To cancel a SeaWorld annual pass, submit the request at unitedparks.com/end-renew or call 877-793-7935.1United Parks & Resorts. End Your Auto Renew Annual Pass If you’re paying monthly through EZpay, your cancellation only takes effect once you’ve finished the commitment period and paid off the balance.2SeaWorld/Busch Gardens. EZpay Frequently Asked Questions
The EZpay Catch That Controls Your Timing
Most passes bought on EZpay come with a down payment and twelve monthly installments. You can only cancel after that commitment period ends, and a request submitted earlier is honored only after the final payment clears.2SeaWorld/Busch Gardens. EZpay Frequently Asked Questions1United Parks & Resorts. End Your Auto Renew Annual Pass
Your pass was also enrolled in automatic renewal at purchase. Do nothing after the initial year and it rolls into a month-to-month renewal, meaning charges keep coming until you actively cancel.3SeaWorld. Frequently Asked Questions for Current Pass Members
Before You Submit: Balance and Login
SeaWorld asks that you have no outstanding or overdue payments when you submit a cancellation. Log in, open the EZpay tab, and scroll down to pay off any remaining commitment amount.3SeaWorld. Frequently Asked Questions for Current Pass Members
Use the right login. SeaWorld lets you browse an account with just a barcode and zip code, but that simplified sign-in won’t work for cancellation. You need the primary account holder’s email and password for the cancellation form to go through.1United Parks & Resorts. End Your Auto Renew Annual Pass Reset your password first if you’ve forgotten it.
Cancelling Online
Signed in with email and password, go to unitedparks.com/end-renew. The page handles all United Parks properties, including SeaWorld Orlando, San Antonio, and San Diego, plus Busch Gardens and Aquatica. Check the boxes only for the passes you want to end. As the original purchaser, you can also cancel EZpay passes for other people on your account.1United Parks & Resorts. End Your Auto Renew Annual Pass
What arrives next depends on where you are in the payment cycle:
- Past the commitment period: a confirmation email lands within 24 to 48 hours, and the pass ends right away.
- Installments still owed: you get a confirmation acknowledging the request, but payments keep running until the account is paid in full. The pass then ends instead of rolling into month-to-month renewal.1United Parks & Resorts. End Your Auto Renew Annual Pass
Cancelling by Phone
Call 877-793-7935, the dedicated line for EZpay cancellations and pass changes.1United Parks & Resorts. End Your Auto Renew Annual Pass Have your account email, pass member barcode, and zip code ready. Phone is also the route if you’re not the primary account holder, since the online form only works for the original purchaser.
There Are No Partial Refunds
SeaWorld does not issue partial refunds when you cancel, unless you’re converting the pass into a different type.3SeaWorld. Frequently Asked Questions for Current Pass Members Paid in full upfront and cancelling mid-year? You won’t get money back for the unused months. On EZpay, you’re locked in through the commitment amount no matter when you submit. If a renewal date is coming and you know you’re done, get the request in before the next charge posts.
Check That the Charges Actually Stopped
After the confirmation email, watch your bank or credit card statement through the next billing cycle. If a charge appears after your commitment was fully paid and cancellation confirmed, call 877-793-7935. SeaWorld’s own guidance tells pass holders to call right away if additional payments hit after the commitment is met.1United Parks & Resorts. End Your Auto Renew Annual Pass Keep the confirmation email as proof of your cancellation date in case you need to dispute the charge with your bank.