You manage your DHS Trusted Traveler Program account login and renewal at ttp.dhs.gov, signing in through Login.gov and submitting a renewal application before your five-year membership expires. File the renewal on time and you keep your Global Entry, NEXUS, SENTRI, FAST, or TSA PreCheck benefits for up to 24 months past the expiration date while CBP processes it. File late and that cushion disappears.
Signing In at ttp.dhs.gov
Every Trusted Traveler Program account is accessed through Login.gov, the shared authentication platform used across federal agencies.1Department of Homeland Security. Trusted Traveler Programs Use the email address tied to your Login.gov account. If your TTP account predates the Login.gov migration, you may need to create a Login.gov account using the same email you originally registered with.
Login.gov also requires at least one form of multi-factor authentication on top of your password.2Login.gov. Authentication Methods The options are face or touch unlock on your device, an authentication app, a physical security key, a text or phone-call code, or backup codes. Have your method ready before you sign in. Lockouts hurt most when you’re trying to fix something the day before a flight.
What You Can Update in Your Account
Some profile changes go through instantly online. Others require a visit to an enrollment center with original documents. Knowing which is which saves a trip.
Updates You Can Make Online
Renewing a passport is the most common reason members log in between renewals. Global Entry, NEXUS, and SENTRI members all need a valid passport number and expiration date on file, and an expired passport left in your profile can cost you your benefits.3U.S. Customs and Border Protection. Trusted Traveler Programs Application – Documents Page Sign in, choose “update documents,” and enter the new passport details.4U.S. Department of State — Bureau of Consular Affairs. DHS Trusted Traveler Programs
SENTRI members can verify and update the vehicle license plate on file through the same portal. Outdated plates can slow you down at the crossing while officers confirm the vehicle.5U.S. Customs and Border Protection. Verify and Update Vehicle License Plate Information for SENTRI Members
Updates That Require an Enrollment Center
Address changes cannot be done online. You need to visit the nearest enrollment center in person; no appointment is required.6U.S. Department of Homeland Security. Frequently Asked Questions – Trusted Traveler Programs Adding or changing citizenship works the same way, since a CBP officer has to review your supporting documentation.
Legal name changes follow a separate path. Submit the request through the CBP customer support site, choose “Trusted Traveler Programs” as the topic and “Change my name due to marriage/divorce/legal” as the issue, then upload a color image of the photo page of your current passport showing the new name.6U.S. Department of Homeland Security. Frequently Asked Questions – Trusted Traveler Programs If your fingerprints or passport data aren’t already on file, CBP will send you to an enrollment center to capture the biometrics in person. Bring the certificate or court documents that show the progression from your old name to your new one.7U.S. Customs and Border Protection. US Citizens/Lawful Permanent Residents Name Does Not Match Documents
Renewing Your Membership
Every Trusted Traveler Program membership lasts five years, with the expiration date set to your date of birth. You can submit a renewal application before your membership expires, and CBP also allows renewals filed after expiration.6U.S. Department of Homeland Security. Frequently Asked Questions – Trusted Traveler Programs The renewal starts inside your TTP account: sign in, open your membership, and follow the renewal prompts.
Current Renewal Fees
As of October 1, 2024, CBP harmonized fees across most of its Trusted Traveler Programs:8U.S. Customs and Border Protection. CBP Announces Trusted Traveler Programs Fee Changes
- Global Entry: $120
- NEXUS: $120
- SENTRI: $120
- FAST: $50
- TSA PreCheck: renewal starting at $58.75 online, with new enrollment starting at $76.75 depending on which provider you use (IDEMIA, Telos, or CLEAR)9Transportation Security Administration. TSA PreCheck
Applicants under 18 pay nothing for Global Entry, NEXUS, or SENTRI when a parent or legal guardian is already a member or applies at the same time. Without a qualifying parent, the full $120 fee applies.10Federal Register. Increase in the NEXUS Application Fee and Change in the NEXUS Application Fee for Certain Minors
The 24-Month Grace Period
File your renewal before your membership expires and you can keep using your benefits for up to 24 months past the expiration date while CBP works through the application.11U.S. Customs and Border Protection. Global Entry Frequently Asked Questions The cushion only applies to renewals submitted before expiration. Wait until after your membership lapses and you lose access to program benefits during the processing period. Submitting early is worth the effort.
Whether You’ll Need an Interview
A renewal interview is not automatic. After you submit the application and pay the fee, watch your TTP account and email; CBP notifies you when your status changes.11U.S. Customs and Border Protection. Global Entry Frequently Asked Questions Some renewals are approved without an interview. Others are directed to schedule one at an enrollment center. CBP doesn’t publish the criteria, so plan for the possibility.
Replacing a Lost or Damaged Card
NEXUS, SENTRI, and Global Entry members who use dedicated land-border lanes need the physical card. If yours is lost or stolen, sign in to your TTP account, select “Manage Membership,” then “Request for Global Entry Card.” The replacement fee is $25. If the card is damaged rather than lost, there is no fee.12U.S. Customs and Border Protection. Lost, Stolen or Damaged NEXUS, SENTRI, or Global Entry Card Requesting a replacement automatically deactivates the original card, so don’t request one if you think you just misplaced it and might turn it up. A malfunctioning card is handled at an enrollment center rather than online.
Putting Your KTN to Work After You Renew
Once your renewal is approved, your Known Traveler Number carries forward. For Global Entry, NEXUS, and SENTRI members, this is the nine-digit CBP PASS ID number on the back of your card or in your TTP account. TSA PreCheck members have a 9- or 10-character alphanumeric code that typically starts with “TT,” “TE,” or “AC,” depending on the enrollment provider.13Transportation Security Administration. What Is a Known Traveler Number (KTN)?
Add the KTN to every airline loyalty profile and enter it when booking. That’s how the TSA PreCheck indicator prints on your boarding pass.14Transportation Security Administration. How to Use TSA PreCheck Benefits Miss it or mistype it on a reservation and you’ll be routed to standard screening even though your membership is active.
If CBP Denies or Revokes Your Membership
A renewal isn’t guaranteed. If CBP denies your application or revokes an existing membership, you receive a written notification explaining the reason.15U.S. Customs and Border Protection. Trusted Traveler Program Denials Common triggers include criminal history, customs violations, and incomplete or inaccurate information on the application. An out-of-date profile can also lead to suspension, which is why the passport and address updates above matter between renewals.
If you believe the decision rests on bad information, you can request reconsideration through the TTP website. The request goes to the CBP Ombudsman and must include:
- The date and reason stated in your denial notification.
- A written explanation clarifying the record or explaining an incident or arrest.
- Court disposition records for all arrests or convictions in PDF format, including expunged ones.
- Any other documentation that could influence the decision.
All materials must be in English.15U.S. Customs and Border Protection. Trusted Traveler Program Denials CBP doesn’t publish a timeline for reconsideration. A denial isn’t usually permanent, but you’ll want to address whatever triggered it before you reapply.