To cancel a Nursing CE Central subscription, use the method that matches how you originally signed up. If you purchased directly on nursingcecentral.com, you can turn off auto-renewal through the subscription management page or email support. If you subscribed through the Apple App Store or Google Play, you have to cancel through that platform, because Nursing CE Central cannot stop charges that a third party is billing on its behalf. The process takes a few minutes once you know which path applies.
Figure Out How You’re Being Billed
Look at a recent credit card or bank statement. If the charge comes from Nursing CE Central, you signed up on the website. If it comes from Apple or Google, you subscribed through an app store, and that is where the cancellation has to happen.
While you’re at it, find your renewal date. Log in with the email and password you used at registration.1Nursing CE Central. Where Do I Login Your account profile or membership settings will show when the next charge is scheduled. Canceling well before that date avoids being locked in for another year.
Canceling If You Signed Up on the Website
Nursing CE Central provides a direct link for managing your subscription at nursingcecentral.com/manage-subscription/. This page lets you turn off auto-renewal yourself without contacting anyone.2Nursing CE Central. I’m Having Trouble Completing My Purchase
If you’d rather have the cancellation handled by a person, contact support:
- Email: Support@nursingcecentral.com
- Live chat through the website
- Contact form on the Help Center page
The support team responds within one business day.3Nursing CE Central. Contact Us There is no customer service phone number, so skip searching for one. Email and the contact form also leave you with a written record, which matters if a charge shows up later and you need to prove when you canceled.
Canceling Through Apple or Google Play
Deleting the Nursing CE Central app from your phone does not cancel the subscription. The recurring charge keeps running until you turn it off inside your app store account.
On an iPhone or iPad
Open Settings, tap your name at the top, then tap Subscriptions. Find Nursing CE Central in the list, tap it, and tap Cancel Subscription. If you see an expiration message in red text instead of a cancel button, the subscription is already canceled.4Apple Support. If You Want to Cancel a Subscription From Apple
On an Android Phone
Open the Google Play app, go to your subscriptions, select Nursing CE Central, and tap Cancel Subscription. Follow the prompts to confirm. You can also get there through your device Settings by tapping Google, then Manage Your Google Account, then Payments and Subscriptions.5Google Play Help. Cancel, Pause, or Change a Subscription on Google Play
After canceling in either store, you keep access through the end of the period you’ve already paid for.
Can You Get a Refund
Nursing CE Central offers a 30-day money-back guarantee, but only if you have not completed any courses or received any certificates. Meet that condition and the company refunds 100% of your purchase, with refunds processed within five business days.6Nursing CE Central. FAQS
If you’ve already finished courses and earned certificates, you are not eligible. A nurse who signs up, knocks out the CE hours needed for a license renewal in the first week, and then cancels will stop future charges but will not get the current year’s payment back.
What Happens After You Cancel
You should receive a confirmation email. Save it. That email is your proof if a charge turns up on a later statement. Log back into your account and check that the membership shows a canceled or expiring status.
Completed CE certificates stay accessible through the My Certificates tab on the website even after your subscription ends.7Nursing CE Central. I Can’t Locate My Certificate Even so, download PDF copies of every certificate before you cancel. If the company’s policies change or you lose access to the email address on the account, local copies on your computer or in cloud storage keep you covered.
Courses you haven’t finished remain available only until the end of the billing period you already paid for. After that, incomplete courses are gone. If you’re partway through one, finish it before the subscription lapses or you’ll need to re-enroll later.
Protect Your CE Records Before You Cancel
If your state partners with CE Broker, Nursing CE Central reports completions directly to that system.8Nursing CE Central. My Courses Haven’t Reported to CE Broker Log into CE Broker on your own and confirm every course you’ve completed is there. If something is missing, email support to fix the reporting gap while your account is still active. Chasing a missing credit after cancellation is slower.
In states that don’t use CE Broker, hold onto your certificates yourself. Keep them for at least two renewal cycles, because state boards can audit a prior renewal period and you may need proof from a subscription you walked away from two years earlier.
If You Get Charged After Canceling
Start with Nursing CE Central support. Most billing errors clear up with a short email that includes your cancellation confirmation and the date it was processed.
If that doesn’t resolve it, your credit card company or bank can initiate a chargeback for an unauthorized recurring charge. Send them the cancellation confirmation as documentation. The FTC’s Click-to-Cancel rule, finalized in late 2024, requires subscription businesses to make canceling as easy as signing up and to stop charges once the term ends.9Federal Trade Commission. Federal Trade Commission Announces Final Click-to-Cancel Rule A company that keeps billing after a confirmed cancellation is running afoul of the rule, and you can file a complaint with the FTC.
Hold onto everything: the original cancellation confirmation, any follow-up emails, and screenshots of your account showing the subscription as canceled. That paper trail is what makes disputes move quickly.