How to Fill Out and Submit a Chase Bank Authorization Form: POA, Loans, and ID

There isn’t one Chase bank authorization form. What you sign, where you send it, and whether you need to visit a branch depend on the account you’re giving someone access to: a personal checking or savings account, a J.P. Morgan Securities brokerage account, a mortgage or auto loan, or a business account. Each path has its own paperwork and its own submission method, so the first step is matching your situation to the right process.

Which Path Fits Your Situation

Four common scenarios cover almost everyone looking to authorize a representative on a Chase account:

Adding a power of attorney agent to a personal checking, savings, or CD account — handled in person at a branch, using either an existing POA document or Chase’s own POA form.¹
Adding a POA agent to a J.P. Morgan Securities brokerage account — a separate Certification of Agent form, submitted by secure message or mail.²
Letting a third party speak with Chase about your mortgage or auto loan — a paper authorization form returned by mail.³
Giving an employee access to a business account — no paper form; the administrator manages users online through Access & Security Manager.⁴

Chase’s deposit-account POA paperwork isn’t accepted for brokerage accounts, and the business platform doesn’t apply to personal accounts. If you’re in more than one situation, you’ll complete more than one form.

Power of Attorney on a Personal Deposit Account

To add a POA agent to a Chase checking, savings, or CD account, either you (the principal) or your agent needs to bring the power of attorney document to a Chase branch. A banker reviews it to confirm the agent has the right authority, and once approved, adds the agent to the account. The agent can then help manage the account, but doesn’t own the money in it.¹

If you don’t already have a POA drafted, Chase offers its own form built specifically for Chase deposit accounts. You fill it out at the branch. If you have an existing POA prepared by an attorney, bring the original — Chase reviews it against its internal requirements before granting access.

There is no online option for this. The branch visit is required.

Power of Attorney on a Brokerage Account

Brokerage accounts go through J.P. Morgan Securities, not the bank side, and they use a different form: the Certification of Agent Regarding Power of Attorney. You submit it along with a copy of the durable power of attorney agreement itself.²

For the POA to be accepted, it must be:

Signed and dated by the principal
Durable, meaning it remains effective if the principal becomes incapacitated
Written to grant the agent full authority over investment accounts and transactions
Structured so that any co-agents can act independently
Executed in line with state-specific requirements such as notarization or witness signatures

Have the agent’s Social Security number or Taxpayer Identification Number, date of birth, phone number, and residential address ready. The form asks for all of them.

Submit the completed packet through the secure message feature at chase.com/brokerageforms, or mail it to J.P. Morgan Securities LLC, Attn: Retirement – WM, Mail Code: IL1-0291, 10 S. Dearborn St., Chicago, IL 60603.²

Mortgage and Auto Loan Authorization

Chase’s lending divisions handle third-party authorization on paper. The mortgage authorization form can be mailed to Chase, Mail Code OH4-7302, P.O. Box 24696, Columbus, OH 43224-0696 by regular mail, or sent by overnight delivery to Chase, Attn: Third Party Authorization Research, 710 South Ash Street, Suite 200, Glendale, CO 80246-1989.³

This type of authorization lets the person you name receive account information and speak with Chase on your behalf about the loan. It is narrower than a power of attorney.

Business Account User Access

Business account holders don’t fill out a paper form at all. Chase’s Access & Security Manager is a built-in online tool that lets a system administrator add authorized users and control what each person can do. To add someone, the administrator selects “Add authorized user” from the Access & Security menu and enters the person’s name, email, and phone number.⁴

For each account, the administrator picks one of three access levels:

See activity only: the user can view balances and transaction history but cannot initiate or approve transactions.
Transact only: the user can submit transactions for approval but cannot see balances or history.
See activity and transact: full visibility plus the ability to submit transactions.

Beyond those levels, the administrator can set permissions service by service for ACH payments, wire transfers, account transfers, stop payments, and fraud protection, along with daily dollar limits. Dual approval can be required so no single user can push a transaction through alone.⁵

New users receive an email with sign-in instructions, including a temporary password and token setup details. There is no paper form to send in.

If authorized signers can’t attend the initial account opening in person, they can be pre-authorized during setup but must visit a branch with valid ID within 30 days to finish the process.⁶

Identification to Bring

Any path that involves a branch visit requires original identification for everyone being added to the account. Chase asks for a primary and a secondary form of ID. Photocopies and screenshots are not accepted.⁷

For U.S. citizens, acceptable primary IDs include:

U.S. driver’s license with photo
U.S. passport with photo
State-issued ID with photo
U.S. military or veteran’s ID with photo
Tribal or Bureau of Indian Affairs ID with photo

Secondary ID can be any other federal or state-issued identification. Permanent residents can also use a Green Card or U.S. Employment Authorization Card as primary ID. Non-permanent residents who are not U.S. citizens can use a foreign passport, a Matrícula Consular Card, or a U.S. Employment Authorization Card as primary ID.⁷

Bring the account number for every account the authorization will cover, and for POA setups, bring the original power of attorney document.

Changing or Revoking Access Later

How you remove someone depends on how you added them.

For a POA on a deposit account, contact your branch or Chase customer service to have the agent removed, and give written notice of the revocation. A verbal request alone is unlikely to be enough, since the authorization was created through a formal document.

For a brokerage account, revocation is not effective until J.P. Morgan actually receives written notice at J.P. Morgan Securities LLC, Attn: Account Processing, Mail Code: IL1-0291, 10 S. Dearborn St., Chicago, IL 60603. Until that notice arrives, the agent can keep acting on the account.²

For a business account, the system administrator removes or modifies a user’s access at any time through Access & Security Manager. If Chase Dual Control is enabled, another administrator has to approve the change within three days.⁴

1
Chase. Power of Attorney accounts
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J.P. Morgan Securities. Certification of Agent Regarding Power of Attorney
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Chase. Authorization to Furnish and Release Information
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Chase. Access and Security Manager Go-To Guide
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Chase. Access and Security Manager
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Chase. Business Bank Account Information
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Chase. Acceptable Forms of Identification