Department of Homeland Security at 7 Product Way: USPS Mail Only

The address at 7 Product Way in Lee’s Summit, MO 64002 is the USCIS Lee’s Summit Production Facility, a secure U.S. Citizenship and Immigration Services site that prints Permanent Resident Cards (green cards) and Employment Authorization Documents (EADs). It is not a lockbox and does not accept immigration applications. The only mail an applicant should send here is a defective EAD card being returned for correction because USCIS made an error on it.¹

What the Facility Does

The Lee’s Summit Production Facility sits under USCIS’s Office of Intake and Document Production and handles the printing side of that office’s work. About 30 federal employees and contractors run specialized equipment that produces roughly 10,000 secure immigration documents per day, including green cards and EADs mailed to applicants whose cases were approved elsewhere.²

If a green card or work permit recently arrived in your mailbox, it was very likely printed here. The cards are tamper-resistant and go through quality controls before being mailed. The decisions on those cases, however, happen at USCIS field offices and service centers, not at 7 Product Way.

Lee’s Summit is also home to a separate USCIS operation, the National Benefits Center, located on Chipman Road. That center prepares case files for more than 85 field offices and takes in about 2.5 million receipts per year.² It has a different address and a different function, and it too is not a lockbox.

The Only Reason to Mail Something to 7 Product Way

USCIS directs applicants to 7 Product Way in one situation: to return an Employment Authorization Document containing an error that USCIS made. That includes things like a misspelled name or an incorrect validity period on the card.¹

There are two ways to ask for the replacement. If the error is a straightforward typo and you do not need to send supporting evidence, submit a service request through the USCIS website first, then mail the defective card to Lee’s Summit. If the error involves something like the validity dates, and you need to include documents that prove the correct information, mail a letter explaining the error along with the card and your evidence to the same address.¹

Address the package exactly as follows:

USCIS
Lee’s Summit Production Facility
Attn: I-765 Replacement Cards
7 Product Way
Lee’s Summit, MO 64002

Use USPS, Not a Private Carrier

The Lee’s Summit Production Facility accepts deliveries only through the United States Postal Service. USCIS states that private carriers such as UPS, FedEx, and DHL are not available for this address.¹ That trips people up because some USCIS lockboxes do accept private couriers at an alternate street address. This facility does not.

Pick a USPS service that gives you tracking, such as Priority Mail or Certified Mail with return receipt. You are putting a physical immigration document you waited months for back in the mail, so proof of delivery matters if anything goes missing. Keep copies of your card, any letter you write, and any supporting evidence before sealing the envelope.

Why This Is Not Where Applications Go

The most common mistake with this address is treating it like a lockbox. USCIS lockboxes are the intake centers that receive new applications, petitions, and filing fees. They sit in Chicago and Elgin, Illinois; Phoenix, Arizona; and Lewisville, Texas, and are operated by a Treasury-designated financial agent rather than by USCIS staff.³

At a lockbox, staff open the package, process the fee, scan the forms, enter your data into USCIS systems, and generate the Form I-797 receipt notice that gets mailed back to you.⁴ The Lee’s Summit Production Facility does none of that. It does not accept applications, does not process fees, and does not issue receipt notices. Sending an application to 7 Product Way instead of the correct lockbox will delay your case, and USCIS may return the package to the address on your form if it does not belong at any lockbox.⁵

Finding the Right Address for Your Form

Every USCIS form has its own “Where to File” or “Direct Filing Addresses” page on uscis.gov, and the correct destination depends on which form you are filing, your eligibility category, and often your state of residence. Form I-130, Petition for Alien Relative, goes to either the Dallas or Chicago lockbox depending on where you live, not to Lee’s Summit.⁶ Form I-765 filings go to lockboxes in Dallas, Chicago, or Phoenix depending on the eligibility category.¹

These addresses shift periodically as USCIS moves workloads between facilities. Do not reuse an address from a previous filing or one you found on a forum. Check the USCIS website for your specific form immediately before mailing, and use the exact address listed there.

For many common forms, including I-130, I-765, I-90, and N-400, you can skip paper filing entirely and file online through a USCIS account. Online filing gives you immediate confirmation of receipt and removes the risk of a mailing error sending your package to the wrong facility.⁷ If your form and eligibility category qualify for online filing, that is usually the safer path.

1
U.S. Citizenship and Immigration Services. Direct Filing Addresses for Form I-765, Application for Employment Authorization
2
U.S. General Services Administration. Kansas City Is Home to Nationwide Processing of Immigration Documents
3
U.S. Citizenship and Immigration Services. Office of Intake and Document Production
4
U.S. Citizenship and Immigration Services. Form I-797 Types and Functions
5
U.S. Citizenship and Immigration Services. Lockbox Filing Information
6
U.S. Citizenship and Immigration Services. USCIS Lockbox Filing Locations Chart for Certain Family-Based Forms
7
U.S. Citizenship and Immigration Services. Forms Available to File Online