A charge labeled “FREDPRYOR CAREERTRACK” on your credit card or bank statement is a payment to Pryor Learning, LLC, the Kansas-based professional training company that operates Fred Pryor Seminars and CareerTrack. It usually reflects one of two things: a one-time seminar registration, or the annual renewal of a PryorPlus training subscription. Because those subscriptions renew automatically, the Fred Pryor CareerTrack charge often appears a full year after sign-up, when the original purchase is easy to forget.
What the Amount Tells You
The dollar figure is the quickest clue to what you actually bought. Government purchase-card records show individual seminar charges around $149 and $299.1NASBA Registry. Fred Pryor Seminars and CareerTrack — Divisions of Pryor Learning LLC Subscription plans are billed annually, not monthly, and fall into these tiers:2Pryor Learning. Unlimited Training
- Individual On-Demand: $199 per year for on-demand webinars, videos, microlearning, and eBooks.
- Individual Plus Live: $399 per year, adding live virtual and in-person seminars priced at $399 or below.
- Team plans for 2–9 people: starting at $249 per person per year.
- Group plans for 10 or more: as low as $11 per person per year.
If the charge matches one of the subscription prices, it is almost certainly a renewal rather than a new purchase.
Why the Charge May Be Unexpected
Pryor Learning’s terms authorize the company to charge your payment method at the start of each new subscription period, at whatever price is current when renewal occurs. By subscribing in the first place, you agreed to that.3Pryor Learning. Terms of Use and Policies A sign-up from twelve months ago can produce a charge today with no recent email, login, or reminder in between.
The other common explanation is a shared card. Every attendee must be separately registered and paid for, and the billing address on each registration has to match the card used.4Pryor Learning. FAQ If a coworker, assistant, or supervisor signed up for a seminar on a corporate card you also carry, the charge will land on your statement.
How to Cancel Before the Next Renewal
To stop a subscription from renewing, Pryor Learning requires cancellation at least 30 days before the renewal date. You have three ways to do it:3Pryor Learning. Terms of Use and Policies
- Online, through the “Payment Details” tab under “My Account” after logging in.
- By phone at 1-800-780-8476.
- By email to customerservice@pryor.com.
Access to training content continues through the end of the current billing period after you cancel. Fees already paid are not prorated or refunded.
Seminar registrations work differently. You can substitute another attendee or transfer the registration to a future session within 12 months. A tuition refund is possible only if you cancel more than 10 business days before the seminar, and a cancellation fee applies. Skipping the seminar without canceling leaves you on the hook for the full fee.5Pryor Learning. What if I Need to Cancel
Getting a Refund or Disputing the Charge
Refund eligibility depends on what you bought. Pryor Learning does not refund electronic products purchased online at all. Refund requests on in-person seminar materials must be submitted within 30 days of the payment, invoice date, or session, and processing can take up to 15 business days.3Pryor Learning. Terms of Use and Policies
The company advertises a satisfaction guarantee for its public seminars. Attendees who are dissatisfied can write to Customer Relations within 30 days of attending and request either a full refund or placement in another seminar. For physical CareerStore products (audio, video, books, software, and online courses), emailing customerservice@pryor.com can produce a replacement product or a full refund.6Pryor Learning. Buyer Satisfaction Guarantee
If Pryor Learning will not refund a charge you believe was unauthorized or inadequately disclosed, you can dispute it with your bank or card issuer. Keep records of any cancellation attempts, confirmation emails, and a copy of the company’s renewal terms. Those documents are what a card issuer will ask for when evaluating the dispute.