A DRI*2K Store charge on your credit or debit card statement is a purchase from the 2K Games online store, processed by the payment company Digital River. Digital River acts as the merchant of record for 2K, so its abbreviation appears on the billing line in place of the retailer’s own name. If the amount is unfamiliar, it almost always traces back to a game, downloadable content, virtual currency, or a subscription tied to a 2K product.
Why the Descriptor Says “DRI” Instead of “2K”
Digital River is a payment processor that handles transactions, tax, and fulfillment for software and game publishers. When it processes a sale, its initials lead the billing descriptor, followed by the store or brand behind the purchase. “DRI*2K STORE” means the money went to the 2K Store through Digital River’s system. The same pattern shows up on other statements as “DRI*NVIDIA” for GeForce NOW or “DRI*ADOBE” for Creative Cloud.
What Was Probably Purchased
The 2K Store sells digital and physical copies of games in the 2K catalog, along with in-game items such as Virtual Currency (VC) and MyTEAM Points (MTP). Any of those can appear on a statement as a DRI*2K STORE line.
One recurring source of surprise charges is the NBA League Pass promotion bundled with the Hall of Fame Edition of NBA 2K25. That edition includes a 12-month NBA League Pass subscription that automatically rolls into a monthly plan at the then-current price once the promotional year ends, unless the subscriber cancels first. Redeeming the code requires entering billing information, and although the card is not charged at redemption, it is billed when the auto-renewal kicks in. A player who redeemed the offer months earlier and forgot about it may see a charge with no obvious trigger.
How to Resolve a Charge You Don’t Recognize
Start by searching your email for order confirmations from the 2K Store or Digital River. Ask anyone else in the household who uses a shared console or PC whether they bought something. If the charge still looks wrong, work through the steps below in order.
Go to 2K Support First
2K runs a dedicated support portal for store issues, and order inquiries for the 2K Store are handled by Xsolla Support. Submit a request describing the charge, the date, and the amount. The portal also has guidance on preventing unauthorized purchases and setting parental controls.
Expect Digital River to Redirect You
Digital River typically does not handle refunds or cancellations directly. In responses posted through the Better Business Bureau, the company’s standard practice is to point consumers to the “dedicated customer support team” of the publisher whose product was bought. For a DRI*2K STORE charge, that route leads back to 2K.
Dispute the Charge With Your Card Issuer
If neither company resolves the issue, the Fair Credit Billing Act gives you a formal dispute right. Send a written dispute to your credit card issuer at its billing-inquiry address within 60 days of the statement date. Include your name, account number, a description of the charge you believe is an error, and copies of any supporting documents. The issuer must acknowledge the letter within 30 days and resolve the dispute within 90 days. You can withhold payment on the disputed amount during the investigation without being reported as delinquent. If the outcome does not satisfy you, you can file a complaint with the Consumer Financial Protection Bureau.
Stopping Future Charges
If the charge is the NBA League Pass auto-renewal, 2K’s FAQ says subscribers get advance notice before renewal and can opt out beforehand. Canceling inside the 12-month promotional window prevents the monthly billing from starting. For households where children have access to a gaming account tied to a payment method, 2K also publishes instructions on parental controls and restricting in-game purchases.