To cancel a Vitadrive subscription, log in to your account at tryvitadrive.com and use the subscription management area, or email support@tryvitadrive.com. If you signed up through the Apple App Store or Google Play, you have to cancel inside that platform instead. Whichever route applies, your cancellation must go through at least 24 hours before your next billing date, or you will be charged for another cycle.1VitaDrive. Terms of Service and Sale
Cancel Through the Account Portal
Log in at tryvitadrive.com using the email address tied to your subscription, open the subscription management area, and select the cancel option. Vitadrive’s terms of service state that you can cancel “through your account portal or by following the instructions provided in your confirmation email.”1VitaDrive. Terms of Service and Sale The confirmation email from your original order should contain a link or instructions for reaching the cancellation page.
Take a screenshot of the confirmation screen once the cancellation goes through. If a billing dispute comes up weeks later, a timestamped screenshot is far stronger evidence than a memory of clicking cancel.
Cancel by Email
If you can’t get into the portal, email support@tryvitadrive.com.2VitaDrive. Contact Vitadrive does not appear to offer phone support, so email is the main alternative. Use a clear subject line such as “Cancel Subscription – [Your Name]” and include your account email and order number so the team can find your subscription quickly.
Save the sent message and any reply. If nothing comes back within a few business days, send a follow-up and keep that copy as well. A documented trail of unanswered cancellation requests will help if you later dispute a charge with your bank or card issuer.
Cancel Through the App Store or Google Play
If you subscribed through Apple or Google, canceling on the Vitadrive website will not stop the charges. Those platforms handle billing on their own, and the cancellation has to happen inside the platform.
iPhone or iPad
Open Settings, tap your name at the top, then tap Subscriptions.3Apple Support. If You Want to Cancel a Subscription From Apple Find Vitadrive in the list, select it, and tap Cancel Subscription. A final confirmation prompt appears before the cancellation is applied.
Android
Open the Google Play Store, go to the subscriptions section, select Vitadrive, and tap Cancel Subscription.4Google Play Help. Cancel, Pause, or Change a Subscription on Google Play Follow the remaining prompts. Deleting the Vitadrive app without canceling in Google Play does nothing to stop the charges.
Timing, Shipments, and Refunds
Vitadrive subscriptions renew automatically on the same calendar date each cycle. To avoid the next charge, your cancellation has to be received at least 24 hours before that renewal date.1VitaDrive. Terms of Service and Sale Miss that window and the cancellation applies to the following cycle, with one more charge in between.
After you cancel, you generally still receive any shipment you have already been charged for and can use the product through the end of that paid period. Vitadrive’s refund policy covers physical product returns within 30 calendar days of confirmed delivery, but products from subscription free trials are specifically listed as non-returnable.5VitaDrive. Refund Policy Do not count on getting money back for a cycle that has already billed. Cancel early rather than at the last minute.
If You Are Charged After Canceling
Start with Vitadrive support. Send your cancellation confirmation and ask for the charge to be reversed. Most disputes at this stage come down to timing, where the cancellation processed just after the billing cycle triggered.
If the company will not resolve it, you have two federal escalation paths. For debit card or bank account charges, the Electronic Fund Transfer Act lets you stop a preauthorized payment by contacting your financial institution at least three business days before the next scheduled transfer.6Office of the Law Revision Counsel. 15 U.S. Code 1693e – Preauthorized Transfers Your bank may charge a stop-payment fee, typically $15 to $35, and may ask you to confirm the request in writing within 14 days.
For credit card charges, the Fair Credit Billing Act gives you 60 days from the date the statement was sent to dispute a billing error in writing with your card issuer.7Office of the Law Revision Counsel. 15 U.S. Code 1666 – Correction of Billing Errors Your dispute notice should identify the account, explain why the charge is an error, and attach documentation of the cancellation. The issuer must acknowledge the dispute within 30 days and resolve it within two billing cycles.
If neither the company nor your bank fixes the problem, file a complaint with the Consumer Financial Protection Bureau at consumerfinance.gov/complaint. Companies generally respond within 15 days of a CFPB complaint.8Consumer Financial Protection Bureau. Submit a Complaint Have your cancellation records, billing statements, and correspondence with the company on hand before filing.
Federal Rules That Apply
The Restore Online Shoppers’ Confidence Act (ROSCA) makes it illegal for any online seller using a negative option feature, including recurring subscriptions, to charge you unless the seller clearly discloses all material terms before collecting billing information, obtains your express informed consent, and provides simple mechanisms to stop recurring charges.9Office of the Law Revision Counsel. 15 U.S. Code 8403 – Negative Option Marketing on the Internet Burying cancellation behind unnecessary steps is a potential ROSCA violation the FTC can enforce.
You may have seen references to the FTC’s “click-to-cancel” rule, which was designed to require that canceling be as easy as signing up. The Eighth Circuit Court of Appeals vacated that rule in July 2025 on procedural grounds, so it is not currently in effect. As of 2026, the FTC has started a new rulemaking process to revive a version of it. In the meantime, ROSCA’s simple-mechanism requirement and the FTC’s general authority under Section 5 of the FTC Act are the federal backstop. Many states also have their own automatic renewal laws, and your state attorney general’s office may be another resource if a company refuses to let you cancel.