To cancel an Uber One subscription, open the Uber app or uber.com, go to Account, tap Uber One, then Manage Membership, and select End Membership. Do it at least 48 hours before your next billing date or you’ll be charged for another cycle.1Uber Help. How do I cancel my Uber One membership The membership runs $9.99 per month or $96 per year and keeps recurring until you actively turn it off.2Uber Eats. Uber One – Membership
Cancel in the Uber App
The fastest route is the mobile app:1Uber Help. How do I cancel my Uber One membership
- Tap the Account icon at the bottom of the screen.
- Tap Uber One.
- Scroll down and tap Manage Membership.
- Select End Membership and follow the confirmation prompts.
Expect a screen or two offering discounts or alternative plans before you reach the final confirmation. Keep tapping through until you see a message that the membership is set to end.
Cancel on the Web
If you’d rather use a browser, go to uber.com:3Uber Help. How do I cancel my Uber One membership?
- Log in and click the three horizontal lines at the top left.
- Select Uber One.
- Click Manage Membership near the top of the page.
- Select End Membership and confirm.
The browser flow mirrors the app. You’ll see an on-screen confirmation when it’s done.
If You Subscribed Through Apple or Google Play
This is where most people get stuck. If you originally signed up through the App Store or Google Play instead of directly through Uber, the cancel button inside the Uber app won’t end the billing. You have to cancel through your phone’s subscription settings.
On iPhone, open Settings, tap your name, tap Subscriptions, and find Uber One. On Android, open the Google Play Store, tap your profile icon, then Payments & Subscriptions, then Subscriptions. People routinely cancel inside the Uber app, assume they’re done, and get billed again because the store subscription was still active.
The 48-Hour Deadline
Uber requires cancellation at least 48 hours before your next billing date. Miss that window and you’ll be charged for the next cycle.1Uber Help. How do I cancel my Uber One membership To find your renewal date, open the app, go to Account, tap Uber One, and check the membership management screen.
If you’re already inside the 48-hour window, don’t wait for the charge. Contact Uber support through the in-app help section and ask them to cancel; Uber’s help pages say you can seek support assistance within that window.4Uber. How do I cancel my Uber One membership? Use the chat so you have a written record if a charge posts anyway.
When the Cancel Option Won’t Appear
Some users don’t see Manage Membership or End Membership in the app at all. Work through these in order:
- Update or reinstall the app. An outdated version can hide menu items.
- Check your App Store or Google Play subscriptions. If that’s where you signed up, that’s where the control lives.
- Try the web version at uber.com. It sometimes exposes options the app hides.
- Contact Uber support through the in-app chat and request cancellation explicitly. Screenshot the conversation.
If Uber keeps charging you after documented cancellation attempts, dispute the charges with your card issuer. Screenshots, chat logs, and confirmation emails make that process much smoother.
Pause Instead of Cancel
If you’re only stepping away for a while, Uber offers a pause that stops billing without ending the membership.3Uber Help. How do I cancel my Uber One membership? In the app: Account, Uber One, Manage Membership, Pause Membership. In a browser: menu, Uber One, Manage Membership, Pause Membership. You can pick it back up later without signing up from scratch.
Getting a Refund If You Were Already Charged
For annual plans, you have a 30-day window to get a full refund, but only if you haven’t used any Uber One benefits during that period.5Uber Help. Inquiry about Uber One Refund No discounted rides, no free deliveries. A single use can disqualify you.
For monthly plans, refunds are handled case by case through Uber support. Explain the situation through the app, especially if you weren’t notified of the renewal. If Uber won’t refund, dispute the charge with your card issuer. Federal law requires the issuer to investigate billing disputes, and you generally need to raise the issue within 60 days of the statement date.6Federal Trade Commission. Fair Credit Billing Act
What Happens After You Cancel
Your benefits don’t stop the moment you cancel. Discounts on rides and deliveries stay active through the end of the billing period you’ve already paid for.7Uber. Uber One Cancellation and Refund After that date, the account reverts to standard non-member status with no further charges.
You should receive a confirmation email. Save it, and check your card statement over the next cycle to be sure no additional charge appears. If one does, that email is your proof when disputing with Uber or the bank.
Deleting the App Doesn’t Cancel Anything
Uninstalling the Uber app does nothing to the membership. The subscription is tied to your account, not to the app on your phone, so the billing continues until you formally cancel using one of the methods above.
Deleting the entire Uber account is different, and it’s a heavy option: you lose all credits, promotions, and rewards.8Uber Help. Delete my Uber account Uber’s help pages don’t explicitly say that deleting the account cancels an active subscription, so cancel the membership first and then delete the account if that’s the direction you’re going.