To cancel a Yuri Korean Beauty subscription, send an email to support@officialyuri.com with your order number and a clear request to stop future charges, and send it before your next renewal date. There is no cancel button in your account. The entire process runs through that one email address, and timing is what determines whether you’re billed again.
The Email to Send
Address your message to support@officialyuri.com. The company’s refund policy names this address and states you must include your order number when requesting cancellation.
Keep it short. Something like: “I’d like to cancel my subscription. My order number is [number]. Please confirm cancellation and stop all future charges.” Your order number is in the confirmation email from your original purchase and in any later shipping notifications. Nothing else is required by the stated policy: no subscription ID, no account password, no payment details.
Cancel Before Your Renewal Date
Yuri Korean Beauty’s policy has one hard rule: cancellation must be requested before the renewal date. Once an order processes on the renewal date, the company states it cannot be canceled. There is no grace period and no exceptions written into the policy.
If you don’t have your renewal date handy, check the original order confirmation or a past shipping email. Monthly subscriptions typically renew on the same calendar date as the original purchase. Don’t wait until that day to email. Send your request several days ahead so support has time to process and confirm it before the billing system runs.
What Happens If You Miss the Deadline
Email after your renewal date and the current shipment still goes out as scheduled. The company will cancel future orders going forward, so you won’t be charged again after that final box, but the box on the way is not stopped.
There’s also no refund for that last shipment. Yuri Korean Beauty’s return policy for subscription products states that once a product has shipped, all sales are final and refunds are not issued. A late cancellation means you keep the product and the charge.
Confirming the Cancellation Worked
Watch for a reply from support confirming your subscription has been stopped. If nothing arrives within a few business days, send a follow-up that references the date and content of your first email.
Even with a confirmation in hand, check your bank or card statement around your next expected renewal date. The reply is useful evidence, but the real proof is that no new charge posts.
Stopping the Charge Through PayPal or Your Bank
If support goes silent or you see a charge after canceling, you can cut off the payment on your side. Federal law under the Electronic Fund Transfer Act lets you stop a preauthorized electronic transfer by notifying your bank at least three business days before the scheduled transfer date, regardless of what the merchant’s policy says. Your bank must honor that instruction. If you call it in, the bank may ask for written confirmation within 14 days.
If you paid through PayPal, you can revoke the merchant’s access to your account:
- On the PayPal website, open Settings, click Payments, select Subscriptions and saved businesses (or Automatic Payments), find the Yuri Korean Beauty listing, and cancel the automatic payment.
- In the PayPal app, tap the Menu icon, tap Subscriptions or Linked Businesses, select the merchant, tap Account or Manage, choose Stop Paying with PayPal, and confirm by tapping Unlink.
Do this as a backup, not a substitute. Email the merchant first so there’s a written record you requested cancellation, then use PayPal or your bank as a safety net.
Disputing a Charge After You’ve Canceled
If Yuri Korean Beauty charges you after you’ve already canceled and received confirmation, dispute the charge with your card issuer. This is a chargeback. Visa has a specific reason code (13.2) for canceled recurring transactions where the merchant kept billing.
Keep three things to support the claim: your original cancellation email, any confirmation reply from the company, and the statement line showing the disputed charge. The cancellation email is the strongest piece because it proves you notified the merchant before the charge posted. Card networks treat written cancellation records as solid evidence.
Contact your card issuer as soon as you spot the charge. Chargeback windows vary by network and are limited; waiting too long can forfeit the right to dispute.