A Daily Gadget charge on your bank statement almost always traces back to Daily Gadget Store, an India-based online shop at dailygadget.in that sells smartwatches and small electronics, often promoted through Facebook ads at deep discounts. If you didn’t place an order, didn’t receive what you paid for, or received a counterfeit, treat it as a disputed charge and act through your card issuer or bank now, before the dispute windows close.
Who Daily Gadget Store Is
Daily Gadget Store runs dailygadget.in, a Shopify-hosted storefront that ships across India and accepts UPI, Paytm, and cash on delivery. Its terms of service state the business is governed by Indian law. Because many buyers reach the store through social media promotions rather than the storefront directly, the descriptor that posts to your statement may not match the ad you clicked. Common variations include “daily gadget,” “dailygadget.in,” and “daily gadgets.”
Why the Charge May Be a Problem
Complaints filed against Daily Gadget Store on the Voxya grievance platform fall into two recurring patterns.
The first is non-delivery. Buyers have reported paying by Paytm or UPI for smartwatches, including a Pixel watch, that never arrived, with no tracking information and no response to follow-up emails. One complainant called it a “fraud site.”
The second is counterfeit goods. Several buyers who ordered branded watches reported receiving cheap substitutes instead. One described a “fake Samsung galaxy ultra watch.” Another reported a “fake watch made in China” and called the purchase a “total scam.” A buyer who ordered a Galaxy Watch Ultra after seeing a Facebook ad reported receiving a “fake china watch.” One complaint described an empty box that looked as if it had been resealed locally.
Several of these complaints remained open with no resolution from the seller.
How to Dispute the Charge
The right route depends on how you paid.
If You Paid by Credit Card
The Fair Credit Billing Act lets you dispute billing errors, including charges for goods you never received or goods materially different from what was described. Send written notice to the billing inquiry address listed by your card issuer within 60 days of the statement date showing the charge. Include your name, account number, the charge amount, and an explanation of the problem.
Your issuer must acknowledge the dispute within 30 days and resolve it within 90 days (or two billing cycles). You don’t have to pay the disputed amount while the investigation is open, and the issuer can’t report it as delinquent. If the dispute is upheld, the charge and any related fees come off. For unauthorized charges, federal law caps your liability at $50, and many issuers waive even that under zero-liability policies.
If You Paid by Debit Card
The Electronic Fund Transfer Act and Regulation E apply instead. Report an unauthorized debit card charge to your bank within two business days to cap your liability at $50. Wait longer and liability can rise to $500. In all cases, notify the bank within 60 days of the statement showing the charge, or you can be held responsible for the full amount of any later unauthorized transactions. Banks generally investigate within 10 business days and resolve disputes within 45 days, issuing a provisional credit if the investigation runs longer.
If You Paid by UPI or Bank Transfer in India
Recovery is harder once funds move by UPI or direct transfer. Contact your bank immediately. Then file a complaint with the National Consumer Helpline, India’s government grievance system, by calling 1915 (toll-free, 17 languages), using the portal at consumerhelpline.gov.in, or messaging 8800001915 on WhatsApp or SMS. You’ll receive a docket number for tracking. The helpline works with partner companies to push for resolution. If the seller doesn’t respond, you can escalate to a Consumer Commission under the Consumer Protection Act, 2019, or file through the e-Jagriti portal at e-jagriti.gov.in, which handles claims for refund, replacement, and compensation.
If the Charge Keeps Coming Back
A charge that recurs suggests the store enrolled you in a subscription or stored your payment credentials for repeat billing. The CFPB advises revoking authorization with both the company and your bank, first by phone and then in writing. Under Regulation E, you can place a stop-payment order with your bank at least three business days before the next scheduled payment. If you give the order orally, the bank may require written confirmation within 14 days. A stop-payment order generally lasts six months. Any charge that posts after you’ve properly notified the bank is treated as an error, and the bank must help you recover it.
Where to Report the Seller
In the United States, you can report the matter to the FTC at ReportFraud.ftc.gov, which feeds the Consumer Sentinel database used by over 2,000 law enforcement agencies. The FTC doesn’t resolve individual complaints but uses report data to identify patterns and bring enforcement actions. You can also file with the Consumer Financial Protection Bureau at consumerfinance.gov/complaint or contact your state attorney general’s consumer protection division through the directory maintained by the National Association of Attorneys General. In India, the National Consumer Helpline and e-Jagriti serve the same role.