To cancel your BandLab subscription, go to the platform that bills you — Apple, Google Play, or the BandLab website — and cancel there at least 24 hours before your next renewal date to avoid another charge.1BandLab Help Center. Refund Policy Memberships run $14.99 per month or $99 per year, so timing matters.2BandLab. Propel Your Creator Journey With Membership
Find Out Who Is Actually Billing You
BandLab doesn’t process every payment itself. If you signed up on an iPhone or iPad, Apple bills you. If you signed up on Android, Google Play bills you. If you subscribed through a web browser, the charge runs through a payment processor called Paddle.net.3BandLab Help Center. Payments FAQs
Not sure? Check your card statement. Apple charges usually appear as “Apple.com/bill,” Google charges show as “Google” or a variant, and web-based BandLab charges appear as “Paddle.net.” You can also open the BandLab app, open your profile settings, and look for the Membership tab, which shows your plan and billing source. Canceling in the wrong place won’t stop the charges.
Cancel on iPhone or iPad
Apple subscriptions get canceled through Apple’s own settings, not through BandLab:4Apple Support. If You Want to Cancel a Subscription From Apple
- Open Settings and tap your name at the top.
- Tap Subscriptions to see every active subscription tied to your Apple account.
- Tap BandLab in the list.
- Tap Cancel Subscription and confirm. If you see an expiration date in red instead of a Cancel button, the subscription is already canceled.
If a renewal charge already went through and you want to dispute it, Apple takes refund requests at reportaproblem.apple.com. Apple evaluates requests case by case and notes that eligibility varies by country.5Apple Support. Request a Refund for Apps or Content That You Bought From Apple
Cancel on Android
Android subscriptions run through Google Play. Deleting the BandLab app does not cancel the subscription — you’ll keep getting charged until you cancel through Google Play.6Google Play Help. Cancel, Pause, or Change a Subscription on Google Play
- Open the Google Play Store app and tap your profile icon in the upper right.
- Tap Payments & subscriptions, then tap Subscriptions.
- Select BandLab from the list.
- Tap Cancel subscription and follow the prompts.
Google Play also offers a pause option for some subscriptions that lets you stop payments for anywhere from one week to three months without fully canceling. Whether that shows up for BandLab depends on the app’s configuration. If it’s available, a “Pause payments” button appears on the same screen as the cancel option.6Google Play Help. Cancel, Pause, or Change a Subscription on Google Play
Cancel on the BandLab Website
Web subscriptions are billed through Paddle.net.3BandLab Help Center. Payments FAQs To cancel:
- Log in at bandlab.com and click your profile picture.
- Go to Settings and find the Membership or Billing section.
- Select the option to manage or cancel your plan, then confirm.
One quirk worth knowing: if you want to change the payment method on an active web subscription, BandLab makes you cancel first, wait for the current term to expire, and resubscribe with the new payment method. You can’t swap card details mid-cycle.
The 24-Hour Refund Rule
BandLab’s refund policy says to cancel at least 24 hours before your next billing date to avoid another charge.1BandLab Help Center. Refund Policy Payments are non-refundable except for service issues or billing errors. Cancel on renewal day after the charge posts and you’re unlikely to get that cycle back from BandLab.
If Apple or Google collected the payment, they control any refund, not BandLab. Each has its own process and its own timeline.
What You Keep After Canceling
Canceling doesn’t cut off paid features right away. You keep access through the end of the billing period you already paid for. After that, the account drops to BandLab’s free tier.
Projects and recordings stay in your account — you don’t lose anything you’ve made. Premium features like advanced mastering tools, expanded storage, and creator perks stop working when the free tier takes over.7BandLab Help Center. BandLab Membership FAQ
What Happens to Music You Distributed
Before you cancel, check whether you’ve used BandLab Distribution to put tracks on Spotify, Apple Music, or other streaming services. If your membership isn’t renewed in time, those releases get taken down.8BandLab. BandLab Distribution FAQ Distribution is tied to the paid tier.
If you’re earning royalties or building an audience, this is the biggest reason to pause and think. Keeping your releases live means resubscribing or moving them to another distributor, and re-uploading can leave gaps in availability and reset listener stats.
If Cancellation Doesn’t Work
If you can’t find the cancel option, keep getting charged after canceling, or hit a billing error, BandLab has a support portal where you can submit a request. You’ll need to sign into your account to use it.9BandLab Help Center. Submit a Request
For charges collected by Apple or Google, contact those platforms directly for billing disputes. BandLab support can handle account issues, but they can’t refund a transaction they didn’t process.