The HealthEquity HSA transfer form authorizes a trustee-to-trustee transfer of your health savings account balance from another custodian into your HealthEquity HSA. Download the one-page form at healthequity.com/transfer-your-hsa, fill in your account details and your old custodian’s information, sign it, and submit it by uploading through your member portal, faxing it to 520-844-7090, or mailing it to HealthEquity’s Lexington, Kentucky processing address. Because the funds move directly between custodians and never pass through your hands, the transfer is not taxable and does not count against your annual HSA contribution limit.1Internal Revenue Service. Publication 969 – Health Savings Accounts and Other Tax-Favored Health Plans
What to Gather Before You Start
Have these ready before you open the form:
- Your HealthEquity member ID, found in your online portal dashboard or on correspondence from HealthEquity.
- Your Social Security Number, used to verify your identity on both sides of the transfer.
- The full legal name and mailing address of the institution that currently holds your HSA. Use the address their HSA department processes transfers from, which may not be a local branch.
- Your current HSA account number, exactly as it appears on statements.
- The transfer amount. Decide whether you want a full or partial transfer, and if partial, the dollar figure.
Check whether your current custodian charges a transfer or account-closing fee before you commit to a full transfer. These fees are common and typically range from $20 to $30, deducted from your outgoing balance. Some custodians also require a small minimum to keep the account open, so a “full transfer” request can leave a few dollars behind unless you specifically ask them to close the account alongside the transfer.
Why It’s a Transfer and Not a Rollover
The HealthEquity form initiates a trustee-to-trustee transfer, which is different from a rollover. In a rollover, the old custodian sends the money to you and you have 60 days to deposit it into the new HSA. Miss that window and the IRS treats the amount as a taxable distribution. You also get only one rollover per 12-month period.1Internal Revenue Service. Publication 969 – Health Savings Accounts and Other Tax-Favored Health Plans
A trustee-to-trustee transfer avoids both risks. The funds go straight from your old custodian to HealthEquity, so there is no 60-day deadline and no cap on how many transfers you can make in a year.1Internal Revenue Service. Publication 969 – Health Savings Accounts and Other Tax-Favored Health Plans Use this method to consolidate multiple old HSAs or to eliminate the risk of a missed deadline.
Filling Out the Form
The form is a single page. Start with the Account Holder Information section: your name, address, Social Security Number, date of birth, and HealthEquity member ID. Double-check the member ID against your portal. A transposed digit here routes the incoming funds to the wrong account or stalls processing entirely.
The Transferring Institution section captures the name, address, and account number of your current custodian. Use the custodian’s official HSA processing address rather than a retail branch address. If you are unsure which one to enter, call the custodian and ask for the address they use for outgoing trustee-to-trustee transfers.
Next, indicate whether the transfer covers the full balance or a partial amount. If partial, write the exact dollar figure. For a full transfer, the old custodian will liquidate any remaining cash balance and send the proceeds to HealthEquity. Any closing fee your old custodian charges will reduce the amount that arrives.
Sign and date the form at the bottom. Your signature authorizes HealthEquity to request the funds on your behalf.
If Your Old HSA Holds Investments
If your current HSA holds mutual funds, stocks, or other investments rather than just cash, the transfer adds a step. Many custodians will only transfer cash, which means you would need to sell your investments inside the old account before the transfer can go through.2Fidelity Investments. Transfer Your HSA Selling triggers no tax event because the gains stay inside the HSA’s tax-sheltered wrapper, but you will be out of the market during the weeks it takes for the cash to land in your new account and get reinvested.
Some custodians allow in-kind transfers, where the actual shares move without being sold. Whether this works depends on both the sending custodian’s policies and whether the receiving account supports the same fund families. Proprietary funds that belong exclusively to your old custodian cannot transfer in kind and must be liquidated.3HSA Bank. Transfer or Rollover HSA Funds Call both custodians before submitting the form to confirm whether an in-kind transfer is an option for your specific holdings.
How to Submit the Form
HealthEquity accepts the completed form through three channels:
- Member portal upload. Log in to your HealthEquity account, go to Support, then Health Savings Account, then “Fill out a Form” to reach the document uploader. This is the fastest route and gives you confirmation the document was received.4HealthEquity. Transfer Request Form
- Fax to 520-844-7090.5HealthEquity. Move It Double It
- Mail to HealthEquity, Attn: Client Services, PO Box 14374, Lexington, KY 40512.5HealthEquity. Move It Double It
If you mail a paper copy, use a trackable shipping method so you can verify delivery. Include every page. Submitting an incomplete packet can reset the processing clock.
Processing Time and Tracking
After HealthEquity receives the form, they contact your old custodian to request the funds. The old custodian reviews the request and issues either an electronic transfer or a check. HealthEquity states the entire process can take eight weeks or more, depending on how quickly the previous custodian responds.6HealthEquity. HSA – Contributions and Transfers Straightforward cash transfers often move faster, in the two-to-five-week range, but plan for the longer timeline.
Track progress through the account history or contributions tab in your HealthEquity portal. The funds show up as soon as HealthEquity receives them. If nothing appears after eight weeks, contact your old custodian first to confirm the transfer was processed on their end and ask for a reference or check number. Then follow up with HealthEquity’s client services if the old custodian confirms the funds were sent.
Tax Reporting
A trustee-to-trustee HSA transfer creates no taxable event and requires minimal paperwork on your end. Your old custodian should not issue a Form 1099-SA for the transferred amount, because the IRS instructs custodians not to report trustee-to-trustee transfers as distributions.7Internal Revenue Service. Instructions for Forms 1099-SA and 5498-SA (12/2026) You also do not report the transfer on Form 8889 when you file your tax return.8Internal Revenue Service. Instructions for Form 8889 (2025)
If your old custodian mistakenly issues a 1099-SA coding the transfer as a normal distribution, contact them and request a corrected form before filing your return. An incorrect 1099-SA left unaddressed can trigger IRS matching notices that take months to resolve.