How to Fill Out and Submit the DentaQuest Reimbursement Form

The DentaQuest Medicare dental reimbursement form is the one-page PDF you use to get paid back for dental services you covered out of pocket under a Medicare Advantage plan that uses DentaQuest as its dental benefits administrator. Download it from the DentaQuest website, fill in your member and provider details along with each procedure and amount paid, sign it, and mail or fax it with your itemized invoice and proof of payment to DentaQuest Claims, PO Box 2906, Milwaukee, WI 53201-2906, or fax 1-262-834-3589. The form exists mainly for situations where your dentist did not bill DentaQuest directly, which is most common with out-of-network providers.

What to Have in Front of You

The form itself is short. The paperwork that supports it is what slows people down, so pull these together first:

  • An itemized invoice from your dentist showing the date of service, invoice date, a description of each procedure (such as root canal, cleaning, or crown), the CDT procedure code, and the amount charged for each line.
  • Proof that you paid in full. A receipt or credit card statement works. DentaQuest reimburses money already spent, so an unpaid balance will not move forward.
  • Your insurance card, so you can copy your Member ID and policy number exactly. A single transposed digit routes the claim nowhere.
  • The dentist’s name, office name, full address, phone, and fax. The form has an optional field for the provider’s NPI or TIN, which the office can give you if you ask.

If your dentist’s statement doesn’t list the five-character CDT codes (each starts with “D”), call the office and ask for a version that does. The form has a dedicated procedure code column.

Filling Out the Form

The form has four sections, and none are complicated once your documents are at hand.

Member Details

The top asks for your first name, middle initial, last name, and date of birth. Below that, enter the name of your insurer, which is your Medicare Advantage plan, not “DentaQuest.” Copy your Member ID and policy number from your card. The contact block asks for your mailing address, phone, and an optional email. DentaQuest mails the reimbursement check and the Explanation of Benefits to the address you enter, so double-check it before signing.

Provider Information

Enter the dentist’s name, office name, full street address, phone, and fax. The NPI or TIN field is marked optional. Including the National Provider Identifier (a unique 10-digit number) can speed processing because DentaQuest can verify the provider without calling, but leaving it blank will not get the claim rejected.

Invoice Information

This is the heart of the form. Each row is one service. For every procedure, enter the date of service, the invoice date, a plain-language description (the form lists examples like Root Canal, Cleaning, Restoration, Dentures), the CDT code, and the amount you paid. If several procedures happened in one visit, use a separate row for each. The total at the bottom should match the sum of the rows and match your receipt.

Signature

Sign and date the bottom. Your signature attests that the information is true and accurate, that you received the services, and that you paid the listed amount. The attestation also warns that purposely misleading or fraudulent information can bring civil penalties for false healthcare claims. DentaQuest reserves the right to request additional documentation to verify any claim.

Where to Send It

Attach the itemized invoice and proof of payment to the completed form, then submit by mail or fax:

  • Mail: DentaQuest Claims, PO Box 2906, Milwaukee, WI 53201-2906
  • Fax: 1-262-834-3589

Faxing gives you an immediate transmission confirmation worth keeping as proof of submission. If you mail, use a delivery-confirmation method so you have a record of when it arrived. Keep copies of everything, including the form, the invoice, and the receipt. You will need them if the claim is denied and you appeal.

The reimbursement form itself does not reference an online upload option. Some Medicare Advantage plan portals accept digital claim submission; if yours does, you would scan all documents into a single PDF and upload through the claims section. Check your plan’s member site or call member services to confirm.

How Long You Have to File

Medicare claims must be filed no later than one full calendar year after the date of service. A procedure on March 15, 2026 has to reach DentaQuest no later than December 31, 2027. Waiting until the final month is risky, because an incomplete claim can be bounced back with no time left to fix and resubmit. Submitting within 30 days of the appointment, while the paperwork is fresh, is a safer habit.

What Happens After You Submit

DentaQuest reviews the claim against your plan’s benefit terms as described in your Evidence of Coverage. The review confirms the service is covered, that it falls within any frequency limits (many plans cap cleanings at two per year), and that the documentation is complete.

When a decision is made, DentaQuest mails you an Explanation of Benefits. The EOB breaks down the amount the plan covers, any deductible or copayment, and the final reimbursement. If you saw an out-of-network dentist, expect reimbursement based on DentaQuest’s allowable charge for the procedure rather than the full amount billed. DentaQuest pays the same percentage of allowable charges whether a provider is in-network or out-of-network, but out-of-network dentists can charge more than the allowable amount, and you are responsible for the difference.

If the reimbursement is less than you expected, the EOB will say why. Common reasons: the annual benefit maximum has been reached, the procedure is not covered under your plan tier, or the dentist’s fee exceeded the allowable amount.

If the Claim Is Denied

The EOB will include a reason code. Common denials include services not covered under the plan, exceeded frequency limits, incomplete documentation, or an exhausted annual benefit cap. Read the reason before deciding whether to appeal. Some denials are correct; others are clerical and easy to fix.

You have 65 calendar days from the date on the denial notice to file an appeal. You can start by calling DentaQuest member services or by mailing a written, signed appeal to PO Box 2906, attention Appeals Department. Include a copy of the denial notice, any documentation the original claim was missing, and a clear explanation of why the service should be covered.

If someone else will handle the appeal for you, such as a family member or the dentist, complete CMS Form 1696 (Appointment of Representative). It authorizes the representative to make requests, present evidence, and receive all communications about your claim. The appointment lasts one year from the date both parties sign it, or through resolution of the specific appeal, whichever comes first. A provider acting as your representative cannot charge you a fee for it.

If You Have a Second Dental Plan

If you carry another dental policy alongside your Medicare Advantage plan, figure out which is primary before filing. The primary plan pays first. Once it processes the claim and issues its EOB, submit a copy of that EOB along with your claim form to the secondary plan. Do not file with both at once, and do not accept a write-off from one before the other has paid. List the full amount you were charged on each claim, because credits from the primary plan should not reduce what you submit to the secondary payer.

Dentists Who Have Opted Out of Medicare

Some dentists formally opt out of the Medicare program. A rule change effective January 1, 2022 carved out supplemental dental benefits from that restriction, so a dentist who has opted out of Medicare can still be paid by a Medicare Advantage plan for supplemental dental services, and you can still seek reimbursement for those services using this form. The carve-out applies only to dental benefits provided through your Part C plan. For any service that would fall under Medicare Part B, such as medically necessary oral surgery tied to a covered medical condition, an opted-out dentist cannot bill Medicare, and neither can you.