How to Complete the VSP Rebate Form: Online, Mail, and Deadlines

To complete a VSP rebate form, start at the VSP Reward Center at vsprebates.com with the offer code from your promotion (formatted XX-XXXXX), your purchase date, and an itemized receipt showing what you paid out of pocket.¹ You can submit online or download a printable version to mail. Approved rebates arrive as a prepaid card within eight weeks or as a virtual reward emailed within 48 hours, depending on the promotion.

What to Have In Front of You Before You Start

The form asks for specific details that need to match your paperwork exactly. Pull these together first:

The offer code for your specific promotion, in the format XX-XXXXX.
The exact purchase date of your eyewear or contact lenses (not your exam date, unless the promotion says otherwise).
Your itemized receipt from the VSP provider, showing the brand, product, and amount paid. A credit card statement will not work.
Your Explanation of Benefits from VSP, if insurance covered part of the purchase.
The name and address of the eye doctor’s office where you bought the eyewear.
Your VSP member ID from your insurance card or member portal.

The out-of-pocket amount you enter on the form has to match the receipt. If the numbers don’t line up, the rebate center flags the claim and may reject it.

Where to Find the Offer Code

Every rebate submission requires an offer code that ties your claim to a specific promotion, and the online portal will not let you proceed without one.¹ Look in three places:

A promotional flyer or printed card from your eye doctor’s office, usually handed out at the time of purchase.
The VSP Exclusive Member Extras page, which lists current promotions and the offer code for each one, including rebates on brands like Alcon contact lenses and Bausch + Lomb lenses.²
Your itemized receipt from the provider, where some codes are printed directly.

If you can’t find it, call VSP Member Services at 1-800-877-7195, Monday through Saturday, 6 a.m. to 5 p.m. Pacific Time.³

How to Submit Online

The fastest route is vsprebates.com, which is a separate portal from your regular VSP member login.

Enter your offer code and purchase date on the homepage and click Continue.¹
Fill in your personal information, the provider’s details, and the product information from your receipt.
Upload a clear scan or photo of your itemized receipt and, if requested, your Explanation of Benefits.
Review the entries and submit. The system confirms receipt of your claim.

Wait about 24 hours after submitting before you check status; the system needs that window to update.¹ After that, use the “Check Status” tool on the same site.

How to Submit by Mail

Download and print the rebate form for your promotion from vsprebates.com or the VSP offers page. Fill in every field legibly. Include copies (never the originals) of your itemized receipt and Explanation of Benefits.

Use the mailing address printed on your specific rebate form, since it varies by promotion.¹ Keep photocopies of everything you send. Mailed submissions take longer than online ones because someone has to key the information in by hand, so leave extra time if the deadline is close.

Deadlines and What Qualifies

VSP rebates are not blanket discounts. Each promotion targets specific products from specific manufacturers, and the qualifying brands rotate. Recent promotions have covered Alcon contact lenses, Bausch + Lomb lenses, and frames from Marchon and Altair Eyewear.²⁴ Lens upgrade rebates often apply to enhanced progressive or digital lenses rather than basic single-vision lenses.

Two dates matter. The purchase date has to fall inside the promotion’s eligibility window, which usually runs a few months. And the claim itself generally has to be submitted within 60 days of purchase, though the exact deadline varies by promotion, so check the terms printed on your offer.⁵

What You Get and When

Approved rebates arrive one of two ways. A prepaid card is mailed to your address within eight weeks, or a virtual reward is emailed within 48 hours, depending on the promotion.¹ Prepaid cards work like standard debit cards and are not restricted to eyewear.

Watch the expiration. Prepaid rebate cards are valid for up to six months, and any unused balance is forfeited at midnight Eastern Time on the last day of the month shown as the expiration date.⁶ Set a reminder when it arrives.

Why Rebates Get Denied

Most rejections come from a short list of avoidable mistakes:

An offer code that’s wrong or doesn’t match the product purchased.
A purchase date outside the promotional window, even by a day.
A submission filed after the post-purchase deadline. The rebate center does not waive this.
An out-of-pocket amount on the form that doesn’t match the receipt, whether from rounding or from ignoring an insurance adjustment.
Missing or illegible documentation, including blurry receipt photos, a credit card statement in place of an itemized receipt, or a missing EOB.
A brand of frames or lenses that isn’t part of that specific promotion, even if a VSP provider carries it.

If your claim is denied, the status tracker at vsprebates.com should show the reason. To dispute it, call VSP Member Services at 1-800-877-7195 during business hours.³ Have your offer code, receipt, and the original submission’s confirmation number ready.

If You Paid With an FSA or HSA

Flexible Spending Accounts and Health Savings Accounts reimburse actual medical costs, and a rebate reduces what you actually paid. If you spent $300 on progressive lenses and later received a $50 rebate, your true out-of-pocket cost was $250, and that lower figure is what your FSA or HSA should reimburse.

The cleanest approach is to wait for the rebate before requesting reimbursement, so you claim the correct net amount from the start. If you’ve already been reimbursed for the full purchase price, you may need to return the rebate amount to the account. Keep the receipt, EOB, and rebate confirmation together in case the account is ever audited.

If You Have a Second Vision Plan

When you’re covered by two vision plans, VSP coordinates benefits: the plan that covers you as an employee is primary, and the one that covers you as a dependent is secondary.⁷ The primary benefit is applied first, and the secondary plan may then contribute against what’s left, though it does not guarantee full coverage of the remaining balance.

For the rebate form, wait until both plans finish processing. The number that goes on the form is what you personally paid after all coverage has been applied. Filing before the secondary claim closes is a common way to end up with mismatched figures and a denial.

1
VSP Rewards Center. VSP Reward Center
2
VSP Vision Care. VSP Exclusive Member Extras – Bonus and Special Offers
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VSP Vision Care. Contact Us
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VSP Provider Hub. Marchon Altair Frame Rebate
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VSP Vision Care. CooperVision Rebate Details
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VSP Vision Care. Exclusive Rebate for VSP Members
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State of Rhode Island Employee Benefits. Coordination of Benefits Overview