To cancel Homebody rent reporting, go to homebody.rentplus.com/cancel-link, enter the email on your account, and click the cancellation link Homebody sends back. If that doesn’t work, email rentreporting@homebody.com or call 877-577-0850. Keep written confirmation either way, because the cancellation itself is the easy part; making sure the charges actually stop is where people run into trouble.
Use the Online Cancellation Page First
Homebody runs a dedicated cancellation page at homebody.rentplus.com/cancel-link. Enter the email address you used to sign up, and the system emails you a link that processes the cancellation when you click it.1Homebody. Cancel Link – Rent Reporting – RentPlus
Lost access to that email? The same page has a contact form at homebody.rentplus.com/cancel-link/contact. Give the support team your name, rental address, and whatever account details you still have so they can find you manually.1Homebody. Cancel Link – Rent Reporting – RentPlus
Cancel by Email or Phone
If the cancellation page gives you trouble, email rentreporting@homebody.com. Include your full name, the email on the account, and your rental property address, and state clearly that you want all future reporting and any recurring charges stopped. An email creates a paper trail you can point to later.1Homebody. Cancel Link – Rent Reporting – RentPlus
You can also call 877-577-0850. Phone support runs Monday through Friday, 8 a.m. to 8 p.m. Eastern Time.2Homebody. Homebody FAQs Ask for a confirmation email or reference number before you hang up, and write down the date, time, and name of the representative. If anyone tries to talk you out of canceling or stall the process, the FTC’s negative option rule requires companies to make cancellation as simple as sign-up and to stop charges once a consumer cancels.3Federal Register. Negative Option Rule
Confirm the Cancellation Went Through
This is where most people get tripped up. App store reviews describe Homebody’s app failing to load, blocking account creation, and refusing password resets, which makes it hard to log in and check your account status after the fact.4Apple. Homebody Better Renting – App Store Don’t assume the cancellation worked just because you submitted the request.
- Save every confirmation email or screenshot the cancellation page.
- Watch your bank or card statements for at least one full billing cycle. The rent reporting charge varies by property management company, so check for whatever recurring amount you were paying.5Homebody. Rent Reporting – Homebody
- Pull your credit reports at AnnualCreditReport.com 30 to 60 days after canceling to confirm the Homebody tradeline shows as closed and no new rent payments are being added.
If Homebody Keeps Charging You
If a charge hits after you canceled, write back to rentreporting@homebody.com or call 877-577-0850 with your cancellation date and any confirmation number.1Homebody. Cancel Link – Rent Reporting – RentPlus
If that doesn’t resolve it, dispute the charge with your bank or credit card issuer as an unauthorized recurring charge. You can also file a complaint with the FTC; the negative option rule exposes companies to civil penalty liability when they fail to provide simple cancellation or keep charging after a consumer cancels.3Federal Register. Negative Option Rule
If Homebody reports inaccurate information to the credit bureaus after your cancellation, the Fair Credit Reporting Act requires data furnishers to correct inaccurate information and investigate disputes you raise directly with them.6Office of the Law Revision Counsel. 15 U.S. Code 1681s-2 – Responsibilities of Furnishers of Information Send a written dispute to Homebody, and separately file disputes with each credit bureau showing the inaccurate data. The bureaus and Homebody each have 30 days to investigate from the date they receive your dispute.
What Canceling Does and Doesn’t Do to Your Credit
Canceling stops future reporting; it doesn’t erase payment history already sent to the bureaus. The positive payments Homebody reported while your subscription was active generally remain on your credit report for up to seven to ten years from the date of last activity, and the account simply shows as closed. You lose the ongoing monthly boost to your payment history, but the history you already built stays put.