To cancel a Quasi subscription, use the same platform you signed up through: cancel from your account dashboard on Quasi’s website if you subscribed directly, through Settings > Subscriptions on an iPhone or the App Store on a Mac if you subscribed through Apple, or through the Google Play Store app if you subscribed on Android. Whichever route applies, save the confirmation screen and check your next statement to make sure billing actually stopped.
Before you start, check your bank or card statement for the exact charge amount and billing date. The descriptor may not match the name “Quasi” exactly, and knowing the amount helps you confirm you canceled the right thing.
Cancel Through Quasi’s Website
If you signed up directly on Quasi’s site, log in and open your account settings. Look for a billing, plan, or subscription tab. The subscription overview shows your current plan and the next renewal date. Select cancel and follow the confirmation prompts. Most platforms require a final confirmation click before the change takes effect.
Screenshot the cancellation confirmation before you navigate away. That screen is your proof if a charge posts later. An automated confirmation email usually follows; save that too.
Cancel Through the Apple App Store
If you subscribed on an iPhone or iPad, Apple handles the billing and Quasi’s own dashboard will not have a cancel button. Cancel through Apple:
- Open Settings on your iPhone and tap your name at the top.
- Tap Subscriptions, find Quasi in the list, and tap it.
- Tap Cancel Subscription. If there’s no cancel button and you see an expiration message in red, the subscription is already canceled.
On a Mac, open the App Store, click your name, go to Account Settings, and scroll to Subscriptions. Click Manage, select the subscription, and click Cancel Subscription.1Apple. If You Want to Cancel a Subscription From Apple
Cancel Through Google Play
On Android, cancel through Google Play rather than through Quasi’s app:
- Open the Google Play Store app and tap your profile icon.
- Go to Payments & Subscriptions, then tap Subscriptions.
- Select the Quasi subscription and tap Cancel Subscription before the next renewal date.
Timing matters. Some platforms place authorization holds several days before renewal, so canceling the day before your billing date may not stop the next charge. Give yourself at least a week.
If You Can’t Cancel Through the Dashboard or App Store
Contact Quasi support directly. Send an email or open a help center ticket that includes your account email, any order or subscription ID, and a clear written statement that you want to cancel and stop all future charges. Keep it short and specific.
Federal law does not set a hard deadline for processing a cancellation, but it does require companies offering online subscriptions to provide “simple mechanisms” for stopping recurring charges.2Office of the Law Revision Counsel. 15 USC 8403 – Negative Option Marketing on the Internet If support routes you into retention calls instead of processing the request, that is worth escalating.
If Charges Keep Coming After You Cancel
This is where most cancellations go wrong. You cancel, assume it’s done, and a charge shows up the next month. Two remedies work beyond emailing the company again.
Dispute the Charge With Your Card Issuer
Under the Fair Credit Billing Act, you can dispute a credit card billing error by sending written notice to your card issuer within 60 days of the statement date showing the charge. Include your name and account number, the amount you believe is wrong, and why it’s an error. The issuer must acknowledge the dispute within 30 days and resolve it within two billing cycles, and no more than 90 days.3Office of the Law Revision Counsel. 15 USC 1666 – Correction of Billing Errors
Most issuers also let you start a dispute online or by phone, but the written notice is what triggers the legal protections. Attach your cancellation confirmation as evidence.
File a Complaint With the FTC
If a company makes cancellation unreasonably difficult or keeps charging you after you canceled, file a complaint at ReportFraud.ftc.gov. The FTC does not resolve individual disputes, but complaints feed into enforcement actions. You can file even if you did not lose money, and you can file anonymously.4Federal Trade Commission. FAQs – ReportFraud.ftc.gov
Refunds for the Current Billing Cycle
No federal law requires a pro-rated refund when you cancel partway through a billing cycle. Whether you get money back for unused time depends on Quasi’s own refund policy in its terms of service. Read those terms before canceling if a partial refund matters.
Under the Restore Online Shoppers’ Confidence Act, a company must clearly disclose all material terms of a subscription before collecting payment information, and refund availability counts as a material term.5Federal Trade Commission. Restore Online Shoppers Confidence Act If the refund policy was never disclosed at signup, that supports your side in a dispute.
What Happens to Your Account After You Cancel
Most services let you keep paid features through the end of the billing period you already paid for. After that, the account drops to a free tier or gets deactivated. The cancellation confirmation should list the exact date access ends.
Account data usually stays on the company’s servers for some period to allow reactivation. If you want it deleted, submit a separate data deletion request. California residents can require deletion under the CCPA, and the company generally has 45 days to respond; outside those states, most companies will still honor a direct deletion request.