A GIHPP ticket booth charge on your credit or debit card statement is a ticket purchase at the Galveston Island Historic Pleasure Pier, an amusement park on Seawall Boulevard in Galveston, Texas. “GIHPP” is an abbreviation of the park’s full name, and “TICKET BOOTH” identifies the pier’s ticketing system as the point of sale. The charge usually appears with the phone number 409-766-4950 and a Texas location tag.
Why the Descriptor Looks Cryptic
Card billing descriptors are limited to roughly 22 characters, so long merchant names get compressed into strings that customers often don’t recognize weeks later.1Galveston Island Historic Pleasure Pier. Tickets Depending on your card network and bank, the same purchase can show up as any of the following:
- CHKCARD GIHPP-TICKET BOOTH 409-766-4950 TX
- POS Debit GIHPP-TICKET BOOTH
- Visa Check Card GIHPP-TICKET BOOTH
- PRE-AUTH GIHPP-TICKET BOOTH
All refer to the same merchant.2WhatsThatCharge. GIHPP-Ticket Booth
What the Charge Amount Might Represent
Matching the dollar amount to the pier’s ticket prices is often enough to confirm what was bought. Current prices include:
- All-Day Ride Pass: $30.99 for guests 48 inches and taller, $24.99 for guests under 48 inches
- Pier Walk-On Pass: $12.50 adult, $11.50 child under 48 inches, $10.50 senior with valid ID
- Single ride tickets starting at $6.00
- 5D Theater tickets and combo passes
The park also sells multi-park options like the Weekend Adventure Pass and Patriot Pass, which cover the Pleasure Pier along with the Kemah Boardwalk and the Downtown Aquarium in Houston.1Galveston Island Historic Pleasure Pier. Tickets3Kemah Boardwalk. Patriot Pass A single-ride purchase can be as low as $6.00; a family loading up on all-day passes can push the charge well over $100.
Some discounts are only sold at the physical booth and will never appear as an online order. Military and veteran discounts ($2 off All-Day Ride Passes, up to four per valid military or VA ID), senior walk-on pricing that requires ID verification, and group sales for parties of 15 or more all process on-site.4Galveston Island Historic Pleasure Pier. Visitor Info If the descriptor shows TICKET BOOTH and you were expecting an online order confirmation, that mismatch is normal for those purchases.
Verify Before You Dispute
Check the date and amount against anyone in your household who may have visited the pier, bought tickets as a gift, or joined a group outing. If nothing lines up, call the pier at 409-766-4950 and ask them to look up the transaction using the date and amount on your statement.
Disputing an Unauthorized Charge
If you’re confident the charge wasn’t made by you or an authorized user, the Fair Credit Billing Act gives you the right to dispute billing errors with your card issuer. Send a written dispute so it reaches the issuer within 60 days of the statement date. The issuer has 30 days to acknowledge the dispute and must resolve it within 90 days. You aren’t required to pay the disputed amount during the investigation, but you must keep paying the rest of your balance.5Federal Trade Commission. Using Credit Cards and Disputing Charges Federal law caps liability for unauthorized credit card charges at $50, and many issuers apply zero-liability policies that waive that amount.
One boundary before you dispute a purchase you actually made: the Pleasure Pier’s stated policy is that no refunds or exchanges are given on tickets or wristbands, including for weather-related ride closures or lost wristbands.6Galveston Island Historic Pleasure Pier. Weekend Adventure Pass A chargeback through your bank may be the only route after the pier declines a refund, and banks generally expect you to ask the merchant first.
Who Processes the Payment
The Pleasure Pier is owned and operated by Landry’s, Inc., the Houston-based restaurant and entertainment company owned by Tilman Fertitta.7Landry’s Inc. Meet the CEO Tilman Fertitta Ticket purchases run through Landry’s payment infrastructure,8Landry’s Inc. Pleasure Pier so a related Landry’s name may also surface in your bank’s transaction detail if you dig past the short descriptor.