhaar copy, mask the first eight digits so only the last four are visible, replacing the first eight with “xxxx-xxxx.” A masked version can be downloaded directly from the UIDAI website.⁶ ICICI Bank specifically requires this for Re-KYC submissions.³ Every photocopy must be self-attested. Sign each one to confirm it is genuine.²

Filling In the Form

The form asks for your account number, full legal name as it appears on your identification, date of birth, and current communication address. Fill every field. The bank cross-checks this information against government databases. If any personal detail has changed since you opened the account or last updated your KYC, such as a new address, a name change after marriage, or a different phone number, enter the updated value and attach the supporting document that proves the change.

Joint Accounts

Every account holder must sign. Use the Joint Application Form rather than the individual version, and provide a photograph and OVD copy for each holder. On Net Banking, the portal gives separate upload slots for the primary holder, joint holder 1, and joint holder 2.² Documents are required for every holder on the account, not only the primary.³

Businesses, trusts, and other non-individual entities use a separate version of the form and provide entity-level documents alongside signatory identification. If you are handling a Re-KYC for one of these, download the non-individual form from the Form Center rather than the individual version.

When You Can Skip the Documents

If none of your personal details have changed since your last KYC update, you don’t need to resubmit a full document set. The RBI allows banks to accept a self-declaration confirming that the identity and address information on file is still accurate.⁷ You can send this declaration through your registered email, registered mobile number, ATMs, Net Banking, the iMobile app, or by letter, without visiting a branch.⁸

The declaration asks you to confirm the name, address, PAN, Aadhaar, mobile number, and email already recorded with the bank. Even when fresh copies are waived, the bank may still verify your Aadhaar or PAN digitally against centralized databases.

How to Submit

Four channels are available for resident Indian customers. The outcome is the same on all of them.

iMobile Pay App

Open the app and go to “Me,” then “Update KYC.”³ Follow the prompts to upload scanned copies. Digital submissions generate an immediate acknowledgment.

Net Banking

Log in to ICICI Internet Banking and open Customer Service, then Service Requests, then Re-KYC Updation.² Upload the completed form and supporting documents as scanned files.

Branch Visit

Bring the completed form, the document copies, and the originals of every document you are submitting a copy of. The bank must sight the originals in person.² Many branches also offer e-KYC on a tablet using Aadhaar biometric authentication, which is often the fastest in-person route.³

Video KYC

Resident Indians can complete Re-KYC through a video call. The session needs Google Chrome, a stable internet connection, and location sharing enabled; VPNs must be off, since geo-tagging is an RBI requirement. Keep your original PAN card, a blank white sheet, and a blue or black pen ready for a live signature on camera. Sit in a well-lit space with a plain background.⁹ The session has a 15-minute limit, so have everything within reach before you start.¹⁰

NRI Submissions

Non-resident Indians follow the same process with a few added rules. For NRI accounts, a Passport is the only accepted identity proof. Aadhaar, Voter ID, and Driving Licence are not sufficient on their own.⁵

NRIs can submit through Net Banking, iMobile Pay, a branch in India or overseas, or by email with scanned copies. Physical documents mailed from abroad go to:

ICICI Bank Towers, NRICPC, 6th Floor, A-Wing, Autumn Estate, Opp. MHADA, Near Chandivali Studio, Andheri-East, Mumbai – 400 072, India.²

Document copies sent from outside India must be attested by an authorized official of an overseas branch of a scheduled commercial bank registered in India, a Notary Public abroad, a Court Magistrate, a Judge, or the Indian Embassy or Consulate General in your country of residence.¹¹ Use a tracked courier so you can confirm delivery.

How Long Processing Takes

ICICI Bank’s FAQ states that Re-KYC updates may be processed immediately or within four working days, depending on verification. Digital submissions tend to move faster than physical ones. You will receive both an SMS and an email at your registered contact once the update is applied.¹² If the bank spots a mismatch, an expired ID, or an illegible copy, expect a follow-up with instructions on what to fix.

If You Miss the Update

The bank sends advance notices and reminders. Ignore them long enough and the account can be frozen, cutting off withdrawals, transfers, and payments. To unfreeze, confirm the reason through customer support or your email and SMS notifications, then submit valid ID and address proof either online through Net Banking or iMobile under “Activate Inactive / Dormant Account” or in person at a branch.¹³

For low-risk individual customers, the RBI currently requires periodic KYC updates to be completed within one year of falling due, or by June 30, 2026, whichever is later. Transactions must be allowed to continue during that grace period.⁷ Once that date passes, the bank has grounds to restrict the account.

1
ICICI Bank. ICICI Bank Personal Banking Form Center
2
ICICI Bank. Update Your KYC Details
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ICICI Bank. ICICI Bank Re-KYC Online
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DBS Bank. Form No. 60 Income-Tax Rules, 1962
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ICICI Bank. NRI Re-KYC FAQs
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Unique Identification Authority of India. What is Masked Aadhaar?
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Reserve Bank of India. Know Your Customer (KYC) Direction, 2016
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Parliament of India. Rajya Sabha Unstarred Question No. 555 – Guidelines by RBI on KYC Details
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ICICI Bank. What is KYC: Full Form, Meaning, Types, Process
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ICICI Bank. Video KYC
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ICICI Bank. Documents Required to Open an NRI Savings Account
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ICICI Bank. ICICI Bank Re-KYC FAQs
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ICICI Bank. Frozen Accounts: Rules and Reasons Why Your Bank Account May Be Closed