To cancel a HIDIVE subscription, go to the same platform where you signed up: the HIDIVE website (or PayPal), Apple, Google Play, Amazon Prime Video, or Roku. HIDIVE bills through whichever service processed your original signup, so canceling anywhere else does nothing. After you cancel, you keep access through the end of the period you already paid for, and HIDIVE does not issue refunds.1HIDIVE Help Center. I Forgot to Cancel My Trial Membership Before It Renewed
Find Out Where You’re Being Billed
Before you cancel anything, check a recent bank or credit card statement. The name on the charge tells you where to go:
- A charge from HIDIVE directly means you signed up on hidive.com or through PayPal. Cancel on the HIDIVE website.
- A charge from Apple, Google, Amazon, or Roku means you subscribed through that platform. Cancel there.2HIDIVE Help Center. How Do I Cancel My HIDIVE Membership
This step is where most failed cancellations start. If you cancel on the wrong platform, the correct one keeps charging you.
Deleting the App Does Not Cancel Billing
Removing the HIDIVE app from your phone, uninstalling the channel from your Roku, or logging out of your account does not stop the subscription. Billing continues until you formally cancel through the platform that handles it.2HIDIVE Help Center. How Do I Cancel My HIDIVE Membership
Cancel on the HIDIVE Website
If you signed up at hidive.com or paid through PayPal, log in to your account on the HIDIVE website, open your account settings, find the subscription management section, and select the option to cancel. Confirm when prompted.2HIDIVE Help Center. How Do I Cancel My HIDIVE Membership
Cancel Through Apple
If Apple is the biller, use your iPhone or iPad:
- Open Settings and tap your name at the top.
- Tap Subscriptions.
- Tap HIDIVE, then tap Cancel Subscription.
If you see an expiration message instead of a Cancel button, the subscription is already canceled. Apple requires cancellation at least 24 hours before the renewal date to avoid being charged for the next period.3Apple Support. If You Want to Cancel a Subscription From Apple
Cancel Through Google Play
On an Android device, cancel through Google Play rather than the HIDIVE app:
- Open the Google Play Store app and tap your profile icon.
- Tap Payments and Subscriptions, then Subscriptions.
- Select HIDIVE and tap Cancel Subscription.
- Follow the confirmation prompts.4Google Play Help. Cancel, Pause, or Change a Subscription on Google Play
Cancel Through Amazon Prime Video
If you added HIDIVE as a Prime Video channel:
- Go to Account and Settings on the Prime Video website and choose Your Subscriptions.
- Find the HIDIVE add-on.
- Select Unsubscribe and confirm.
Amazon sometimes offers a self-service refund at cancellation. If you accept it, access ends immediately; otherwise, you keep watching until the end date shown on the confirmation screen.5Amazon. Cancel Your Prime Video Add-On Subscription
Cancel Through Roku
On your Roku device:
- From the Home screen, highlight the HIDIVE app.
- Press the Star button (asterisk) on the remote.
- Select Manage Subscription.
- Select Turn Off Auto-Renew.
If Manage Subscription isn’t there when you press the Star button, Roku isn’t the biller. Go back to your bank statement and cancel through whichever platform is.6Roku Support. Manage or Cancel Subscriptions on Roku
What Happens After You Cancel
HIDIVE bills in advance, so your access doesn’t stop the moment you cancel. You keep watching through the rest of the billing period you already paid for, whether that’s the remainder of a month or the balance of an annual plan. After that end date, access ends and no further charges post.1HIDIVE Help Center. I Forgot to Cancel My Trial Membership Before It Renewed
Confirm the cancellation went through by checking the subscription page on the platform you used. Look for a status change or an end date on the account. Apple and Amazon also send email confirmations. Keep that message for at least one billing cycle in case a charge shows up that shouldn’t.
Because HIDIVE doesn’t refund charges, including renewals you forgot to cancel, timing matters. HIDIVE doesn’t publish a cutoff window, so cancel a day or two before your renewal date rather than the day of. Canceling early doesn’t shorten your access, and you can resubscribe later.1HIDIVE Help Center. I Forgot to Cancel My Trial Membership Before It Renewed
If a charge appears after a valid cancellation, contact HIDIVE support by live chat through their help center or by phone at 844-326-4635, Monday through Friday from 9 a.m. to midnight Eastern.7HIDIVE Help Center. Contact Us For charges that went through Apple, Google, Amazon, or Roku, you may also need to dispute it with that platform, since HIDIVE doesn’t control their transactions.